The Westin Dallas Downtown

1201 Main Street, Dallas, TX 75202, United States
+1 972 584 6650

Cheapest
rate per night

8.6

Excellent
based on 371 reviews
The Westin Dallas Downtown - Dallas, TX, United States
12.04 Mon
-
13.04 Tue
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪451
Priceline ₪454
MARRIOTTDERBYSOFT ₪454
KAYAK
Priceline
MARRIOTTDERBYSOFT

Good to know

Value for money

7.4

Distance to city center

0.5 km

Location rating

8.9

Nearest Airport

Dallas/Fort Worth

Distance to airport

25.4 km

Rooms available at The Westin Dallas Downtown

12.04 Mon
13.04 Tue

King Rooms

₪454+

Bed type
Provider
Total stay + taxes & fees
King bed
₪454
King bed
₪454
King bed
₪494
King bed
₪511
King bed
₪568

Queen Rooms

₪549+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪549
Queen bed
₪666

Traditional Rooms

₪451+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪451
King bed
₪576
King bed
₪628
Queen bed
₪640
King bed
₪775

Reviews of The Westin Dallas Downtown

Pros

Cons

Traveler rating

35
3
2
2
1

Time of year

Traveler type

Show reviews that mention

+
got to my room in 64 reviews
room service in 59 reviews
great location in 54 reviews
friendly staff in 43 reviews
great hotel in 43 reviews
parking garage in 21 reviews
pool as closed in 18 reviews
felt like cloud in 16 reviews
rooms were very nice in 15 reviews
every time in 14 reviews
price per night in 13 reviews
front desk in 11 reviews
breakfast was great in 10 reviews
westin in 7 reviews
beautiful and the view in 5 reviews
booing in 4 reviews
downtown dallas in 3 reviews
gift shop in 3 reviews
location walking distance in 3 reviews
great service in 2 reviews
wash or brush in 1 review
  • Excellent
    Oct 2018
    10.0

    We would return if the price is right.

    The elevators and confusing levels and entrances from outside.

  • Excellent
    Apr 2018
    9.1

    Overall a great stay

    I liked that they allowed me to do an early check-in.

    I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that

  • Good
    Oct 2017
    8.0

    amenities need to be imorved5

    I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream

    I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream

  • Excellent
    Aug 2017
    10.0

    Comfortable stay

    Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.

  • Okay
    May 2017
    5.1

    Expectations Not Met, Definitely Disappointed

    Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.

    My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.

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About The Westin Dallas Downtown

Overview

Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness near the area's most compelling sites. Visit popular downtown Dallas attractions near our pet-friendly hotel including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and Texas State Fair. Activate your appetite with fulfilling fare and fine wines at our coffee house, bars or restaurants specializing in American and Cajun cuisine. Work well in more than 34,000 square feet of event space, including three ballrooms and a glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in downtown Dallas with a refreshing swim in our pool or an energetic workout at WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites are ready to receive you after a busy day, offering signature Heavenly® Beds, scenic downtown Dallas views and White Tea Bath & Body products. Relax, recharge and tackle the day at The Westin Dallas Downtown.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.6 Excellent

based on 371 reviews

8.7

Cleanliness

8.5

Comfort

8.2

Facilities

8.9

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at The Westin Dallas Downtown

Computer use available
Business center
Car rental
Wake-up service
Fax/photocopying
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Fold-up bed
Free toiletries
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Property is cleaned by professional cleaning companies
Interconnected room(s) available
Indoor pool
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
Garden
24hr front desk
Storage available
Conference rooms
Wedding services
Free Wi-Fi
Radio
Pets allowed on request. Charges may apply.
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Elevator
Shampoo
Shower
Accessible by elevator
First-aid kit
Snack bar
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Smartphone dock
Conditioner
Valet parking
Desk
Wardrobe or closet

FAQs when booking at The Westin Dallas Downtown

Does The Westin Dallas Downtown have special cancellation policies due to coronavirus (COVID-19)?

Where is The Westin Dallas Downtown located?

When is check-in time and check-out time at The Westin Dallas Downtown?

Does The Westin Dallas Downtown offer free Wi-Fi?

Does The Westin Dallas Downtown offer free parking?

Does The Westin Dallas Downtown offer free airport shuttle service?

How far is The Westin Dallas Downtown from the airport?

Can you bring pets to The Westin Dallas Downtown?

Does The Westin Dallas Downtown have a pool?

Photos of The Westin Dallas Downtown

The Westin Dallas Downtown - Dallas - Building
All Photos (35)
The Westin Dallas Downtown - Dallas - Building
Building (3)
The Westin Dallas Downtown - Dallas - Bedroom
Bedroom (8)
The Westin Dallas Downtown - Dallas - Bar
Bar (1)
The Westin Dallas Downtown - Dallas - Pool
Pool (1)

Property safety measures

Any

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Dallas World Aquarium0.4 km
  • John Fitzgerald Kennedy Memorial0.5 km
  • Sixth Floor Museum at Dealey Plaza0.6 km
  • Dallas Museum of Art0.8 km
  • Crow Collection of Asian Art0.8 km
  • Perot Museum of Nature and Science0.8 km

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