Basics
Services and conveniences
Dining
General
Accessibility and suitability
Bathroom
Parking and transportation
Media and entertainment
Laundry
Outdoor
Bedroom
Workspace
Health and safety
Family friendly
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at Castello City Hotel?
The hotel offers free parking as well as private parking and shuttle service for additional convenience.
How is the cleanliness of the rooms at Castello City Hotel?
Guests have praised the modern and clean rooms, although a few reviews mentioned the need for improvement in the cleaning process, particularly in the parking service.
What can guests expect from the breakfast at Castello City Hotel?
The hotel provides a diverse and tasty breakfast with a lovely view of the city, as highlighted by many positive reviews. However, some guests have expressed concerns about the quality of the breakfast and the coffee.
When is the best time to visit Castello City Hotel?
The high season at the hotel is in July, offering an excellent opportunity to enjoy the hotel's amenities and the nearby attractions.
How are the beds at Castello City Hotel?
Guests have described the beds as comfortable and the rooms as modern, although a few reviews mentioned the need for improvement in the bed comfort and noise levels.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those with balconies facing the fountain or offering city views.
Consider Noise Levels
Some guests reported noise disturbances, especially from student groups, so it may be beneficial to inquire about quieter room options or consider bringing noise-canceling devices.
Check Room Amenities
Prioritize rooms with essential amenities such as mugs, coffee/tea, and a kettle, as some guests noted these were missing in certain rooms.
Parking Considerations
Note that the hotel's parking is located approximately 500 meters away, so be prepared for a short walk to access the parking facilities.
Verify Room Hygiene
While many guests praised the cleanliness, some reported issues with thorough cleaning, so it may be advisable to double-check the room's cleanliness upon arrival.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions, including the Freedom National Stadium, St. Minas Cathedral, and the Natural History Museum of Crete.
Rooftop Dining Experience
Enjoy the excellent breakfast and beautiful views from the rooftop restaurant, as recommended by several guests.
Staff Assistance
Guests consistently praised the friendly and helpful staff, who provided valuable tips and assistance throughout their stay.
Consider Room Location
Some guests expressed dissatisfaction with specific room locations, such as those facing the back of the hotel, so it may be beneficial to inquire about room views and locations during the booking process.
Plan for Transportation
Utilize the hotel's convenient location near a bus stop and supermarket for easy access to transportation and amenities during your stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Castello City Hotel is located at 62 Martyron 1, Avenue, 1.9 km from the center of Heraklion. Kapetan Mihalis Korakas is the closest landmark to Castello City Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Castello City Hotel.
Yes, Castello City Hotel offers free Wi-Fi.
Yes, Castello City Hotel offers free parking.
Castello City Hotel is 4.7 km from Heraklion N. Kazantzakis Apt.. Castello City Hotel is 89.7 km from Sitia.
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Value for money | 8.0 |
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Distance to city center | 1.9 km |
Nearest Airport | Heraklion N. Kazantzakis Apt. |
Distance to airport | 4.7 km |