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|"Staff very friendly and helpful"||(in 144 reviews)|
|"Absolutely loved the shuttle service"||(in 80 reviews)|
|"Super comfortable beds and super clean!"||(in 29 reviews)|
|"Room was so dirty!"||(in 3 reviews)|
|"Room was so dirty!"||(in 78 reviews)|
|"Need a fan in the bathroom"||(in 43 reviews)|
|friendly staff||in 317 reviews|
|room was clean||in 284 reviews|
|shuttle service||in 232 reviews|
|free breakfast||in 132 reviews|
|front desk||in 117 reviews|
|bathroom door||in 108 reviews|
|pool and hot tub||in 105 reviews|
|customer service||in 91 reviews|
|close to downtown||in 82 reviews|
|great bar||in 71 reviews|
|nice view||in 66 reviews|
|right on the river||in 52 reviews|
|bed was comfortable||in 40 reviews|
|happy hour||in 30 reviews|
|ice machines||in 23 reviews|
|plastic cover||in 17 reviews|
|sink drain||in 17 reviews|
|light fixture||in 16 reviews|
|elevator is the slow||in 13 reviews|
|could hear||in 10 reviews|
|grand rapids||in 7 reviews|
|room was dirty||in 4 reviews|
We enjoyed our stay here very much. Short bicycle ride along river to downtown.
Shabby and disappointing
Staff very helpful
Everything under construction, lamp broken, dirt and smashed bugs on walls, navigating to room through hanging plastic, windows blocked out. The online info for the hotel indicates a luxurious property which is miles from the truth. We did complain and did receive a small discount but the experience was dismal.
Under full renovation
They staff were very apologetic and did their best to provide great service despite the fact that this hotel is a dated crumbling relic - it has been purchased by a hotel group and it will be unrecognizable - completely transformed and beautiful when it's finished.
We never would havbooked there had we known the state of the reno, we were advised there were renovations but this is far beyond what we expected. it's surprising it's open right now considering the scale of renovation. The pool and whirlpool were drained which was disappointing. But the beds and pillows were fantastic and we slept well.
Not advertised that it was under renovation. Way too expensive for the quality. Window covered by plastic due to renovations. Bedding was dirty.
Wet carpet, power kept going out, dirty bedding f
Low price, easy access to express way
Wet carpet, power kept going out, dirty bedding,
very loud on my floor...under staffed..beds were n
not much..bad location
rooms smelly..floor smelly..understaffed..bad location..no directions for sleep number bed
Lovely views by the river
Very clean rooms - great pool
Housekeeping was amazing, very clean rooms and pleasant staff
Television channels were limited Sleep number bed remotes didn't work in room 601 Microwave plate should be adjusted in room 601
The hotel is super close to downtown and has a free shuttle service that you can reserve up to a half hour in advance. Our bed was comfy too. Checking in and out was easy. Right next to the expressway.
Our room didn't have a phone, which was weird, and one of the lightbulbs in the bathroom was burned out.
I liked being close to the river and downtown.
I plopped down on the bed when I got in the room and found 4 hairs. . . not my own. One was a pubic hair! They sent a maintenance guy to change the sheets and we helped him change them. The pillows were the worst pillows I have ever seen. Totally lumpy foam.
Girls Night Out - Getaway
Very inexpensive and close to downtown. Excellent customer service from staff. Suitable for a girls night out!
Elevator was extremely slow; coffee was very weak.
Worst hotel experience... EVER
We exit the elevator after 13 hours of driving, with out two children (5 & 9), to razor blades, trash, construction debris, just a flat out disaster shoots down the entire hallway. A man says we shouldn't be here. I said ok, and headed back to the front. The Dest person says, it's ok, thanks for your patience!?!? W.T.F. !?!?!
The Grand River Hotel is an Ascend Hotel Collection Member by Choice Hotels and yet it offers a boutique experience to those who wish to enjoy a visit to the Grand Rapids, Michigan area. Whether for leisure or business, this is a great choice as it is set just three minutes from the busy downtown area. This makes it ideal for those enjoying an event at the 20 Monroe Live concert venue, DeVos Place Convention Center, or the Van Andel Arena. Yet, it is also close to such sites as the Gerald R. Ford Museum, the airport, and the many museums in the city as well as all of the shops and restaurants. The Grand River is walking distance from the front door and landmarks like Frederik Meijer Gardens, the Woodland Mall and Canonsburg Ski Area are also nearby.
Because of its location, the hotel also offers amenities and services chosen to suit all kinds of travelers. There are business services, valet cleaning, in-house shops, a coin-op laundry, outdoor picnicking areas, an indoor heated pool, a fitness center, sun deck, hot tub area, free parking, a lounge and bar area, bike rentals, breakfast service, free shuttles, and Wi-Fi throughout. There is also a signature restaurant, the popular River Rock Restaurant available.
The rooms are available in a number of sizes and styles, but all will come with a separate sitting area, a work desk, microwave, hot beverage station, mini fridge, private bath with signature toiletries, large beds with premium linens, entertainment systems, and phone service.
The Grand River Hotel lets you get close to everything while enjoying the comforts of a very large and stylish accommodation with plenty of appealing amenities just a few steps away.
based on 869 reviews
Policies vary by room type and provider.
Radisson Grand Rapids Riverfront is extending its cancellation policy for all reservations booked with a check-in date until June 30, 2020. For more information, visit the Radisson Response to COVID-19 page.
Radisson Grand Rapids Riverfront is located at 270 Ann Street Northwest, 3 km from the center of Grand Rapids. DeltaPlex Arena and Conference Center is the closest landmark to Radisson Grand Rapids Riverfront.
Check-in time is 16:00 and check-out time is 11:00 at Radisson Grand Rapids Riverfront.
Yes, Radisson Grand Rapids Riverfront offers free Wi-Fi.
Yes, Radisson Grand Rapids Riverfront offers free parking.
No, Radisson Grand Rapids Riverfront does not offer free airport shuttle service.
Radisson Grand Rapids Riverfront is 17 km from Grand Rapids Gerald R. Ford Intl. Radisson Grand Rapids Riverfront is 49.6 km from Muskegon.
Yes, Radisson Grand Rapids Riverfront has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.