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In the room, there were some mosquito annoying us.
Evening desk clerk ( female) pleasant.
Air conditioning not working for one night out of three which was very hot. Tv had only one station -infomercial. Internet connection not up to date and too expensive. Shut downs and delays cost me money. Chair seat in room dirty.
Room size was good, decent size bathroom qs well.
Only a few small things, the bathroom door had no handle, and the lift is tiny, but this is universal in all European 3 star or less hotels I have found, so overall good hotel.
The staff were very friendly and helpful
The breakfast was fairly basic - (Croissants/Brioche and that packet toast) and sometimes you had to wait a while for them to refill/top up, but the coffee was great.
Value for money
Things not working and not getting fixed within a four day stay - lights, the safe, the internet connection. Extra pillows requested - not supplied.
Policies vary by room type and provider.
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Most Popular Landmarks
- Piazzale Michelangelo 1.3 km
- Basilica di Santa Croce 1.6 km
- Museo Nazionale del Bargello 2 km
- Palazzo Vecchio 2.1 km
- Galleria degli Uffizi 2.1 km
- Piazza della Signoria 2.1 km