5 stars
Four Seasons Hotel Hangzhou at West Lake
Photos of Four Seasons Hotel Hangzhou at West Lake
Overview
Luxury Hangzhou hotel connected to a shopping center, steps from Hangzhou Botanical Garden 2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated accommodations have separate sitting areas and include sofa beds. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Four Seasons Hotel Hangzhou at West Lake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Four Seasons Hotel Hangzhou at West Lake
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Lake view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Blu-ray player
- TV
- Smartphone dock
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Game room
- Cycling
Outdoor
- Garden
- Terrace/Patio
- Balcony
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Four Seasons Hotel Hangzhou at West Lake
9.3
Wonderful
332 verified ratings
Wonderful
257
Very good
41
Good
24
Okay
6
Fair
1
Mediocre
3
Poor
0
Guests say
Guests praise the hotel's location, highlighting its idyllic surroundings and proximity to Westlake, making it a perfect retreat for relaxation. The service is frequently mentioned as attentive and caring, contributing significantly to enjoyable stays. Cleanliness is noted as a strong point, along with the spacious rooms and welcoming atmosphere. However, there are concerns about value for price, with some guests feeling that the costs were not justified for the amenities and services provided.AI-Generated from customer reviews
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Score by provider
9.3 out of 10
5 reviews
Location
5 Lingyin Road, Hangzhou 310013
What's nearby
- Hangzhou Botanical Garden0.5 km
- Su Di Causeway1 km
- Zhejiang University1.1 km
- Zhejiang Museum1.6 km
- Yellow Dragon Sports Center1.9 km
- Broken Bridge2.6 km
- Huagang Garden2.6 km
- Lingyin Temple2.7 km
- Baochu Pagoda2.7 km
- Leifeng Pagoda3.1 km
- Longjing Tea Museum3.7 km
- China Academy of Art3.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Four Seasons Hotel Hangzhou at West Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price