|""Clean, beautiful public spaces, friendly staff.""||(in 78 reviews)|
|"Friendly staff and great location"||(in 30 reviews)|
|""Comfy bed, clean, friendly staff.""||(in 24 reviews)|
|"The hotel smelled and was dirty."||(in 19 reviews)|
|"The first room was filthy."||(in 27 reviews)|
|"Close to doewntown Flagstaff"||(in 3 reviews)|
|friendly staff||in 168 reviews|
|room was nice||in 142 reviews|
|hilton hotel||in 90 reviews|
|great location||in 60 reviews|
|front desk||in 56 reviews|
|breakfast was not included||in 50 reviews|
|room service||in 49 reviews|
|bed was comfortable||in 48 reviews|
|poor customer service||in 43 reviews|
|cookies are warm||in 21 reviews|
|pillows to soft||in 16 reviews|
|flagstaff||in 14 reviews|
|sushi bar||in 12 reviews|
|drain was slow||in 8 reviews|
|close to everything||in 6 reviews|
|grand canyon||in 5 reviews|
|front entrance||in 4 reviews|
|check-in was late||in 2 reviews|
Kyle was amazing- very professional and informative Everyone including housekeeping was friendly and helpful
We found nothing that we considered negative.
totally messed up the reservation
Made reservation over a month in advance, even calling to speak to supervisor/manager to ensure specific room. She assured us that we had the room. Called the morning of the reservation, as we were driving from some distance. Was told that not only did we not have the room we were promised, we did not even have the type of room. Instead we were told we were "downgraded" but that we would save money. Seriously. Who downgrades someone -- you upgrade if anything. Huge disappointment. Hotel did later email to apologize and offered Hilton Honors points, which was nice. But trip was ruined.
The room felt dated. Frayed carpet, etc/
Front desk Lauren terrific.
Bar over priced. $20 for two drinks with tip.
Clean, updated rooms, nice gym and fitness area.
Half of the parking lot was blocked off for a private venue and guest were forced to park off site both Friday and Saturday. The staff didn't mention this until after checkin. Also both nights that we stayed there was very loud music over powering the volume of my tv in our room. I called twice each night and complained about it but the music was loud until almost midnight both nights. Double Tree did end up giving us a free nights stay but only after dealing with it for 2 nights.
It was cozy, clean, and located centrally to outdoor fun. NAU campus is conveniently down the street. Frisbee Disc Golf course is just around the corner. Sakura is located in the hotel.
The cookies at check in. And breakfast.
The parking lot was very icy. It really needed some salt. Also parking was limited. And they did not have any rooms with a view.
The Manager straightened out a mistake of mine on the reservation. Thanks Kristen!
Grounds and hotel are very well maintained. Personnel are friendly and courteous.
Shower drain was slow
The entrence was very cozy and the bar was great.
The room was nice, the bed was very comfy. The only thing it the A/C was pretty bad and dust was all around the vent area.
The cookies are nice but...
The staff was outgoing and went out of their way to be helpful. Twice I went looking to get some milk to have with my cookies and on both occasions they got me that milk without any request of payment. A small but meaningful gesture.
Some overly noisy children that's poor parenting not poor hotel staff.
Set off Old Route 66, 2 miles from the Lowell Observatory, DoubleTree by Hilton Hotel Flagstaff offers spacious accommodation for guests. The non-smoking hotel features 183 spacious guestrooms and suites outfitted with modern facilities such as HDTVs with satellite service, air conditioning, coffeemakers, and complimentary WiFi. The suites offer added living space and multiple TVs, while accessible guestrooms rooms are designed to fit with ADA guidelines.
Dining options at the hotel include Sakura Teppanyaki and Sushi restaurant, which serves up exciting Japanese cuisine; and Woodlands Café—an atrium-style restaurant that offers salads, sandwiches, and juicy steaks. Guests can also unwind with cocktails or coffee at the hotel’s inviting lobby lounge.
An outdoor heated pool provides a convenient spot where residents can relax or enjoy a dip. DoubleTree by Hilton Hotel Flagstaff also boasts a business center that provides copying, faxing, and printing services. Other amenities include multiple meeting rooms, a 24-hour front desk, a fully-equipped fitness center, free parking, and an indoor whirlpool spa.
Set within a 10-minute drive from Flagstaff Pulliam Airport, DoubleTree by Hilton Hotel Flagstaff is conveniently situated close to several major landmarks. It’s within a half hour’s walk to Heritage Square, Flagstaff City Hall, and Flagstaff Symphony Orchestra. Riordon Mansion is set within a quick 10-minute walk while Northern Arizona University is situated 20 minutes away. The hotel is also close to multiple golf courses, providing options for golf enthusiasts.
based on 539 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton Hotel Flagstaff – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Hotel Flagstaff is located at 1175 West Route 66, 1.8 km from the center of Flagstaff. Riordon Mansion is the closest landmark to DoubleTree by Hilton Hotel Flagstaff.
Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel Flagstaff.
Yes, DoubleTree by Hilton Hotel Flagstaff offers free Wi-Fi.
Yes, DoubleTree by Hilton Hotel Flagstaff offers free parking.
Yes, DoubleTree by Hilton Hotel Flagstaff offers free airport shuttle service.
DoubleTree by Hilton Hotel Flagstaff is 5.6 km from Flagstaff Pulliam. DoubleTree by Hilton Hotel Flagstaff is 90.8 km from Prescott.
Yes, DoubleTree by Hilton Hotel Flagstaff is a pet-friendly hotel.
Yes, DoubleTree by Hilton Hotel Flagstaff has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.