|"Nice place and very kind staff."||(in 16 reviews)|
|"Great buffet breakfast and very attentive staff."||(in 11 reviews)|
|"Club lounge good value"||(in 4 reviews)|
|"Slowest check in ever!"||(in 1 review)|
|"The club lounge."||(in 1 review)|
|"Toilet basin was a bit choked although there's daily room cleaning."||(in 1 review)|
|staff very helpful||in 38 reviews|
|breakfast has good||in 30 reviews|
|spacious room||in 29 reviews|
|club lounge||in 23 reviews|
|room service||in 17 reviews|
|great view||in 16 reviews|
|bath and shower||in 10 reviews|
|happy hour||in 10 reviews|
|restaurants and bars nearby||in 7 reviews|
|arm chair||in 6 reviews|
|restaurant staff||in 6 reviews|
|slowest||in 6 reviews|
|exquisite cuisine||in 5 reviews|
|hanoi||in 5 reviews|
|room with bath||in 4 reviews|
|per our request||in 3 reviews|
|spg||in 3 reviews|
|warm welcoming||in 2 reviews|
No wifi in rooms
It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.
Nice and couteous staff, breakfast with a wide range of choice.
Nothing I didn't like.
Situated in Hanoi, Sheraton Hanoi Hotel is a short drive from Ho Chi Minh Mausoleum and Hoan Kiem Lake. It offers excellent fitness facilities, which include an outdoor pool and outdoor tennis courts.
This art deco hotel provides a sauna, a free shuttle service and a Jacuzzi. Relaxation facilities include a beauty centre and a Turkish steam bath. 24-hour room service, body treatments and a ballroom are also offered at the hotel.
The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. All have slippers, a refrigerator and a private bathroom with bathrobes.
Hotel Hanoi Sheraton's first-class facilities comprise a lively bar and an in-house restaurant. For guests spending the day out, the hotel provides packed lunches if required.
Noi Bai International Airport is less than a 40-minute drive from Sheraton Hanoi Hotel. Hoa Lo Prison and Temple of Literature are an easy car trip away.
based on 125 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Hanoi Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Hanoi Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5.1 km from the center of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.
Yes, Sheraton Hanoi Hotel offers free Wi-Fi.
Yes, Sheraton Hanoi Hotel offers free parking.
No, Sheraton Hanoi Hotel does not offer free airport shuttle service.
Sheraton Hanoi Hotel is 18.1 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96.5 km from Haiphong Catbi.
No, pets are not allowed at Sheraton Hanoi Hotel.
Yes, Sheraton Hanoi Hotel has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.