|"Very accommodating and friendly staff!"||(in 54 reviews)|
|"Very friendly staff beautiful hotel."||(in 34 reviews)|
|"Enjoyed the history affiliated with Union Station."||(in 14 reviews)|
|"Train noise in disturbing."||(in 2 reviews)|
|"Cold air blew all night."||(in 8 reviews)|
|"Heat didn't work in either room."||(in 22 reviews)|
Location - some positive changes on the layout of the pub space Just like real estate LOCATION LOCATION LOCATION
The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds especially allowing the kids to be as loud as they are
Very comfy beds, very clean rooms
Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.
The bar area was set up with too many tvs, so group conversation was limited.
Speedy check in
It is a train station
The hotel was located conviently and was nice and clean.
We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.
Unique Among Hotels in Downtown IndianapolisWelcome to the Crowne Plaza® Indianapolis Downtown Union Station. Listed on the National Register of Historic Places, the hotel features a convenient downtown location offering upscale modern amenities. The Crowne Plaza Indianapolis Downtown Union Station is in the heart of Indianapolis' shopping, dining and entertainment district and is connected to the Indiana Convention Center and Lucas Oil Stadium. Our hotel's accommodations promise a convenient home away from home in a unique, historic setting.The Crowne Plaza Indianapolis Downtown Union Station offers over 55,000 sq ft of event space for up to 2,500 featuring our Grand Hall Ballroom, America's first Union Station, which provides an exquisite backdrop for any function. Our hotel's downtown Indianapolis location is near attractions such as the Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and the NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as complimentary high-speed wireless Internet access, room service, fitness and business centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.
based on 668 reviews
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Indianapolis-Dwtn-Union Stn can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Crowne Plaza Indianapolis-Dwtn-Union Stn is located at 123 West Louisiana Street in Wholesale District, 0.6 km from the center of Indianapolis. Indiana Convention Center is the closest landmark to Crowne Plaza Indianapolis-Dwtn-Union Stn.
Check-in time is 15:00 and check-out time is 11:00 at Crowne Plaza Indianapolis-Dwtn-Union Stn.
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn offers free Wi-Fi.
No, Crowne Plaza Indianapolis-Dwtn-Union Stn does not offer free parking.
No, Crowne Plaza Indianapolis-Dwtn-Union Stn does not offer free airport shuttle service.
Crowne Plaza Indianapolis-Dwtn-Union Stn is 12.9 km from Indianapolis. Crowne Plaza Indianapolis-Dwtn-Union Stn is 151.3 km from Cincinnati Cinci./N. Kentucky.
No, pets are not allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn.
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.