Value for money
Distance to city center
Distance to airport
|"Staff is friendly and welcoming!"||(in 19 reviews)|
|"great location, great staff- I will return."||(in 29 reviews)|
|"Roxie was very, very nice and helpful."||(in 3 reviews)|
|"Don't clean the rooms every day."||(in 16 reviews)|
|"Unfortunately they only provide room service after 4 days."||(in 4 reviews)|
|"No towels in the room."||(in 15 reviews)|
|location was great||in 74 reviews|
|hotel staff||in 59 reviews|
|room was small||in 55 reviews|
|great room||in 48 reviews|
|right on the beach||in 29 reviews|
|close to beach||in 28 reviews|
|room service||in 20 reviews|
|great view||in 17 reviews|
|noisy at night||in 14 reviews|
|king size||in 10 reviews|
|bed curtains||in 8 reviews|
|walk to the beach||in 7 reviews|
|cleaning fee||in 5 reviews|
|diamond head||in 5 reviews|
|ground level||in 5 reviews|
|need of updating||in 5 reviews|
|roxy||in 5 reviews|
|clean nice||in 4 reviews|
|honolulu||in 4 reviews|
Roxy is AMAZING!
For a 2 star hotel the rooms were more than adequate and the location is perfect for a Waikiki vacation. Roxy was the most amazing front desk person. She made the whole experience AMAZING!
Great staff, needs updates
Staff was wonderful, over and above expectations.
rooms were old with some updates. Problems were that they installed the AC right above the bed that was pushed up against the window and wall. Noisy and kept us awake all night. NOT RESTFUL. Being that Honolulu is 80 degrees and humid all day, AC is essential, even at night. Some lights were not working, and some switches that did not work. I think if they re-arrainged the room with the bed in the middle where you could access both sides of the bed, and not be right under the AC unit, and put the couch under the window instead, it would be a more pleasant experience.
The hotel staff was not particularly helpful, nor very friendly.
I was happy only with the location and the rate of the hotel, other than this nothing.
The hotel staff attitude,cooperation and reaction was so poor regarding the interaction with the clients; The windows room were so dirty that you hardly could watch outside; The mattress incomfortable; In the 21st century it's abnormal that you can't offer an acces (a limited one - 15 -30 min) to a computer (not all the people carry with them on vacation a personal laptop), etc
nice environment. very comfortable flat
it has been one of the worse experience in my life.
First room was completely dirty and broken. I think nobody never cleaned this room before. I asked to have another room the day after (because after 10pm there is nobody in the reception).Second room was fully of: ant, bugs, and some insect that they liked my laptop. I am still killing them. The hotel in general is also noisy but i guess it's also the area.
room service, didn't come through my room until my final day, furniture microwave wasn't clean
That it was near the beach
The service was terrible and the rooms were really weird
The closeness to the beach andWakiki
Fix the Elevator
The hotel is conveniently located close to Waikiki Beach. The rooms are small but nice and clean.
The location of the hotel is excellent. And the hotel is familier to the dogs, and the kitchenette is very clean and easy to use.
I requested the parking several times, but I couldn't get the answer from the hotel soon.The front clerks there were not efficient.
location is good
There are cockroaches in the room. The hallways and floors in the room are very dirty (sticky). It is ridicules that the hand basin and mirrors are not inside the bathroom. Air-conditioning is very noisy. Mattress is too soft. There's only 1 chair in a room for 2 people !
CASTLE WAIKIKI GRAND HOTEL.The Waikiki Grand Hotel boasts one of the best locations in Waikiki, located just steps away from the broadest and sandiest beach in the area, fronting Kapahulu Pier. One side of the pier is open to the ocean where you can watch the surfers and boogie boarders. Expansive grassy lawns are nearby so you can relax and picnic. The other side of the pier is protected by a rock wall, which shelters the beach from incoming waves, providing a calmer cove for swimming.
based on 93 reviews
Value for money
Policies vary by room type and provider.
Castle Waikiki Grand Hotel is located at 134 Kapahulu Avenue, 5.6 km from the center of Honolulu. St. Augustine by-the-sea is the closest landmark to Castle Waikiki Grand Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Castle Waikiki Grand Hotel.
Yes, Castle Waikiki Grand Hotel offers free Wi-Fi.
No, Castle Waikiki Grand Hotel does not offer free parking.
No, Castle Waikiki Grand Hotel does not offer free airport shuttle service.
Castle Waikiki Grand Hotel is 12.2 km from Honolulu. Castle Waikiki Grand Hotel is 26.1 km from Kapolei Kalaeloa.
No, pets are not allowed at Castle Waikiki Grand Hotel.
Yes, Castle Waikiki Grand Hotel has a pool onsite.