3 stars
Radisson Grand Rapids Riverfront
270 Ann Street Northwest, Grand Rapids, MI 49504, United States
Grand Rapids, MI
See location+1 616 363 9001Photos of Radisson Grand Rapids Riverfront
Overview
Located in Grand Rapids, The Grand River Hotel an Ascend Hotel Collection Member Grand Rapids is within easy reach of Grand Valley State University and Amway World Headquarters. It also provides an indoor pool, a sun deck and a sauna.
The hotel has luggage storage, a concierge and a 24-hour reception. Honeymoon suites are on offer for those seeking some added luxury.
The Grand River Hotel an Ascend Hotel Collection Member Grand Rapids has 162 well-appointed rooms, each with an en suite bathroom. Hot drinks can be made with complimentary tea and coffee supplies.
The hotel's in-house restaurant offers a hassle-free option for those wishing to dine in.
The Grand River Hotel an Ascend Hotel Collection Member Grand Rapids is a convenient place to discover nearby Calvin College and Interurban Transit Partnership. Ferris State University is also a quick drive from the property.
Latest deals for Radisson Grand Rapids Riverfront
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Radisson Grand Rapids Riverfront
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet paper
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
General
- Seating area
- Soundproof rooms
Family friendly
- Kids meals
- Indoor play area
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Radisson Grand Rapids Riverfront
5.9
Fair
1383 verified ratings
Wonderful
307
Very good
181
Good
228
Okay
136
Fair
153
Mediocre
104
Poor
274
Guests say
Guests highlighted the excellent location of the hotel, with many appreciating its proximity to the river and local attractions. The staff received consistent praise for being friendly and helpful, contributing to a welcoming atmosphere. However, numerous issues were reported regarding cleanliness, with mentions of bugs and dirty towels. The restaurant service and food quality were points of contention, with long wait times and cold food being common complaints. Despite these drawbacks, many guests found the rooms comfortable and valued the shuttle service.AI-Generated from customer reviews
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Score by provider
6.1 out of 10
975 reviews
5.4 out of 10
267 reviews
7.5 out of 10
21 reviews
5.9 out of 10
24 reviews
Pros (+) We enjoyed our stay here very much. Short bicycle ride along river to downtown.
Cons (-) No complaints
Pros (+) Staff very helpful
Cons (-) Everything under construction, lamp broken, dirt and smashed bugs on walls, navigating to room through hanging plastic, windows blocked out. The online info for the hotel indicates a luxurious property which is miles from the truth. We did complain and did receive a small discount but the experience was dismal.
Pros (+) They staff were very apologetic and did their best to provide great service despite the fact that this hotel is a dated crumbling relic - it has been purchased by a hotel group and it will be unrecognizable - completely transformed and beautiful when it's finished.
Cons (-) We never would havbooked there had we known the state of the reno, we were advised there were renovations but this is far beyond what we expected. it's surprising it's open right now considering the scale of renovation. The pool and whirlpool were drained which was disappointing. But the beds and pillows were fantastic and we slept well.
Cons (-) Not advertised that it was under renovation. Way too expensive for the quality. Window covered by plastic due to renovations. Bedding was dirty.
Pros (+) Low price, easy access to express way
Cons (-) Wet carpet, power kept going out, dirty bedding,
Pros (+) not much..bad location
Cons (-) rooms smelly..floor smelly..understaffed..bad location..no directions for sleep number bed
Pros (+) Very clean rooms - great pool
Pros (+) Housekeeping was amazing, very clean rooms and pleasant staff
Cons (-) Television channels were limited Sleep number bed remotes didn't work in room 601 Microwave plate should be adjusted in room 601
Pros (+) The hotel is super close to downtown and has a free shuttle service that you can reserve up to a half hour in advance. Our bed was comfy too. Checking in and out was easy. Right next to the expressway.
Cons (-) Our room didn't have a phone, which was weird, and one of the lightbulbs in the bathroom was burned out.
Pros (+) I liked being close to the river and downtown.
Cons (-) I plopped down on the bed when I got in the room and found 4 hairs. . . not my own. One was a pubic hair! They sent a maintenance guy to change the sheets and we helped him change them. The pillows were the worst pillows I have ever seen. Totally lumpy foam.
Location
270 Ann Street Northwest, Grand Rapids, MI 49504
What's nearby
- DeltaPlex Arena and Conference Center1.6 km
- La Grande Vitesse2.8 km
- DeVos Place3.1 km
- Amway Grand Plaza Hotel3.1 km
- Gerald R. Ford Presidential Museum3.2 km
- Van Andel Museum Center3.2 km
- Grand Rapids Public Museum3.3 km
- Grand Rapids Art Museum3.3 km
- Grand Rapids Civic Theatre3.5 km
- Van Andel Arena3.5 km
- Grand Rapids Children's Museum3.5 km
- Urban Institute for Contemporary Arts3.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Radisson Grand Rapids Riverfront
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price