|"Reception staff were very helpful."||(in 16 reviews)|
|"Breakfast was very nice as well"||(in 9 reviews)|
|"The location (Bockenheim) very nice"||(in 15 reviews)|
|"For a 4-start-hotel, it's a disaster."||(in 18 reviews)|
|"TV does not function properly."||(in 2 reviews)|
|"Room had no telephone."||(in 11 reviews)|
Most of the staff were friendly and the location is good.
Walked in to a smelly bathroom and a non-working tv for three days, which I kept asking for it to be fixed, but no one did anything about it. They did give me a free breakfast to compensate for the non-working tv, but I don’t know which is worse, the tv not working or the breakfast. Fruits seemed a couple of days old, and the eggs weren’t fresh and one person in my group got sick from eating them. No refigerator in the room and the lights were very dim. I asked for a three person room, and so it came with two twin beds and a sofa bed. It felt like the sofa bed was not intended for a human being to sleep on to be honest. The matteress was about 50 pieces of paper thin. The staff were kind enough to bring me a roll-away bed, which I think was meant for a child, not a 25 year old adult. For the price I paid, which is above $200 per night, it’s definitely not worth the money and I don’t understand how it is a 4 star hotel. I will definitely not stay here again.
Air conditioning was not working, WiFi was not working and staff didn't solve our problems.
Very affordable, 5 mns walk to the train station. Not far from the city I would definitely go back if I have to
Situated in Frankfurt am Main, Novum Hotel Imperial Frankfurt is within walking distance of Goethe University Frankfurt and features a sauna. Those staying at the property can also make use of free Wi-Fi.
The hotel has 68 rooms and has been recently refurbished. Staff are available 24/7 and can book tours and tickets.
All of the elegant rooms at Novum Hotel Imperial Frankfurt are equipped with a hair dryer, heating and cable/satellite channels. Each includes its very own bathroom with a shower and a bathtub.
The hotel is within walking distance of Frankfurt West Railway Station, connecting guests with the surrounding area. It is also within walking distance of Naturmuseum Senckenberg and Palmengarten.
based on 927 reviews
Policies vary by room type and provider.
Novum Hotel Imperial Frankfurt Messe is located at Sophienstrasse 40 in Bockenheim, 2.7 km from the center of Frankfurt am Main. Palmengarten is the closest landmark to Novum Hotel Imperial Frankfurt Messe.
Check-in time is 15:00 and check-out time is 12:00 at Novum Hotel Imperial Frankfurt Messe.
Yes, Novum Hotel Imperial Frankfurt Messe offers free Wi-Fi.
No, Novum Hotel Imperial Frankfurt Messe does not offer free parking.
No, Novum Hotel Imperial Frankfurt Messe does not offer free airport shuttle service.
Novum Hotel Imperial Frankfurt Messe is 11.4 km from Frankfurt am Main. Novum Hotel Imperial Frankfurt Messe is 73 km from Mannheim City.
No, pets are not allowed at Novum Hotel Imperial Frankfurt Messe.
No, Novum Hotel Imperial Frankfurt Messe does not have a pool onsite.