|"Awesome for traveling with work colleagues!"||(in 1 review)|
|""Also, the staff was amazing""||(in 19 reviews)|
|""Breakfast, rooms were nice, and everything was clean.""||(in 1 review)|
|"Fire pit is still not working!"||(in 1 review)|
|"The pool was broke staff was rude"||(in 3 reviews)|
|"Called the front desk to let them know."||(in 1 review)|
|staff was very friendly||in 42 reviews|
|clean room||in 31 reviews|
|breakfast was great||in 24 reviews|
|spacious rooms||in 18 reviews|
|pool closed||in 12 reviews|
|front desk agent||in 6 reviews|
|full kitchen||in 6 reviews|
|houston||in 4 reviews|
|fire pit||in 3 reviews|
|comfortable clean||in 2 reviews|
|work colleagues||in 2 reviews|
|memorial service||in 1 review|
Occasionally, there was was unkept trash on the premises. I¿m sure they have a schedule to keep the parking lot clean, but it was noticeable.
The room I requested was for four people, but there was only towels for two people. Of course they gave extra towels, but it was an inconvenience.
Bathrooms could have been cleaner.
The room was really great with lots of space.
The bed was too soft for me and I wish there were more grab and go breakfast options.
Place is a dump. Wall paper coming off everywhere. Cockroaches in room. Trash from previous occupant under sink. Tried to make it smell nice after someone smoked in the room, but no deep cleaning to actually get rid of smell.
Clean, updated and well maintained, friendly helpful staff
There was not anything in the Market but they were waiting on a delivery
The location was right near a mall and food places and easy access to freeways.
The customer service is terrible! There was a bug and a frog in my room. The a/c did not work in my room and I was offered a way smaller room with less amenities which I declined so they said they would have someone come look at it that never came.
Itâ€™s very convenient to access to freeway and restaurants and food store.
Paid parking. Houston is big and land is cheap so I donâ€™t think that customer should be paying for parking. The hotel manager is very nice and she didnâ€™t charge us parking fee.
Close to where I had to be
They need to knock on your door and wait even for a minute
Room was dirty. Stains on the floor, shower curtain and kitchen.
Housekeeping only came the first 2 days the room smelled horrible the toilet seat should have been replaced it was damaged and looked gross. Some residents Inns are more clean and more professional Willow Brook location sucks!!
Staff, price, and amenities
There were cockroaches everywhere
Stay a while in the comfortable suites at Residence Inn Houston Northwest/Willowbrook. Providing easy access to George Bush Intercontinental Airport, our hotel is conveniently located near Willowbrook Mall and Houston Methodist Willowbrook Hospital. Before exploring the popular attractions near our hotel, get a good night's rest inspired by our luxury bedding with custom comforters and crisp linens, then get a jump start on your day by visiting our complimentary breakfast buffet. After fueling up, go by our fitness center to work on your exercise goals using our cardio equipment, then cool down with a refreshing dip in our indoor pool. If you need to stay productive during your Houston vacation, work in the peaceful privacy of your room using our well-lit work desk, ergonomic chair and complimentary high-speed Wi-Fi. Whether you're testing your luck at the Sam Houston Race Park, or conducting business in the Willowbrook area, savor the time you spend at Residence Inn Houston Northwest/Willowbrook.
based on 143 reviews
Policies vary by room type and provider.
Guests with existing Residence Inn by Marriott Houston Willowbrook reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Residence Inn by Marriott Houston Willowbrook for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Residence Inn by Marriott Houston Willowbrook is located at 7311 West Greens Road in Willowbrook, 27.3 km from the center of Houston. Houston Arboretum & Nature Center is the closest landmark to Residence Inn by Marriott Houston Willowbrook.
Check-in time is 15:00 and check-out time is 12:00 at Residence Inn by Marriott Houston Willowbrook.
Yes, Residence Inn by Marriott Houston Willowbrook offers free Wi-Fi.
No, Residence Inn by Marriott Houston Willowbrook does not offer free parking.
No, Residence Inn by Marriott Houston Willowbrook does not offer free airport shuttle service.
Residence Inn by Marriott Houston Willowbrook is 19.1 km from Houston George Bush Intcntl. Residence Inn by Marriott Houston Willowbrook is 42.2 km from Houston Hobby.
Yes, Residence Inn by Marriott Houston Willowbrook is a pet-friendly hotel.
Yes, Residence Inn by Marriott Houston Willowbrook has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.