Clayton Hotel Burlington Road

Room was too small and vary dark and basic. Poor service at breakfast hotel needs a freshen up- dining room looks in need of a revamp. Not the same as it used to be.

Unfinished hotel

Cookie upon arrival. Staff tried to be helpful when we had to move rooms due to building noise from the fire escape which was next to our room. The gym was clean and well equipped.

The hotel is in a process of refurbishment so only the 4th floor was in use during our stay. The hammering and drilling started at 8am on both days we stayed and despite moving rooms it was like being on a building site. The beds at the hotel were the hardest I have ever slept on, I have been very fortunate to have travelled all over the world with my job so have slept in many hotels but this bed ranked as one of the worst! We were in room 400 (on the 4th floor) which was the furthest room from the elevator. Annoyingly it was too far for the wifi to stretch so we were forced to sit in the lobby to get online. Overall our stay was very disappointing and we won't return to this hotel in future.

Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered.

The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.

Basic Hotel, would not deem it luxury