Sheraton Hanoi Hotel

5 stars
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Hanoi, Vietnam
8.8
Very good
based on 216 reviews
216 reviews
Fri 14.11
-
Sat 15.11
1 room, 2 guests
Deals from
₪96
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
₪96
Superior room
₪97
Deluxe room
₪107
25 more Sheraton Hanoi Hotel deals
25 more Sheraton Hanoi Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8.8
Very good rating
Based on 216 verified guest reviews

Latest deals for Sheraton Hanoi Hotel

Fri 14.11
Sat 15.11
King room
1 king bed
₪460
nightly with VAT
1 king bed
₪475
nightly with VAT
1 king bed
₪488
nightly with VAT
Double room
bed type unknown
₪541
nightly with VAT
Deluxe room
bed type unknown
₪107
nightly with VAT
bed type unknown
₪248
nightly with VAT
bed type unknown
₪254
nightly with VAT
Executive room
1 king bed
₪1,332
nightly with VAT
1 king bed
₪1,332
nightly with VAT
Standard room
bed type unknown
₪96
nightly with VAT
1 king bed
₪439
nightly with VAT
Superior room
bed type unknown
₪97
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Trash cans

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Lower bathroom sink
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub

Things to do

  • Gift shop
  • Bicycle rental
  • Beauty salon
  • Pool table
  • Foosball table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness center
  • Tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Reviews of Sheraton Hanoi Hotel

8.8
Very good
216 verified ratings
Wonderful
116
Very good
40
Good
33
Okay
8
Fair
6
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests appreciated the cleanliness of the hotel and the polite staff. The location near the lake was also highlighted positively. However, some guests faced issues with service efficiency and outdated room facilities, which detracted from their overall experience.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3 out of 10
Sort by:Most recent

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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake1.1 km
  • Truc Bach Lake1.8 km
  • Presidential Palace2.3 km
  • Ho Chi Minh Mausoleum2.6 km
  • Ho Chi Minh Museum2.7 km
  • Hanoi Citadel2.9 km
  • Dong Xuan Market3.1 km
  • Vietnam Military History Museum3.2 km
  • National Museum of Fine Arts3.2 km
  • Temple of Literature3.6 km
  • St. Joseph Cathedral3.9 km
  • Hanoi City Centre4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Sheraton Hanoi Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5.1 km from the center of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 18.1 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96.5 km from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

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3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
5.1 km
Hanoi Noibai
18.1 km

Everything you need to know for your stay in Hanoi

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