Value for money
Distance to city center
Distance to airport
|"Very attentive and friendly staff"||(in 53 reviews)|
|"Everyone was super helpful and friendly"||(in 4 reviews)|
|"Complimentary breakfast was fresh and delicious."||(in 47 reviews)|
|"Shower not very hot"||(in 3 reviews)|
|wonderful and the staff||in 127 reviews|
|breakfast buffet||in 89 reviews|
|beautiful hotel||in 75 reviews|
|area around hotel||in 59 reviews|
|great location||in 37 reviews|
|comfortable bed||in 36 reviews|
|shuttle service||in 27 reviews|
|room service||in 26 reviews|
|heart of downtown||in 24 reviews|
|lancaster||in 22 reviews|
|room was large||in 14 reviews|
|theater district||in 10 reviews|
|shower not very hot||in 8 reviews|
|excellent service||in 7 reviews|
A Houston Classic
Wonderful hotel, great rooms, lovely staff and a perfect location.
That I had to leave so soon.
Very friendly and responsive staff , comfortably a
The room was large and beautifully appointed. All amenities were available. The beds were very comfortable and temperature control was easy.
Bathrooms are small and plumbing is worn but nice looking and fits the room. The biggest problem I had was two mornings( plus a third I didn't tell staff about) when I couldn't get hot water to the shower. In one case it was a boiler problem and the other two I don't know but possibly regulator plumbing at the shower itself. The staff are exceptional and offered a room upgrade but only on the last evening of my staff so I stayed where I was. I would try this place again because of the kindness and the responsiveness of staff and if going to the theatre.
The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.
Awesome. Very historical and cozy. Quiet little
Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly.
The front entrance was under construction. Not much of a view from our room, just the parking lot.
Amazing on the surface...
The room was clean and staff were very nice.
The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.
Service, food and ambience.
A luxury near where we wanted to be
The staff greeted us warmly and even provided champagne upon our arrival. When we made it to the room it was beautiful with a great view of downtown and all the amenities we could have wanted. Even the water fixtures were stunning. It was a truly fantastic stay and I couldn't recommend it higher.
This was a wonderful hotel- beautifully restored and renovated. My room was spacious and comfortable. I had read a previous review from a guest who had been disappointed by the size of the bathroom, but I did not experience this problem at all. Every aspect of my room met or exceeded my expectations and the value was exceptional.
I can't think of any part of my stay that disappointed me. Honestly.
It was clean and very comfortable
The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.
The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one!
The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?
It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel!
TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.
The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston.
The location is perfect particularly if in town for the performing arts functions. The service is great--Winfield W. and Jeremy M. are among the best in the hospitality world.
I don't know if I could get this price again but the Lancaster was great. I now regret all the times we stayed at Holiday Inn Express.
Friendly staff, efficient service, immaculately clean, convenient location. Luxury without the outrageous price. We had a wonderful time.
The decoration of the hotel was great . The service was great also especially they would take you anywhere in the centre of the city in the Hotels own limosine. >It is an excellent hotel for people who want to go to the Toyota Centre or to the Theater District of Houston
Restaurant was much too expensive and room service was very expensive I would stay there again but would eat out.
The hotel was amazing and beautiful right in the middle of downtown Houston
I did not like that I has to pay $30 to park my car!!!!!
In the heart of Houston, The Lancaster Hotel is within a 5-minute drive of Minute Maid Park and George R. Brown Convention Center. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. A train station pick-up service is provided at no charge.
based on 206 reviews
Value for money
Policies vary by room type and provider.
The Lancaster Hotel is located at 701 Texas Street in Downtown, 0.5 km from the center of Houston. Minute Maid Park is the closest landmark to The Lancaster Hotel.
Check-in time is 15:00 and check-out time is 12:00 at The Lancaster Hotel.
Yes, The Lancaster Hotel offers free Wi-Fi.
No, The Lancaster Hotel does not offer free parking.
No, The Lancaster Hotel does not offer free airport shuttle service.
The Lancaster Hotel is 15.2 km from Houston Hobby. The Lancaster Hotel is 25.1 km from Houston George Bush Intcntl.
No, pets are not allowed at The Lancaster Hotel.
No, The Lancaster Hotel does not have a pool onsite.