|"The staff was amazing and courteous!"||(in 13 reviews)|
|""It was quiet, comfortable bed, great location!""||(in 3 reviews)|
|"Would have loved a veggie option for breakfast!"||(in 1 review)|
|"Nothing to complain about."||(in 2 reviews)|
|""There were no towels, seats were broken, cushions were torn.""||(in 1 review)|
|"Pool was a little dirty (poor filtration system?"||(in 1 review)|
|great breakfast||in 42 reviews|
|staff friendly||in 35 reviews|
|great location||in 12 reviews|
|friendly nothing||in 8 reviews|
|good service||in 8 reviews|
|nice and the room||in 8 reviews|
|stay or the hotel||in 7 reviews|
|comfortable and clean||in 5 reviews|
|great pool||in 5 reviews|
|comfortable bed||in 4 reviews|
|linens||in 4 reviews|
|wake-up||in 3 reviews|
|coffee was bitter||in 2 reviews|
|cushions were torn||in 2 reviews|
|filtration system||in 2 reviews|
|veggie option||in 2 reviews|
Friendly staff, located close to highway and shops/restaurants
Rooms could use an update
Had ice machine
Worst Holiday Inn Express I have ever encountered. Pool closed. No real breakfast. dirty room. no hand towels, just wash rags. dirty common areas; Had a 9+ rating; somebody is gaming the system; no cart to move luggage to room; staff not wearing masks
The fantastic hot breakfast and locality of amenities in the hotel.
The staff was great checkout time was even better, I loved the cleanliness and ease it was for us to check in. It was the best experience we've had for anything in a long time.
Really wanted to go into the Jacuzzi but it didn't seem like it was clean the water was kind've dirty .
Clean, well stocked with supplies. Front desk friendly and professional, Answered all questions
Nothing to complain about.
It was clean and quiet ( except that we were directly across from the ice machine & could hear it dispensing - will choose a different room location next time). Impressed that the hotel manager mingled with guests in the breakfast area,
Would appreciate if styrofoam was not used for dishes. Hot foods in them causes a toxic leak of chemicals into the food, plus it is terrible for the environment on several counts! Holiday Inn should lead the way in environmental - and health - practices.
Superior customer service
The staff was extremely friendly.
The food run out due to poor management planning.
Everything! The rooms were some of the best I've seen for the brand.
The freeway is being rebuilt and I had a tough time navigating my way into town the first time, but once I figured it out, no problem.
New building, very well kept location. Good breakfast.
Friendly staff they went out of their way to make our stay a great one. Breakfast was super. Pool was clean.
Hot tub was green looked like it hadn't been cleaned.
This hotel is very clean, has good linens, great free breakfast and it's off the beaten path, but safe. Staff was friendly and helpful. Will definitely stay here again.
Didn't like the shower head because it diffused the water too much, but that's just personal preference. I would definitely recommend this hotel.
Welcome to the brand new Holiday Inn Express Brookhollow! You’ll find comfort and modern luxury at one of the most convenient locations in Houston. Contemporary hospitality and Houston excitement are waiting for you. Located just minutes from Downtown Houston, the Galleria and the Energy Corridor. The hotel is conveniently accessible off US Highway 290 and Beltway 8 and offers additional ease to access Highway 249 and I-45. Ideal for business, enjoy close proximity to a wealth of corporations including Baker Hughes, BP, Caterpillar, Sandvik Construction and many more. Meet smart in our available conference room designed to provide a productive meeting or social function. You will find all you need to relax and stay productive in our Houston hotel. Keep in touch with the office and home with complimentary high-speed Internet access and a 24-hour Business Center. Enjoy our free hearty Express Start™ Breakfast Bar each morning to begin your day. Relax and enjoy our custom waterfall feature inside our lobby area. Maintain your fitness routine at the 24-hour Fitness Center and take some time to relax with a dip in the pool/whirlpool. Sleep well on our luxurious Simply Smart beds with a choice of comfortable pillows. The Holiday Inn Express Brookhollow is a favorite for business and leisure visitors to Houston and we want to become your favorite too!
IHG Hotels & Resorts
based on 64 reviews
Policies vary by room type and provider.
Holiday Inn Express & Suites Houston Northwest-Brookhollow is located at 4900 Federal Plaza Drive in Northside, 14.4 km from the center of Houston. Houston Arboretum & Nature Center is the closest landmark to Holiday Inn Express & Suites Houston Northwest-Brookhollow.
Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn Express & Suites Houston Northwest-Brookhollow.
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow offers free Wi-Fi.
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow offers free parking.
No, Holiday Inn Express & Suites Houston Northwest-Brookhollow does not offer free airport shuttle service.
Holiday Inn Express & Suites Houston Northwest-Brookhollow is 21.6 km from Houston George Bush Intcntl. Holiday Inn Express & Suites Houston Northwest-Brookhollow is 29.1 km from Houston Hobby.
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.