Indianapolis car rentals

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Indianapolis, IN, United States4 Nov — 11 Nov
Same drop-off
Indianapolis, IN, United States
Wed 04.11
Wed 11.11

Indianapolis car rental information

Pick-up locationIndianapolis
Rental locations49
Airport locations15

Indianapolis car rental reviews and directory

Rated #1
Alamo
Best rated
8.8 Excellent (181 reviews)
1 location in Indianapolis
Alamo
Locations in Indianapolis
7801 Colonel H. Weir Cook Memo+1 833 315 5899
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 9
  • 8.8
  • 8.7
  • 8.8
  • 8.6
Recent reviews
8.0 Excellent2020 Jul 06
Pros: The pick-up area was severely understaffed, but the guys who were there were extra courteous and worked hard to help me quickly.Cons: It seemed the guy at the front desk didn't know what kind of van I would be offered. I don't know why the actual rental make/model has to be a mystery right up to the point of getting the keys. Also, the pick-up area was way understaffed.
10.0 Excellent2020 Jul 04
Pros: When they didn't have the car we requested they have us something better at a lower cost!Cons: They didn't check over the vehicle and document scratches.
10.0 Excellent2019 Dec 04
Pros: Check in and check out was super easy, staff was friendlyCons: Not gouging car rental prices to almost triple on holidays
10.0 Excellent2019 Sep 16
Pros: Helpful staff
9.6 Excellent2019 Sep 15
Pros: Easy pick up and drop off, Great staffCons: Worst part was the cars seats weren't the most comfortable but that isn't their fault
2.8 Mediocre2019 Sep 04
Pros: Not muchCons: I added two child car seats to my reservation and somehow that made the cost go from $250 to $350. The car seats were crummy and they made me install them myself. The front desk was understaffed so it took me a long time to get my car. The minivan seat didn't go back far enough so I was crammed in.
10.0 Excellent2019 Aug 29
Pros: Pick up process and the ability to choose the vehicle I wanted.Cons: N/A
10.0 Excellent2019 Aug 24
Pros: Very easy pick up and drop off. The people working at Indianapolis Airport were very nice from start to finish!
10.0 Excellent2019 May 15
Pros: Location for rental at airport. Cars close by smooth returns.Cons: All went well
10.0 Excellent2019 Apr 23
Pros: Clean car, easy drop offCons: I asked for a small car but got an SUV. I don't like SUVs. No one at the counter at 2 am.
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Rated #2
Enterprise
8.6 Excellent (191 reviews)
18 locations in Indianapolis
Enterprise
Locations in Indianapolis
1202 East Stop 12 Road+1 317 881 3774
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
143 E Market St+1 317 635 4340
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
1704 N Shadeland Ave+1 317 359 3235
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3115 West 16th Street+1 317 632 2214
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
3901 S East St Ste B+1 317 780 4433
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
4140 E 96th St+1 317 975 2944
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 23:59
Sunday00:00 - 23:59
4310 E 96th St+1 317 848 9344
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
4601 N Keystone Ave+1 317 259 0000
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
4630 E 96th St+1 317 848 9344
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
5110 Lafayette Road+1 317 299 0711
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
6280 N College Ave+1 317 352 2966
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 23:59
Sunday00:00 - 23:59
6602 E Washington Street+1 317 352 0991
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
7101 W Washington St+1 317 243 8988
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
7510 E 88th Pl+1 317 913 6768
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
7801 Col H Weir Cook Mem Dr+1 833 315 5897
Monday06:00 - 23:59
00:00 - 23:59
Tuesday06:00 - 23:59
00:00 - 23:59
Wednesday06:00 - 23:59
00:00 - 23:59
Thursday06:00 - 23:59
00:00 - 23:59
Friday06:00 - 23:59
00:00 - 23:59
Saturday06:00 - 23:59
00:00 - 23:59
Sunday06:00 - 23:59
00:00 - 23:59
7801 Pendleton Pike+1 317 549 9822
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
8345 Michigan Rd+1 317 872 1034
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 23:59
9405 Whitley Dr+1 317 571 7999
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 8.7
  • 8.8
  • 8.5
  • 8.6
  • 8.5
Recent reviews
10.0 Excellent2020 Oct 27
Pros: Staff was very friendly and helpful. Drop off was very fast and friendly.
2.0 Mediocre2020 Oct 26
Cons: Pick up took forever. Car had hardly any gas in it when I picked it up. When I asked if I could drop off at airport you said you’d charge me $100 drop fee. I offered to pay $50 as a compromise but you said no way. Will not ever use enterprise again.
4.0 Okay2020 Oct 20
Pros: The staff was pleasant and friendly. The pickup and drop was very easy and convenient. The car was clean.Cons: The quoted price that I received from Priceline and the price that Enterprise actually charged me was significantly different. Enterprise charged me 32% more than the quoted price. I added no additional days or options. When I spoke to Enterprise they told me it was a Priceline problem and someone would contact me. When I spoke to Priceline they told me that they would talk to Enterprise (IND) and someone would contact me.. I have yet hear back from Priceline or Enterprise.
10.0 Excellent2020 Oct 15
Pros: everything was smooth and quickCons: none
6.0 Good2020 Sep 29
Pros: Staff was friendlyCons: Not being charged Bc the facility is closed and u can’t return your vehicle.
10.0 Excellent2020 Sep 02
Pros: Staff friendly and helpfulCons: The selection of cars.
10.0 Excellent2020 Aug 12
Pros: Best staff ever!
10.0 Excellent2020 Aug 11
Pros: Quick, friendly staff.
6.0 Good2020 Jul 27
Pros: The staff was friendly. Had to track someone down when it came to drop off...told to just leave the car with the keys in the ignition. They were too understaffed to do an inspection with me there. I understand the times are tricky but....Cons: I was given a quote for $265.00 and when I picked up the car, I was told that they would just email me the charges and was told the same when I dropped the car off. I later discovered a charge for $470 on my credit card without being sent one email confirmation/declaration of the charges. I have contacted Enterprise to try to resolve this matter.
3.2 Mediocre2020 Jul 24
Pros: The vehicle was reliable and unlimited mileage was needed.Cons: When I arrived they had given all the cars away to walkins. There wasn't any cars available and I had to wait untill a vehicle came in. It wasnt cleaned and the gas tank was empty. It also made me late for my destination by an hour and a half. I had made the reservations 4 or 5 days ahead so I would have a car. Then they gave me a minivan because that's all that they had that came in.
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Rated #3
Budget
8 Excellent (118 reviews)
9 locations in Indianapolis
Budget
Locations in Indianapolis
2702 North Shadeland Avenue+1 317 375 8038
33 North Capitol Avenue+1 317 955 7579
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3905 West 96th Street+1 317 471 8041
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
4555 North Keystone Avenue+1 317 543 1356
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
4809 West 38th Street+1 317 298 4502
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 12:00
6463 East 82nd Street+1 317 913 1879
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
7515 East Washington Street+1 317 352 0342
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
7800 Col H Weir Cook Memorial+1 317 260 5820
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday08:00 - 17:00
Sunday06:00 - 23:59
8225 West Washington Street+1 317 789 8740
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 8.1
  • 8.1
  • 8
  • 8
  • 7.8
Recent reviews
10.0 Excellent2020 Sep 28
Pros: Fast service
8.0 Excellent2020 Aug 29
Pros: Drop off very easy and safe
8.4 Excellent2019 Dec 14
Cons: Too small
6.4 Good2019 Nov 12
Cons: Accept my debit card instead of making wait 30 minutes in line, all but getting the keys, and being denied because I didn't have a major credit card
6.0 Good2019 Jul 01
Cons: Attended didn't check fuel gage, which was full. He charged $15.99. It totally wrong.
5.2 Okay2019 Jun 06
Pros: Indy staff was nice, but the vehicle I reserved wasn’t available.Cons: Memphis return staff was very unfriendly.
4.4 Okay2019 Mar 16
Cons: I told them verbally that I deny all insurance coverages and when I signed it was there. I didn’t notice it till I got to my destination and reviewed the paperwork. I feel this was done purposely. They wouldn’t take these charges off. Be very careful what you are signing.
3.2 Mediocre2019 Mar 11
Pros: PickupCons: Not giving Me a rental needing maintenance
7.2 Good2019 Feb 06
Pros: Drop off at Indy is always quick and easy.Cons: More staff at the rental counter. I was the only person in line behind the people being served at the counter and it still took almost 15 minutes to get seen.
9.6 Excellent2019 Jan 24
Pros: Closeness of the car to the terminal. Agent was able to look up my speedy pass account and gave us an additional discount based on that.Cons: Needed an oil change prior to being rented. Trunk space on the Ford Fusion was limited.
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Rated #4
Hertz
7 Good (124 reviews)
2 locations in Indianapolis
Hertz
Locations in Indianapolis
1321 N Shadeland Ave+1 317 353 2173
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
7800 Col H Weir Cook Mem Dr+1 317 405 6363
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 7.3
  • 7.2
  • 6.9
  • 6.8
  • 7
Recent reviews
10.0 Excellent2020 Oct 27
Pros: All staff in Indy airport were excellent, friendly and very helpful.
4.0 Okay2020 Oct 25
Pros: Pick up was fine.Cons: my return near Loveland, Ohio was a place that afternoon was closed. Was not noted on my ticket. We had to drop off in another town, this was on a Saturday. When staff got there that next Monday they said it was returned on Monday. I called customer service (was end of September) and they have still not refunded my money. Today is Oct. 24th. The last time I talked to Customer service they said they were understaffed ! Time of a lot more calls !!!
4.0 Okay2020 Oct 18
Cons: I was NOT notified that you were taking a 200 dollar deposit when I booked with Kayak. When will I get that returned to me?
2.0 Mediocre2020 Sep 30
Pros: Nothing.Cons: Ten days in advance, I paid and reserved an SUV for noon on 9/26/2020. When I arrived at 11:55am, I was told they had no vehicles available. I was told to come back later (2 pm) and they MIGHT have a car available then. Poor customer service. I had to change my plans and wait to pick up a vehicle from another company the next day as well as pay for another rental. I was told to call the Hertz customer service line to get a refund. I called and the representative told me they had no cars available at any of their locations. I requested a refund, I was told I would be refunded and emailed within an hour of the receipt showing the refund. That never happened. I am now disputing the charges with my credit card company.
2.8 Mediocre2020 Sep 27
Cons: We reserved a car about 3 hours before we needed it (emergency situation) and when we arrived they told us there were no cars!? If there are not cars, do not allow people to make reservations thinking they have a car! We would have gone somewhere else. Awful.
4.0 Okay2020 Sep 05
Pros: I booked a car the previous night and when I showed up they said they booked my car to someone else. I understand it was it was a surge weekend but a service like this should inform the customer so they are not left stranded. Not inclined to come back.Cons: Inform the customer if you are unable to fulfill a rental agreement.
2.0 Mediocre2019 Oct 20
Cons: Scheduled a car far in advance to take my family on vacation. The store closed at 5:30, and we received a voicemail at 6 stating that the didn’t have a car. Thinking that they just didn’t have my rental car type, I started to leave for Hertz and called. Sure enough they “had no cars” when I called on my way for my reservation. They “refunded” my money but I ended up spending $150 more and had to scramble to find a car for a family vacation. What a poor way to do business. Save your time and $ and book with a different company. Very disappointing!!
8.0 Excellent2019 Sep 23
Pros: Picking up the car at the airport location was very easy. Outside of them trying to find a car for me, pretty seamlessCons: Car wasn't that clean and smelled like smok
6.0 Good2019 Aug 14
Pros: Took a long time to get picked up. Girl at the counter kept getting told my reservation of a truck was negative. Took several different call’s back and forth Drop off was excellent.Cons: Better communication between front desk and parking garage where the cars are kept.
4.8 Okay2019 Jun 11
Pros: It was a good car. That was very dependable.Cons: The car smelled horrible, the cars gas only had a quarter of a tank, it’s key fob was broken so you had to manually open and lock the car, and the man working at this location was very rude. I will not be using the Shadeland Hertz location ever again.
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Rated #5
Payless
6.1 Good (283 reviews)
1 location in Indianapolis
Payless
Locations in Indianapolis
7800 Col H Weir Cook Memorial+1 317 777 7337
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday08:00 - 17:00
Sunday06:00 - 23:59
  • 6.1
  • 6.4
  • 5.9
  • 5.7
  • 6.2
Recent reviews
4.4 Okay2020 Jul 27
Pros: Staff was great Pickup and drop off was easyCons: The car was extremely dirty. It seemed as if it was not washed or cleaned for the past couple rentals. The car was damaged in various areas. The car should be decommissioned until it gets fixed.
10.0 Excellent2020 Jun 21
Pros: Great...courteous, convenient, quality Jeep provided! Great experience!Cons: No problems!
10.0 Excellent2019 Sep 30
Pros: yes, all went great and will for sure do it againCons: nothing
4.0 Okay2019 Jul 18
Communication is keyPros: The customer service reps for the pick-up and return locations were very kind and helpful.Cons: Payless allowed me to reserve a car but didn't tell me that their shuttle wasn't working. I waited for 30 minutes before attempting to get a new car rental with Avis and noticed the sign regarding Payless customers speaking with Avis reps for car rental info. Then they didn't have the car I wanted and I had to drive a Jeep Wrangler in a storm. I will not rent from Payless again.
6.8 Good2019 Jul 11
Pros: Staff was friendly and helpfulCons: Car wash not washed or vacuumed prior to my pick up. It had bird poop on hood, windshield, and other places.
5.2 Okay2019 Apr 08
Pros: The person at the Washington Street pick up location was very nice and helpful. We also really appreciated the friendliness and helpfulness of the shuttle driver.Cons: We were traveling as a family of four with a young child, an infant, and lots of gear. They sent us to pick up the car at a location far from the airport, but when we got there, the staff couldn’t understand why we had been sent there and told us we should have gotten the car at the airport.
4.0 Okay2019 Mar 26
Pros: Pick up was a mess...got the car a little early and they charged us an entire extra day...after we called to make sure that wasnt the case before we picked it up. And. We even dropped it back off early too.
7.2 Good2019 Mar 25
Cons: Arrived at 10pm. No one at desk. Drag our luggage to garage. Guy out there says go back to Payless desk. No one there. Finally a stranger tells us Payless is a subsidiary of Avis- no one at Avis desk. Then find out it is alao A subsidiary of Dollar so they eventually helped us- took an hour !
2.0 Mediocre2019 Feb 26
Cons: The woman at the counter told me I could not rent the car because her computer told her I had a rental that was still open with Budget. I called Budet they said no I didn’t, they spoke with her but to no avail, so I was unable to rent. The entire experience was terrible.
8.0 Excellent2018 Dec 11
Decent for pricePros: Great value for the price paid. It was less to rent a car than take an Uber ! Shuttle service to the airport was quick and easyCons: Long wait time in the building to check in and out. Need more reps.
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Rated #6
Thrifty
7.9 Good (96 reviews)
1 location in Indianapolis
Thrifty
Locations in Indianapolis
7801 Col H Weir Cook Mem Dr+1 877 283 0898
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 8.2
  • 7.8
  • 7.8
  • 7.8
  • 7.9
Recent reviews
8.0 Excellent2020 Oct 20
Cons: The airport pick up was confusing
2.0 Mediocre2020 Sep 28
Cons: I reserved through you guys and got my receipt for 171.00. I was charged 1086.00
9.6 Excellent2020 Sep 20
Pros: Easy and friendlyCons: More agents on duty
10.0 Excellent2020 Sep 01
Pros: The staff, omg she was the best ever. Great customer service Thrifty keep it that wayCons: had more workers
10.0 Excellent2020 Aug 18
Pros: How friendly the employees were and how easy the check in and out process was.
5.6 Okay2020 Jul 08
Pros: The Hyundai Tucson was very clean and comfortableCons: My flight was delayed and the Thrifty rental counter closed before I arrived. No local or manager number to call. I was stranded at the airport late at night. I had to use alternate transportation that night and return to the airport to pick up the rental car the next morning. Then, Thrifty refused to modify my rental contract for the adjusted period of time. So I was stranded without a car and paid for a day I did not use. I filed a complaint but no acknowledgement or resolution.
9.6 Excellent2020 Jun 15
Pros: The staff was very nice, friendly and helpful.
2.8 Mediocre2020 May 24
Pros: NothingCons: Late with my car, rude staff, screwed me on options that i did not want.
10.0 Excellent2020 Mar 28
Pros: Everyone was friendly & clearly taking the COVID outbreak seriously... the car drove perfectly, was clean, & had more amenities than I expected!Cons: The Tulsa airport’s Rental Car Return was super confusing, since there weren’t people around... but even that didn’t deter my trip. :-)
10.0 Excellent2019 Dec 31
Cons: Easy in and easy out. Our return to the airport was a breeze.
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Rated #7
Dollar
7.8 Good (84 reviews)
1 location in Indianapolis
Dollar
Locations in Indianapolis
7801 Col H Weir Cook Mem Dr+1 866 434 2226
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 8.1
  • 8
  • 7.5
  • 7.8
  • 7.6
Recent reviews
2.0 Mediocre2020 Oct 19
Pros: NothingCons: The flight to the airport was shorter than the line to pick up the car.
8.8 Excellent2020 May 03
Cons: No one was manning the exit area to leave. Same for car return. The button on key fob for the trunk did not work.
5.2 Okay2019 Dec 01
Pros: very slow due to understaffing. Took 10-12 minutes to process each customer and there was only one sales person.Cons: Car provided was a VW. Very poor driver ergonomics for a rental car. Door lock mechanism which also served as gas door opener was damaged and missing. Could NOT refill gasoline for car. Will REFUSE to rent another VW again.
8.0 Excellent2019 Jun 24
Pros: Efficiency of car rental process.Cons: Walking a longer distance to get the car, but this was not bad either.
8.0 Excellent2019 Jan 25
Pros: Drop off was easy. Staff very friendly. Overall I had a great experience.Cons: I believe that i dropped my drivers license in the car that i was driving and have been trying to talk to someone to see if it is in the lost and found and have found that your customer service in that department is inadequate.
9.2 Excellent2018 Nov 20
Pros: Professional, knowledgeable staff.Cons: Didn’t have car I ordered. Wanted a economy car, had to take full size. I prefer a smaller car- more fun to drive and better fuel mileage
6.0 Good2018 Nov 05
Indianapolis AirportPros: The first agent we dealt with was very nice and tried to help us when we unexcptably found out about a $350 charge that would occur.Cons: The manager was rude and didn’t want to help out at all. Was like here is where it says you could get charged up to $350. kept saying it was a deposit but it was an authorization fee given by the credit card company. He didn’t want to help us at all and seemed put out when we asked about it. Then when we were leaving with the car the agent at the checkout booth lied to us about gas prices just to get us to buy gas from them. I understand meeting a quota but there was no need to lie about gas prices. She informed us that gas around this area is all over $3 and they had the lowest priced gas at $2.62. We declined saying we wouldn’t driving that much and we found gas for $2.45 less than 5 miles away where we were staying.
8.8 Excellent2018 Sep 04
Dollar - IndyPros: Great staff and clean car with fairly low miles.Cons: We had to wait about an hour for a car.
10.0 Excellent2018 Aug 21
Pros: Everything went smoothly with drop-off.
2.0 Mediocre2018 Aug 14
Pros: Nothing!!Cons: I reserved a car for my father and the total was $169 and by the time He left the airport it was $530 with all the extra fees!! He had a small car from Friday afternoon to early Monday morning. Thanks Dollar for taking advantage of my 74 year old father! We will never use Dollar again!!
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Rated #8
Airport Van
7.8 Good (30 reviews)
2 locations in Indianapolis
Airport Van
Locations in Indianapolis
2160, South Lynhurst Drive
8639 West Washington St.+1 877 826 4680
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.4
  • 8
  • 7.9
  • 7.7
  • 8.3
Recent reviews
10.0 Excellent2017 Apr 22
Pros: Great price, very nice and clean new dodge caravan, and quick/easy pickup.
6.4 Good2016 Oct 26
Pros: Price was good until I realized I had to pay extra for multiple drivers.Cons: I specificallly asked for a smoke free van and it was not. Smelled horrible
3.6 Mediocre2016 Oct 11
Pros: The price was reasonableCons: You get what you pay for. The van did not have a TV, power doors, the rear windows did not let down, and no rear back up camera. The staff was also unkind.
8.0 Excellent2016 Sep 04
Rental experiencePros: The friendly service.Cons: Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.
10.0 Excellent2016 Aug 22
Pros: Nice people, easy process. We were renting a van for a road trip and they let us our car there for a week while we took our trip in the rental. It's close to where the airport used to be, not so much to where the airport is now, but we weren't flying into town so that didn't bother us any.
10.0 Excellent2016 Jun 13
Pros: I liked the price, unlimited mileage, easy access to location near airportCons: I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.
7.2 Good2016 Jun 08
customer service lies!!Cons: The employee at pick up was told that I was denying the insurance because I bought it online when I paid for the rental. I don't know if it was a mistake or not but I had to pay more at pick up and she said that it was a deposit and that it would be returned to my account upon drop off. When I dropped off the van I was told that it was for insurance and it would not be returned. I am still trying to get my money back for that through there 1-800 number.
10.0 Excellent2016 Apr 04
GREAT servicePros: Very affordable, easy and convenient
2.0 Mediocre2016 Mar 24
BAD EXPERIENCE; Not as advertisedCons: The rental agency is NOT in the terminal. Very misleading!!! After learning this fact, I rented from another agency actually located in the terminal. HORRIBLE EXPERIENCE!
8.0 Excellent2016 Mar 23
Pros: The van was fine into that it was inexpensive and met our needs. We had a free ride to their location and back to the airport. No problems and all was as promised.
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Rated #9
National
10 Excellent (4 reviews)
1 location in Indianapolis
National
Locations in Indianapolis
7801 Col H Weir Cook Mem Dr+1 833 315 5898
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2017 Oct 31
Pros: The same
10.0 Excellent2017 Jul 30
Nice carPros: The car's condition is awesome
10.0 Excellent2015 Oct 19
Pros: Loved driving this car!
Rated #10
Avis
8.5 Excellent (28 reviews)
7 locations in Indianapolis
Avis
Locations in Indianapolis
33 North Capitol Avenue+1 317 236 1987
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3905 West 96th Street - Suite 500+1 317 872 7780
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
4555 North Keystone Avenue+1 317 541 0514
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
6463 East 82nd Street+1 317 842 7765
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
7515 East Washington Street+1 317 358 8101
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
7800 Colonel H. Weir Cook Memorial Drive+1 317 244 3307
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday08:00 - 17:00
Sunday06:00 - 23:59
8225 West Washington Street+1 317 789 8734
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 9
  • 8.7
  • 8.2
  • 8.4
  • 8.2
Recent reviews
8.0 Excellent2020 Oct 25
Cons: Was 2 yrs ago. Don't remember.
2.0 Mediocre2020 Oct 13
Cons: They cancelled 3 days before
4.4 Okay2020 Aug 22
Cons: Avis tried to sell me on almost $1K worth of car insurance despite purchasing with Allianz via Kayak. They said they didn't see I had any coverage - I had an email saying otherwise. Extremely confusing and terrifying not understanding if I was covered or not. There was also only 1 person and a giant line started forming (it was 4pm...seem like a high traffic time so felt odd), so I didn't feel like I could even take a moment to better understand what I was paying for and waiving because I was with the ONLY person available. I was also sent to the wrong space number. And I wasn't told how to open the trunk of the car, which sounds stupid, but this one was hidden under one of the backlights (??? horrible design) so I stood at the car for 20 minutes pushing random areas of the trunk like a moron trying to open it. This is the 2nd terrible experience I've had with both Avis and Kayak. Last time ever - others beware. Check out other rental dealers
8.0 Excellent2020 Mar 30
Pros: Pick up and drop off was easy.Cons: Cleanliness of car upon pick up.
8.0 Excellent2020 Jan 05
Pros: The car itself was a wonderful ride.Cons: The pick up was a nightmare and it was all over me using a debit card. The first person I spoke to refused to help me because I didn't have a Major credit card even though it stated online you can use a debit card with a return flight. Finally, after an hour a nice lady helped me and got me out the door with my car.
5.2 Okay2019 Jul 20
Pros: The car was great but they didn’t give it to me at my quoted price. I had to call customer service and am still trying to fix it.Cons: Horrible pickup experience!Waited an hour past my reso for the ONE worker to clean a car for the renter ahead of me, rent it to them, check in another group who just wanted to extend their rent, then go back to the garage &clean/vacuum the car I would be renting! Again, she was the ONLY PESON THERE!
5.2 Okay2018 May 07
Dirty van!Pros: The Indianapolis airport rental car experience is always easy. No bus, no shuttle, no hassle. It's arguably the best big airport rental car experience in the country.Cons: We rented an Avis 12-person passenger van. It was filthy and had two major dents on the outside. I was embarrassed to put my guests in this van and was told I had no alternative van to choose from. For the price ($500+) for three days, I was extremely disappointed. Avis is better than this.
10.0 Excellent2018 Apr 03
ExcellentPros: Very efficient.Cons: Nothing
5.6 Okay2018 Mar 31
Wrong vehicleCons: Reservation for a minivan turned into an SUV. The staff said that the 6 people + luggage would fit just fine. As we suspected, they did not. Our long planned one-way week-long road trip was ruined by Avis.
7.6 Good2017 Jul 05
Not available when expectedPros: When we were finally able to get the vehicle we had originally booked, it was clean, beautiful and more than we could hope for. We booked a premium SUV-Suburban and it came equipped with a dual DVD system, leather, trailer hitch, etc and was perfect for our trip with a family of 7 to Denver for a softball tournament.Cons: We were supposed to pick the vehicle up at 12. Upon arrival, they didn't have it and tried to give us a mini-van. Keep in mind, we are picking this up at an airport. He had someone drop him off, waited in line for 30 minutes and they didn't have the vehicle. later that day, they called and said they weren't sure they would get it in, and offered us a Tahoe. We needed the extra space in the back, and this isn't what we had booked. We declined, and called all other rental places to see if they happened to have a premium SUV available-there were none. Finally-they called around 4:30pm to let us know that it was available. If it weren't for this incident in getting the car, we would have said excellent. As far as the desk help-they couldn't have cared less that we were inconvenienced.
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Rated #11
Sixt
8.1 Excellent (15 reviews)
2 locations in Indianapolis
Sixt
Locations in Indianapolis
3230 E. 96th Street+1 317 688 6121
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
7800 Col H Weir Cook Mem Dr+1 317 853 3922
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 8.6
  • 8.4
  • 8
  • 7.3
  • 8.1
Recent reviews
8.0 Excellent2020 Oct 16
Cons: The drop off experience is unlike any other… No one greets you to check you back in. So that was a little weird. We weren’t sure what we were supposed to do.
3.6 Mediocre2020 Sep 12
Pros: Car was decent.Cons: Returned 12 hours late and they basically doubled the price. Paid $400 up front for a week, returned a few hours late and saw ADDITIONAL $326 penalty charged to credit card.
7.2 Good2020 Sep 08
Pros: The staff at the Indianapolis airport was very good.Cons: I needed to return my car a day early. Once I made the reservation, I couldn't change it. Kayak sent me to Sixt; Sixt sent me back to Kayak. Eventually I found out the cost to amend the reservation was almost as much a day's rental. Next time I will go directly to another rental car company.
2.0 Mediocre2019 Feb 17
Pros: Nothing i plan writing a letter to headquarters staff needs to be firedCons: New staff
9.2 Excellent2017 May 17
It's good overallPros: The car is new, clean, in good condition.Cons: The pickup and dropoff place is far from the airport. I spent extra money on uber. But the employee said they open a closer agent and offer shuttle bus to the airport.
10.0 Excellent2017 Jan 31
Pros: The vehicle was excellent and the office staff was quick, cordial and professional. They exceeded my expectations.Cons: Would have been nice to have users manuals in the vehicle but there were none. Had to figure out some unfamiliar features the hard way.
10.0 Excellent2016 Oct 28
Pros: EverythingCons: Everything
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Sunnycars
2 locations in Indianapolis
Sunnycars
Locations in Indianapolis
6100 West Raymond
7801 Colonel H. Weir Cook Memorial Drive
Recent reviews
Avr
1 location in Indianapolis
Avr
Locations in Indianapolis
Indianapolis Airport
Recent reviews
Easirent
1 location in Indianapolis
Easirent
Locations in Indianapolis
Indianapolis International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
1154 travelers who rented a car in Indianapolis gave the car agency they used an average rating of 7.6

Car rental locations in or near Indianapolis

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Top tips for renting a car in Indianapolis

  • Book your rental car in Indianapolis at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Indianapolis

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Indianapolis are Alamo (8.7, 221 reviews), Enterprise (8.5, 372 reviews), and Budget (8.0, 141 reviews).

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