Cons:Staff- rude & unhelpful, had sarcastic comments when I would come to get my room unlocked, daily. If they got off their butts even once, maybe they could have figured out why my lock was broken, but zero effort was made to remedy anything I asked for assistance with- i.e. the roach infestation, broken lock, broken AC (spewed water into room, & would intermittently quit working, we were either hot or wet every night). Facilities- locked out of room every time we left. Key card lock didn't function, had to repeatedly call maintenance, who said it needed replaced but then did nothing. Room- roaches were crawling on the walls, floors, & even on the beds while we slept. Informed staff, they said they already knew. No iron or ironing board in room, front desk has a single filthy iron you can borrow if you really want to destroy your clothes. Location- right next to busy highway, road noise was awful. Parking- lots of parking, but not close to our room. Dropped the family off near the room so they wouldn't have to walk across the dark parking lot full of random people loitering at 2 am. Security- 2 nights in a row had to notify security due to random people sitting in cars in front of room, booming their bass for hours on end, never saw them enter a room, possibly a drug deal? Security took close to 30 minutes to respond on night 2. Housekeeping- visited our room once in 5 days, didn't leave towels, had to track the cart down myself & get clean towels. Summary- would NEVER stay here again. Disgusting rooms, bugs falling off ceiling onto the bed while we slept, busted AC left us hot or wet, drug deals in parking lot in front of the room, housekeeping considers fresh towels or a quick tidy up beneath them, management refuses to listen to guests, much less make an effort to do anything. I can't stress this enough- DO NOT STAY HERE!