Crowne Plaza Dallas Downtown By IHG

3 stars
6.3
Okay
based on 3058 reviews
3,058 reviews
1015 Elm Street, Dallas, TX 75202, United States
1015 Elm Street, Dallas, TX
+1 214 742 5678
Sun 26.07
-
Mon 27.07
2 guests, 1 room
Deals from
₪202
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 queen bed
₪202
Standard room, bed type unknown
₪230
Queen room, bed type unknown
₪233
56 more Crowne Plaza Dallas Downtown By IHG deals
56 more Crowne Plaza Dallas Downtown By IHG deals
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6.3
Okay
3058 reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Sun 26.07
-
Mon 27.07
Double room, 1 queen bed
No inclusions
Queen room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Double room, 1 king bed
No inclusions
Standard room, 1 queen bed
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, 1 queen bed
No inclusions
Double room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Standard room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, 1 queen bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Standard room, 1 king bed
No inclusions
Double room, 1 queen bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Business center
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Wi-Fi

Services and conveniences

  • ATM on-site
  • Business center
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Elevator
  • Hypoallergenic
  • Designated smoking area

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Microwave

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop

General

  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Pool

  • Outdoor pool

Reviews of Crowne Plaza Dallas Downtown By IHG

6.3
Okay
3058 verified ratings
Wonderful
749
Very good
402
Good
419
Okay
287
Fair
341
Mediocre
218
Poor
641

Summary of reviews

Guests say
Guests appreciated the hotel's convenient location and found the beds to be comfortable. However, many reviews highlighted significant issues with customer service, including unhelpful or rude staff and slow check-in. Cleanliness was also a concern for several guests, with reports of dirty rooms and unpleasant smells. The elevators were frequently mentioned as problematic, with long wait times and mechanical issues. Overall, while the location and bed comfort were positives, service and maintenance need improvement.
AI-Generated from customer reviews
Location8.5 out of 10
Bed Comfort7 out of 10
Cleanliness2.5 out of 10
Elevators2 out of 10
Service1 out of 10
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10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major ...
Read more
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator tak...
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4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sli...
Read more
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one ...
Read more
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what s...
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4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hote...
Read more

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower165 m
  • Dallas World Aquarium331 m
  • John Fitzgerald Kennedy Memorial359 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Dallas City Hall0.8 km
  • Dallas Museum of Art0.8 km
  • Reunion Tower0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Dallas Downtown By IHG

Low season

High season

Average price (weeknight)

July
July
₪637
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Crowne Plaza Dallas Downtown By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown By IHG

  • The cheapest price a room at Crowne Plaza Dallas Downtown By IHG was booked for on KAYAK in the last 2 weeks was ₪637, while the most expensive was ₪637.
  • How long should you stay at Crowne Plaza Dallas Downtown By IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0.4 km from the center of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8.6 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21.1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool onsite.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
One Unit | Breakfast Included | Pool Access |
5.2 Okay (5 reviews)0.02 kmFitness center, Coffee machine₪482+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (787 reviews)0.07 kmFitness center, Free Wi-Fi, Tea/coffee maker₪413+
4-star hotel
The Westin Dallas Downtown8.5 Excellent (411 reviews)0.16 kmIndoor pool, Fitness center, Restaurant₪604+
5-star hotel
Thompson Dallas
8.1 Excellent (117 reviews)0.33 kmOutdoor pool, Fitness center, Restaurant₪951+

Cheapest

See cheapest stays in Dallas
4-star hotel
2% cheaperMagnolia Hotel Dallas Downtown7.3 Good (2,081 reviews)0.42 kmFitness center, Restaurant, Bar/Lounge₪319+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.6 Excellent (1,173 reviews)0.37 kmFitness center, Restaurant, Room service₪393+
4-star hotel
Mint House Dallas Downtown By Kasa
8.8 Excellent (762 reviews)0.51 kmFitness center, Restaurant, Free Wi-Fi₪398+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (787 reviews)0.07 kmFitness center, Free Wi-Fi, Tea/coffee maker₪413+

Most recommended

See most recommended stays in Dallas
5-star hotel
The Joule Dallas8.8 Excellent (330 reviews)0.46 kmOutdoor pool, Fitness center, Restaurant₪727+
4-star hotel
Mint House Dallas Downtown By Kasa
8.8 Excellent (762 reviews)0.51 kmFitness center, Restaurant, Free Wi-Fi₪398+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.6 Excellent (1,173 reviews)0.37 kmFitness center, Restaurant, Room service₪393+
4-star hotel
The Westin Dallas Downtown8.5 Excellent (411 reviews)0.16 kmIndoor pool, Fitness center, Restaurant₪604+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.1
0.4 km
Dallas Love Field
8.6 km

Everything you need to know for your stay in Dallas