Search
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
4 stars

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 923 4288
From
₪116
Cheapest

rate per night

8.9
Very good
based on 2333 reviews
2,333 reviews
Room type
Provider
Nightly total
Superior room
₪116
Double room
₪170
Executive room
₪218

Overview

Rating

Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.

A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.

The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.

Serene Boutique Hotel & Spa is less than a 45-minute drive from Noi Bai International Airport and Hoan Kiem Lake is a brief walk away. The Vietnam Military History Museum and Dong Xuan Market are a short walk away.

Rating
8.9
Very good
Based on 2,333 verified guest reviews

Latest deals for Serene Boutique Hotel & Spa

Fri 25.04
Sat 26.04
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Serene Boutique Hotel & Spa

  • Spa and wellness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

General

  • Window
  • Quiet street view
  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Lockers
  • Telephone
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Fruits
  • Restaurant

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Bicycle rental
  • Cycling
  • Cooking classes

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Spa

  • Spa and wellness center
  • Massage

Outdoor

  • Balcony

Health and safety

  • Safe

Reviews of Serene Boutique Hotel & Spa

8.9
Very good
2333 verified ratings
Wonderful
1599
Very good
419
Good
189
Okay
64
Fair
25
Mediocre
15
Poor
22

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, as it is conveniently located near a convenience store and walkable to attractions like Hoan Kiem Lake. Many reviews positively highlighted the friendly and helpful staff who provided good service, with some guests praising them for assistance with luggage storage and providing local recommendations. However, there were significant concerns regarding cleanliness, with reports of cockroaches, mold, and unclean towels, leading guests to feel that the hotel did not offer good value for the price paid.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

Location

16-18 Bat Su, Hanoi

What's nearby

  • Dong Xuan Market0.5 km
  • St. Joseph Cathedral0.7 km
  • Vietnam Military History Museum0.8 km
  • Hanoi Citadel0.9 km
  • Hanoi City Centre0.9 km
  • Hoan Kiem Lake0.9 km
  • National Library of Vietnam1 km
  • Hoa Lo Prison Museum1.1 km
  • National Museum of Fine Arts1.3 km
  • Ho Chi Minh Mausoleum1.3 km
  • Presidential Palace1.4 km
  • Truc Bach Lake1.5 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Serene Boutique Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Serene Boutique Hotel & Spa

  • Where is Serene Boutique Hotel & Spa located?

    Serene Boutique Hotel & Spa is located at 16-18 Bat Su in Hoan Kiem, 3.8 km from the center of Hanoi. Dong Xuan Market is the closest landmark to Serene Boutique Hotel & Spa.

  • When is check-in time and check-out time at Serene Boutique Hotel & Spa?

    Check-in time is 14:00 and check-out time is 12:00 at Serene Boutique Hotel & Spa.

  • Does Serene Boutique Hotel & Spa offer free Wi-Fi?

    Yes, Serene Boutique Hotel & Spa offers free Wi-Fi.

  • How far is Serene Boutique Hotel & Spa from the airport?

    Serene Boutique Hotel & Spa is 21.2 km from Hanoi Noibai. Serene Boutique Hotel & Spa is 94.1 km from Haiphong Catbi.

  • How does KAYAK find such great Serene Boutique Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Serene Boutique Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serene Boutique Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serene Boutique Hotel & Spa.

See more FAQs

Nearby hotels and places to stay

3-star hotel
20% cheaperGolden Art Hotel8.9 Excellent (1,679 reviews)0.02 kmRestaurant, Room service, Free Wi-Fi₪104+
3-star hotel
31% cheaper
Hanoi Capital Hotel
7.8 Good (22 reviews)0.02 km₪89+
3-star hotel
Sweet Family Guest House
9.2 Excellent (121 reviews)0.03 kmRoom service, Free Wi-Fi, Business center₪166+
3-star hotel
Icon 36 Hotel & Residence8.3 Excellent (449 reviews)0.03 kmRoom service, Free Wi-Fi, Business center₪163+
3-star hotel
33% cheaperSerenity Diamond Hotel7.7 Good (1,608 reviews)0.09 kmRestaurant, Room service, Free Wi-Fi₪87+
3-star hotel
31% cheaper
Hanoi Capital Hotel
7.8 Good (22 reviews)0.02 km₪89+
3-star hotel
31% cheaper
Antique Angel Hotel
9.1 Excellent (1,408 reviews)0.12 kmWi-Fi, Business center, Wi-Fi available in all areas₪89+
3-star hotel
30% cheaper
Hanoi Liliane Hotel and Travel
8.9 Excellent (445 reviews)0.08 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas₪91+
3-star hotel
Salute Premium Hotel & Spa
9.6 Excellent (773 reviews)0.1 kmSpa and wellness center, Restaurant, Free Wi-Fi₪148+
3-star hotel
11% cheaper
Carillon Boutique Hotel
9.6 Excellent (2,939 reviews)0.1 kmBar/Lounge, Room service, Free Wi-Fi₪116+
3-star hotel
19% cheaper
Golden Rooster Hotel
9.5 Excellent (2,534 reviews)0.11 kmRestaurant, Bar/Lounge, Room service₪104+
4-star hotel
Peridot Gallery Classic Hotel9.5 Excellent (1,519 reviews)0.05 kmRestaurant, Bar/Lounge, Room service₪181+

Good to know

Value for money

9.2

Distance to city center

3.8 km

Nearest Airport

Hanoi Noibai

Distance to airport

21.1 km

Everything you need to know for your stay in Hanoi

Complete your trip to Hanoi