Very clean. Pool was open. They always answers the front desk. It was a great stay !
4 stars
The Westin Dallas Park Central
Photos of The Westin Dallas Park Central
Overview
The Westin Dallas Park Central offers 4-star accommodation in Dallas. It also provides an outdoor pool and a fitness centre.
A wide range of premium services are available for guests of The Westin Dallas Park Central, such as babysitting/child services, valet parking and an express check-in and check-out feature. Reception operates around the clock and the friendly staff can suggest places to visit and provide other tourist information.
The hotel offers elegant rooms equipped with tea and coffee making facilities, a hair dryer and a refrigerator.
The hotel's themed bar is a convenient place to unwind with a beverage before dinner. Meals can also be enjoyed on the restaurant's terrace.
The Westin Dallas Park Central provides an ideal place to discover nearby Fair Park, Dallas Zoo and American Airlines Center, as well as everything the local area has to offer. Forest Lane Light Rail Station is within a half-an-hour walk.
Latest deals for The Westin Dallas Park Central
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Westin Dallas Park Central
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Dining table
General
- Executive lounge access
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Feather pillow
- Fold-up bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of The Westin Dallas Park Central
8.1
Very good
1346 verified ratings
Wonderful
759
Very good
173
Good
108
Okay
66
Fair
65
Mediocre
52
Poor
123
Summary of reviews
Guests say
Guests appreciated the central location of the hotel, with many highlighting its proximity to key areas in Dallas. The staff received positive remarks for their friendliness and helpfulness. However, there were significant concerns regarding the cleanliness of the rooms and facilities, including dirty bathrooms and unkempt pool areas. Many guests also reported issues with bed comfort, particularly the pillows, which were described as terrible. Overall, while there were some positive experiences, particularly with the service and the bar, the negative aspects related to cleanliness and room comfort were notable.AI-Generated from customer reviews
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8.1 out of 10
730 reviews
8.3 out of 10
372 reviews
7.1 out of 10
22 reviews
8.6 out of 10
9 reviews
All reviews
Pros (+) I loved this hotel. Everything looked super modern and very clean inside and out. The one thing that surprised me was that the breakfast was not complimentary. I had walked in, served myself, my wife and my daughter everything we needed before a "waiter" showed up. They were kind enough to let us slide but I did tip. I'm not upset it wasn't complimentary but I am upset that it was that easy to mis...
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Pros (+) I loved my room! Amenities were great, great selection and TV channels and there was very comfortable beds! The staff were all very kind and accommodating. Since I was there for a convention and the renovations were a damper on things, they gave attendees a complementary night, free parking and Wi-Fi. I thought it was a fantactic gesture.
Cons (-) Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .
Pros (+) I thought the staff at this hotel were incredibly nice. Even during a remodel they still went above and beyond to ensure that we had a great stay! Also, the shower was so relaxing! Great thanks to these guys for making my overnight seem like home.
Cons (-) Just the pesky remodeling of the hotel. I know that the staff couldn't help it but having to follow detour signs for check in and parking got a little old. That really is all I can say, and I'm just being picky. Even during the remodeling the same were very accommodating!
Pros (+) Appearance and friendly bar staff.
Cons (-) Somewhat lazy and dismissive front desk. Given a room near construction. Dirty pillows (could smell a previous guests' perfume) and comforter. Broken air conditioning, all in a newly renovated room.
Pros (+) Very clean and staff was extremely polite and professional
Cons (-) The pool was under construction and I heard noises all day long. No one let me know the Hotel was under construction. I checked out a day early because of the noise
Pros (+) Only paid $100 and they had an in house bar and a pretty nice lobby. Some of the staff was awesome!
Cons (-) While some of the staff was great (the daytime staff) the nighttime staff was a nightmare. Also, be sure you bring your own drinks and snacks as ordering 3 non alcoholic drinks will cost you $23!
Pros (+) One night stay for my wife and I to visit my son attending college in Dallas. Hotel was nice and the staff was friendly. 2 blocks from Watermark Chuch, so easy to walk to that Sunday. Rooms was spacious, and hotel was clean. They are about due for some furniture replacement.
Cons (-) My only concern is about the breakfast. In other hotels like Marriott, the breakfast is on the house, so I was disappointed that you had to pay for it.
Location
12720 Merit Drive, Dallas, TX 75251
What's nearby
- Cavanaugh Flight Museum8.2 km
- White Rock Lake10.9 km
- Dallas Arboretum and Botanical Garden12.1 km
- Zero Gravity Thrill Amusement Park12.7 km
- Klyde Warren Park15 km
- American Airlines Center15.1 km
- Nasher Sculpture Center15.1 km
- Crow Collection of Asian Art15.2 km
- Dallas Museum of Art15.2 km
- Perot Museum of Nature and Science15.4 km
- Dallas World Aquarium15.7 km
- African American Museum15.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Westin Dallas Park Central
Price per night. Prices are not fixed and may vary with time.
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Value for money | 8.2 |
|---|---|
Distance to city center | 15.8 km |
Nearest Airport | Dallas Love Field |
Distance to airport | 11.2 km |