Sheraton Hanoi Hotel

5 stars
8.7
Very good
based on 218 reviews
218 reviews
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
+84 243 719 9000
Fri 28.08
-
Sat 29.08
2 guests, 1 room
Deals from
₪233
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
₪233
Standard room, 1 king bed
₪396
King room, bed type unknown
₪417
16 more Sheraton Hanoi Hotel deals
16 more Sheraton Hanoi Hotel deals
Bedroom
Other
Lobby
Bedroom
Bedroom
Outdoors view
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Other
Bedroom
Bedroom
Restaurant
Bedroom
Lobby
Lounge
Living room
Outdoors view
Outdoors view
Bedroom
Bedroom
Bedroom
Other
Restaurant
Outdoors view
Outdoors view
Bedroom
Bedroom
Bedroom
Bedroom
Balcony
Bedroom
Gym
Outdoors view
Dining room
Bedroom
Outdoors view
Conference room
Lounge
Bathroom
Bedroom
Bathroom
Hallway
Building
Bedroom
Bedroom
Bedroom
Banquet hall
Lobby
Conference room
Restaurant
Bedroom
Building
Other
Other
Spa
Lounge
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8.7
Very good
218 reviews

Latest deals for Sheraton Hanoi Hotel

Fri 28.08
-
Sat 29.08
Deluxe room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Standard room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Deluxe room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Executive room, bed type unknown
No inclusions
Deluxe room, 2 twin beds
No inclusions
King room, 1 king bed
No inclusions
Executive room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Executive room, 1 king bed
No inclusions
Deluxe room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Executive room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Trash cans

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Lower bathroom sink
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Bicycle rental
  • Beauty salon
  • Pool table
  • Foosball table
  • Shopping

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness center
  • Tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Reviews of Sheraton Hanoi Hotel

8.7
Very good
218 verified ratings
Wonderful
121
Very good
38
Good
32
Okay
7
Fair
6
Mediocre
6
Poor
8

Summary of reviews

Guests say
Most guests highlight the excellent service and friendliness of the staff, often mentioning helpfulness and professionalism. The hotel's location is appreciated for its convenience and quietness, though a few found it less central. Cleanliness and comfort are consistently praised, with several reviews noting clean rooms and comfortable beds. Breakfast and buffet options receive positive feedback for variety and quality. Some negative remarks focus on outdated facilities, missing amenities like bidets, and occasional noise or renovation inconvenience, but overall, guests are satisfied with their stay.
AI-Generated from customer reviews
Service9.5 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Breakfast7.5 out of 10
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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast ex...
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far E...
Read more

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake1.1 km
  • Truc Bach Lake1.8 km
  • Presidential Palace2.3 km
  • Ho Chi Minh Mausoleum2.6 km
  • Ho Chi Minh Museum2.7 km
  • Hanoi Citadel2.9 km
  • Dong Xuan Market3.1 km
  • Vietnam Military History Museum3.2 km
  • National Museum of Fine Arts3.2 km
  • Temple of Literature3.6 km
  • St. Joseph Cathedral3.9 km
  • Hanoi City Centre4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Sheraton Hanoi Hotel

Which month has the cheapest rates at Sheraton Hanoi Hotel?

The cheapest month to stay at Sheraton Hanoi Hotel is May, with an average nightly rate of ₪460. The most expensive month is March at ₪725 per night.

What is the cheapest day to book Sheraton Hanoi Hotel?

The cheapest day to book Sheraton Hanoi Hotel is Saturday, with an average nightly rate of ₪420. The most expensive day is Monday at ₪955 per night.

How far in advance should you book Sheraton Hanoi Hotel?

To get the best price at Sheraton Hanoi Hotel, book around 10 weeks in advance. This could save you approximately 39% compared to booking last minute.

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5.1 km from the center of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 18.1 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96.5 km from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
5.1 km
Hanoi Noibai
18.1 km

Everything you need to know for your stay in Hanoi