Red Roof Inn Plus+ Houston - Energy Corridor

Right off the highway. Near Fry Rd where all food is.

Smoke alarm was disabled in my new room. Staff is not very helpful in any regard. They actively try to take deposits [not mine] from people with little to no evidence [saw.it twice in 2 days] They could not have cared less about customers from what I saw.

NOTHING. VERY DISAPPOINTED

The room was dirty had a awful Oder to it. Bathroom was bad. I went to ask the front if I could get another he said no. It was loud I felt unsafe. Tried to get another hotel the internet service was bad. I will never stay at a red roof inn.

The lady who checked us in was kind and understanding. She's the only reason I did not put 1/10 stars for staff. The rest of the staff was too preoccupied with chatting with each other and coloring with highlighters to tend to their customers' concerns.

Rest of the staff was rude. Room was disgusting. Smelled dirty and musty. There were not enough towels in the room. There was a gross slime covering several surfaces that we had to wipe down. Toilet didn't flush, phone and TV remote didn't work.