|"The breakfast was amazing!"||(in 26 reviews)|
|""very comfortable bed, super friendly staff""||(in 47 reviews)|
|""Very friendly staff, clean rooms.""||(in 17 reviews)|
|"Mattresses were very hard and unforgiving."||(in 1 review)|
|"No fridge or microwave in room"||(in 36 reviews)|
|"NO mini fridge for food/drinks."||(in 11 reviews)|
|great location||in 141 reviews|
|staff was nice||in 108 reviews|
|microwave in room||in 96 reviews|
|room was small||in 95 reviews|
|breakfast was very good||in 67 reviews|
|front desk||in 44 reviews|
|refrigerator or microwave||in 32 reviews|
|restaurant and bar||in 30 reviews|
|room smelled||in 27 reviews|
|pearl street||in 24 reviews|
|tiny bathroom||in 24 reviews|
|bed was comfortable||in 16 reviews|
|short walk||in 15 reviews|
|grand rapids||in 9 reviews|
|close to the highway||in 6 reviews|
|paid in cash||in 6 reviews|
|additional cost||in 4 reviews|
|good about this hotel||in 4 reviews|
|service was slow||in 4 reviews|
|hard and unforgiving||in 2 reviews|
Great location and services
Beds need an upgrade
Great value for the location!
Loved the clean and modern look, but better yet, the friendly staff and location. Lots of restaurants and activities within walking distance. I parked my car (for free!) and was able to walk everywhere!
I wish the breakfast was included and buffet style.
Very clean. Full restaurant/bar. Small convenient store. Pleasantly surprised at how nice it was!
Would be 5 stars if internet worked
Most aspects of the stay were fantastic... clean room, nice bathrooms, good restaurant staff, etc.
The internet connection would drop out unexpectedly, and continuously prompted me to enter a login password every 20 minutes or so. This occurred on all devices, whether my laptop, tablet, or phone. It made it nearly impossible to get any work done while at the hotel. I would give this stay 5 stars, but this is a fairly significant issue for business travelers. Hopefully they can resolve this problem, but it made my stay far less positive.
The bartender was really nice and our room had a fridge and microwave. The staff was friendly.
Had to pay to upgrade for the room I originally booked. They had a scheduled power outage both days
Very friendly and clean rooms. Nice quick walk to the city.
Art exhibits kn lobby and staff
Bathrooms a little musty
Holiday Inn Grand Rapids Downtown is located in the heart of Grand Rapids on Pearl Street. The hotel is conveniently located within walking distance of DeVos Palace, Van Andel Arena, the Medical Mile, and the area's major corporations. No matter a guest's interest or budget, they'll find cultural celebration, museums, shopping centers, or nightlife venues right around the corner. Simply enough, guests won't have any trouble finding entertainment near this hotel. Whether staying for business or pleasure, guests are sure to enjoy modern amenities and accommodations to elevate their stay.
This hotel is pet-friendly, allowing guests to bring along their four-legged friends for their stay. Many guests love to travel with the whole family, and that includes their furry friend. The hotel also offers free parking and is the only hotel in downtown Grand Rapids to offer their guests such an essential amenity. The hotel's proximity to Pearl Street offers guests an amazing variety of restaurant hot spots to enjoy delicious meals and tasty drinks. Speaking of drinks, Grand Rapids offers a thriving beer culture, with many of the industry's best just around the corner. For example, the Pearl Street Lounge offers an extensive list of quality, craft beers and is just a few steps away from the hotel.
When guests return to their rooms after a fulfilling day, they'll be sure to enjoy the plush, cozy bedding, the personal bathrooms with enhanced showerheads, complimentary wireless internet, and daily housekeeping to keep the room fresh and well kept.
based on 264 reviews
Policies vary by room type and provider.
All existing bookings at Holiday Inn Grand Rapids Downtown can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Grand Rapids Downtown is located at 310 Pearl Street Northwest, 0.5 km from the center of Grand Rapids. Gerald R. Ford Presidential Museum is the closest landmark to Holiday Inn Grand Rapids Downtown.
Check-in time is 16:00 and check-out time is 12:00 at Holiday Inn Grand Rapids Downtown.
Yes, Holiday Inn Grand Rapids Downtown offers free Wi-Fi.
Yes, Holiday Inn Grand Rapids Downtown offers free parking.
No, Holiday Inn Grand Rapids Downtown does not offer free airport shuttle service.
Holiday Inn Grand Rapids Downtown is 15.1 km from Grand Rapids Gerald R. Ford Intl. Holiday Inn Grand Rapids Downtown is 50.8 km from Muskegon.
Yes, Holiday Inn Grand Rapids Downtown is a pet-friendly hotel.
Yes, Holiday Inn Grand Rapids Downtown has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.