Good to know
Value for money
Distance to city center
|Houston George Bush Intcntl|
Distance to airport
|"Clean, great breakfast, excellent staff."||(in 48 reviews)|
|"Friendly staff, great breakfast."||(in 64 reviews)|
|"Clean room Great staff Quiet Free parking."||(in 42 reviews)|
|"Shower had no hot water."||(in 4 reviews)|
|"Transfer from airport was terrible."||(in 7 reviews)|
|"Hotel is out of date and the area was sketchy."||(in 3 reviews)|
Time of year
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Everything was clean! Bed super comfy
Have stayed there on 4 other occasions. Always sat
It's a very convenient location, rooms are clean and spacious. Great value for the money.
nothing really not to like, overall it was a pleasant experience and this trip was only a couple of days. But a quick note that the area in general is not a very safe area, so don't recommend walking around.
Outstanding customer service
We experienced outstanding customer service during our stay. There was a young man, Johnny, who worked at the front desk and was particularly attentive to our needs. The breakfast workers- Ms. Loretta and Mr. Keith were very friendly and helpful. Our shuttle drivers were also very accommodating. The facility was very clean and comfortable, but the people who worked there by far made it a great experience.
Enjoyed the stay
I enjoyed the stay at the hotel for a number of reasons. The main reason was the front desk employee. "Summer" was very friendly and helpful as soon as I walked in the door. Not only was I greeted by a smile but she took the time to give me directions and locations of some key places that I needed. I felt kind of bad for asking so much but she did not seem to mind at all.
House keeping would come by and check to see if someone was in the room before check out time. I use that time to sleep.
free airport shuttle, staff packed us a breakfast bag to go since we had to leave before hot breakfast was served. Clean.
comforters had seen better days...were very worn down. Further from airport than I would've preferred.
Guest rooms feature the Hyatt Grand beds, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite counter tops. Enjoy complimentary WiFi and free breakfast.
based on 447 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Memorial Park 20 km
- Houston Arboretum & Nature Center 20.1 km
- Minute Maid Park 21 km
- Rothko Chapel 22.7 km
- Menil Collection 22.7 km
- Gerald D. Hines Waterwall Park 23.6 km