3 stars
Hotel Universo
Piazza Santa Maria Novella, 20, 50123 Florence, Tuscany, Italy
Florence, Italy
See location+39 055 293 890Photos of Hotel Universo
Overview
Hotel with a 24-hour front desk, steps from Historic Centre of Florence This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Hotel Universo offers 42 accommodations with minibars and slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Latest deals for Hotel Universo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Universo
- Free Wi-Fi
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- Express check-out
- 24hr front desk
- Safe
- Air-conditioned
- Elevator
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Safe
- Daily housekeeping
Services and conveniences
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
Workspace
- Desk
Dining
- Minibar
General
- Storage available
Reviews of Hotel Universo
7.9
Good
2309 verified ratings
Wonderful
828
Very good
545
Good
468
Okay
210
Fair
145
Mediocre
49
Poor
64
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location, which was deemed central and convenient for exploring nearby restaurants and attractions. The friendliness of the staff was often highlighted, contributing to a positive service experience. However, there were significant concerns regarding cleanliness, especially with reports of mold in rooms and inadequate bathroom conditions, which led some guests to feel that the hotel did not meet their expectations for a 3-star rating.AI-Generated from customer reviews
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Score by provider
7.9 out of 10
85 reviews
Location
Piazza Santa Maria Novella, 20, 50123 Florence, Tuscany
What's nearby
- Santa Maria Novella107 m
- Cappelle medicee297 m
- Tornabuoni310 m
- Basilica di San Lorenzo326 m
- Biblioteca Medicea Laurenziana332 m
- Battistero di San Giovanni0.4 km
- Piazza della Repubblic0.5 km
- Piazza del Duomo0.5 km
- Giotto's Campanile0.5 km
- Cattedrale di Santa Maria del Fiore0.5 km
- Piazza della Signoria0.7 km
- Ponte Vecchio0.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:30 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Universo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Universo
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See most recommended stays in FlorenceGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Florence Peretola |
Distance to airport | 5.4 km |