Crowne Plaza Dallas Downtown By IHG

3 stars
1015 Elm Street, Dallas, TX 75202, United States
Dallas, TX
+1 214 742 5678
6.4
Okay
based on 3067 reviews
3,067 reviews
Fri 26.06
-
Sat 27.06
2 guests, 1 room
Deals from
₪196
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 queen bed
₪196
Standard room, bed type unknown
₪223
Queen room, bed type unknown
₪226
56 more Crowne Plaza Dallas Downtown By IHG deals
56 more Crowne Plaza Dallas Downtown By IHG deals
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Bar
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Restaurant
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Gym
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Building
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Pool
Dining room
Bedroom
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Gym
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Business center
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Front desk
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Bedroom
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Hallway
Conference room
Photos of Crowne Plaza Dallas Downtown By IHG
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6.4
Okay rating
Based on 3,067 verified guest reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Fri 26.06
-
Sat 27.06
Double room, 1 queen bed
₪196
nightly with fees
Queen room, bed type unknown
₪226
nightly with fees
Standard room, bed type unknown
₪250
nightly with fees
Standard room, bed type unknown
₪223
nightly with fees
Double room, 2 double beds
₪226
nightly with fees
King room, 1 king bed
₪229
nightly with fees
King room, 1 king bed
₪226
nightly with fees
Double room, 1 king bed
₪229
nightly with fees
Standard room, 1 king bed
₪293
nightly with fees
Standard room, bed type unknown
₪227
nightly with fees
Double room, 1 king bed
₪285
nightly with fees
Queen room, 2 queen beds
₪360
nightly with fees
Standard room, 1 queen bed
₪232
nightly with fees
Double room, bed type unknown
₪294
nightly with fees
Queen room, 2 queen beds
₪314
nightly with fees
Double room, bed type unknown
₪244
nightly with fees
King room, bed type unknown
₪325
nightly with fees
Standard room, bed type unknown
₪772
nightly with fees
Standard room, bed type unknown
₪249
nightly with fees
Double room, 1 king bed
₪250
nightly with fees
Queen room, 2 queen beds
₪266
nightly with fees
Standard room, bed type unknown
₪257
nightly with fees
Standard room, bed type unknown
₪272
nightly with fees
Double room, bed type unknown
₪344
nightly with fees
Queen room, 2 queen beds
₪372
nightly with fees
Standard room, 1 king bed
₪297
nightly with fees
Queen room, 2 queen beds
₪333
nightly with fees
Double room, 1 king bed
₪389
nightly with fees
King room, bed type unknown
₪298
nightly with fees
Standard room, 1 king bed
₪320
nightly with fees
Queen room, 2 queen beds
₪382
nightly with fees
Standard room, bed type unknown
₪303
nightly with fees
Queen room, 2 queen beds
₪522
nightly with fees
Standard room, 1 queen bed
₪306
nightly with fees
Queen room, 2 queen beds
₪353
nightly with fees
King room, 1 king bed
₪389
nightly with fees
Standard room, 1 king bed
₪310
nightly with fees
Double room, 1 queen bed
₪320
nightly with fees
Queen room, 2 queen beds
₪374
nightly with fees
Standard room, 1 king bed
₪321
nightly with fees
Queen room, 2 queen beds
₪425
nightly with fees
Standard room, bed type unknown
₪342
nightly with fees
Queen room, 2 queen beds
₪566
nightly with fees
King room, 1 king bed
₪817
nightly with fees
Queen room, 2 queen beds
₪354
nightly with fees
King room, bed type unknown
₪462
nightly with fees
Double room, 1 king bed
₪825
nightly with fees
King room, bed type unknown
₪519
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Hypoallergenic
  • Accessible parking
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • City view
  • Storage available

Pool and spa

  • Rooftop pool
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool with a view

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Parking and transportation

  • Parking
  • Airport shuttle

Outdoor

  • Beach chairs
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Alarm clock

Fitness

  • Fitness center

Reviews of Crowne Plaza Dallas Downtown By IHG

6.4
Okay
3067 verified ratings
Wonderful
749
Very good
404
Good
424
Okay
289
Fair
341
Mediocre
218
Poor
642

Summary of reviews

Guests say
Guests appreciated the hotel's great location, friendly and helpful staff, and comfortable, clean rooms with good amenities. However, many guests reported issues with poor service, cleanliness problems, outdated rooms, and maintenance issues such as broken elevators and bathrooms. Some negative experiences involved rude staff and safety concerns outside the hotel. Overall, the positives were the location, room comfort, and some good customer service experiences, but the hotel has notable areas needing improvement.
AI-Generated from customer reviews
Location8.5 out of 10
Room Size6.5 out of 10
Bathroom3.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
Read more
4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower165 m
  • Dallas World Aquarium331 m
  • John Fitzgerald Kennedy Memorial359 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Dallas City Hall0.8 km
  • Dallas Museum of Art0.8 km
  • Reunion Tower0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Crowne Plaza Dallas Downtown By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown By IHG

  • How long should you stay at Crowne Plaza Dallas Downtown By IHG? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0.4 km from the center of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • Does Crowne Plaza Dallas Downtown By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Dallas Downtown By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8.6 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21.1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool onsite.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

Nearby hotels and places to stay

Closest

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6.6 Good (3 reviews)0.02 kmFitness center, Coffee machine₪467+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.3 Excellent (782 reviews)0.07 kmFitness center, Free Wi-Fi, Tea/coffee maker₪394+
4-star hotel
The Westin Dallas Downtown8.6 Excellent (403 reviews)0.16 kmIndoor pool, Fitness center, Restaurant₪620+
5-star hotel
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Cheapest

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4-star hotel
2% cheaperMagnolia Hotel Dallas Downtown7.3 Good (2,027 reviews)0.42 kmFitness center, Restaurant, Bar/Lounge₪317+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.3 Excellent (782 reviews)0.07 kmFitness center, Free Wi-Fi, Tea/coffee maker₪394+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.7 Excellent (1,141 reviews)0.37 kmFitness center, Restaurant, Room service₪394+
4-star hotel
Mint House Dallas Downtown By Kasa
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Most recommended

See most recommended stays in Dallas
4-star hotel
Mint House Dallas Downtown By Kasa
8.8 Excellent (754 reviews)0.51 kmFitness center, Restaurant, Free Wi-Fi₪429+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.7 Excellent (1,141 reviews)0.37 kmFitness center, Restaurant, Room service₪394+
5-star hotel
The Joule Dallas8.7 Excellent (318 reviews)0.46 kmOutdoor pool, Fitness center, Restaurant₪1,017+
4-star hotel
The Westin Dallas Downtown8.6 Excellent (403 reviews)0.16 kmIndoor pool, Fitness center, Restaurant₪620+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.2
0.4 km
Dallas Love Field
8.6 km

Everything you need to know for your stay in Dallas