Heart Hotel

2 stars
8.6
Very good
based on 606 reviews
606 reviews
11b Hang Hanh Street, Hanoi, Vietnam
11b Hang Hanh Street, Hanoi
+84 243 928 6682
Thu 09.07
-
Fri 10.07
2 guests, 1 room
Provider
Provider for Heart Hotel
Provider for Heart Hotel
Provider for Heart Hotel
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Lobby
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Heart Hotel is set in Hoan Kiem and is a short stroll from Hoan Kiem Lake, St. Joseph's Cathedral Hanoi and the National Library of Vietnam. It offers complimentary Wi-Fi, an express check-in and check-out feature and a 24-hour reception.

The hotel has been recently refurbished and provides an airport shuttle, bicycle rental and babysitting/child services. A concierge, a currency exchange and a car rental desk are also provided.

The rooms at Heart Hotel offer a desk and a mini bar.

Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.

Heart Hotel is surrounded by the area's tourist attractions, including the Hanoi Citadel, Dong Xuan Market and the Hoa Lo Prison, which are within walking distance. It is within a 20-minute stroll of Long Bien Railway Station, which allows for easy access in and around Hanoi.

8.6
Very good
606 reviews

Latest deals for Heart Hotel

Thu 09.07
-
Fri 10.07

Amenities at Heart Hotel

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Internet
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Express check-out
  • Babysitting or child care

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Accessibility and suitability

  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Bar/Lounge
  • Minibar

Parking and transportation

  • Airport shuttle

Kitchen

  • Kitchen

Bathroom

  • Hairdryer

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews of Heart Hotel

8.6
Very good
606 verified ratings
Wonderful
309
Very good
149
Good
94
Okay
21
Fair
22
Mediocre
6
Poor
5

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, making it convenient for sightseeing, dining, and exploring the city. The staff received frequent compliments for their friendliness, helpfulness, and efficiency, with many guests noting positive experiences at the front desk and with arranging transport. Cleanliness was generally appreciated, especially in renovated rooms. However, several reviews mentioned issues with noise from the street or neighborhood, and opinions on breakfast were mixed, with some finding it adequate and others wishing for more variety or quality. Despite a few negative experiences, most guests enjoyed their stay and would recommend or return to the hotel.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness8.5 out of 10
Breakfast5 out of 10
Noise Level2 out of 10
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All reviews

8.0
Very good
Anonymous, Feb 2018
Cons (-) Nothing particularly bad，nothing outstanding either。

Location

11b Hang Hanh Street, Hanoi

What's nearby

  • St. Joseph Cathedral361 m
  • Hanoi City Centre395 m
  • Hoan Kiem Lake0.4 km
  • National Library of Vietnam0.7 km
  • Dong Xuan Market0.8 km
  • Hoa Lo Prison Museum0.8 km
  • Vietnam Military History Museum1.1 km
  • Hanoi Opera House1.1 km
  • National Museum of Vietnamese History1.2 km
  • Hanoi Citadel1.3 km
  • National Museum of Fine Arts1.6 km
  • Temple of Literature1.7 km

Policies

Check-in/Check-out

Check in anytime after 13:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Heart Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Heart Hotel

  • Where is Heart Hotel located?

    Heart Hotel is located at 11b Hang Hanh Street in Hoan Kiem, 3.9 km from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Heart Hotel.

  • When is check-in time and check-out time at Heart Hotel?

    Check-in time is 13:00 and check-out time is 12:00 at Heart Hotel.

  • Does Heart Hotel offer free Wi-Fi?

    Yes, Heart Hotel offers free Wi-Fi.

  • How far is Heart Hotel from the airport?

    Heart Hotel is 21.5 km from Hanoi Noibai. Heart Hotel is 93.8 km from Haiphong Catbi.

  • How does KAYAK find such great Heart Hotel hotel deals?

    KAYAK scours the web for all room deals available at Heart Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heart Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heart Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

9.2
3.9 km
Hanoi Noibai
21.5 km

Everything you need to know for your stay in Hanoi