Book Payless car rentals in Indianapolis

Reviews for Payless in Indianapolis

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

8

2.0

I was not able to pick up the car due to a long counter line. After waiting in line for more than an hour, I decided to leave the line due to so many still waiting in line ahead of me. Don’t rent cars if you don’t have customer service support.Reviewed 2023 Oct 12

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10.0

Excellent service. Was given a hybrid, and was not told it was a hybrid.Reviewed 2023 Oct 02

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10.0

Pros:Staff, vehicle, ease of pick up/drop offCons:Price and feesReviewed 2021 May 19

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6.0

Pros:We had to wait in a long line to pick up the car because there were only 2 people at the check out counter but other than that no problem.Reviewed 2021 Apr 05

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4.4

Pros:Staff was great Pickup and drop off was easyCons:The car was extremely dirty. It seemed as if it was not washed or cleaned for the past couple rentals. The car was damaged in various areas. The car should be decommissioned until it gets fixed.Reviewed 2020 Jul 27

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10.0

Pros:Great...courteous, convenient, quality Jeep provided! Great experience!Cons:No problems!Reviewed 2020 Jun 21

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10.0

Pros:yes, all went great and will for sure do it againCons:nothingReviewed 2019 Sep 30

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6.8

Pros:Staff was friendly and helpfulCons:Car wash not washed or vacuumed prior to my pick up. It had bird poop on hood, windshield, and other places.Reviewed 2019 Jul 11

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5.2

Pros:The person at the Washington Street pick up location was very nice and helpful. We also really appreciated the friendliness and helpfulness of the shuttle driver.Cons:We were traveling as a family of four with a young child, an infant, and lots of gear. They sent us to pick up the car at a location far from the airport, but when we got there, the staff couldn’t understand why we had been sent there and told us we should have gotten the car at the airport.Reviewed 2019 Apr 08

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4.0

Pros:Pick up was a mess...got the car a little early and they charged us an entire extra day...after we called to make sure that wasnt the case before we picked it up. And. We even dropped it back off early too.Reviewed 2019 Mar 26

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7.2

Cons:Arrived at 10pm. No one at desk. Drag our luggage to garage. Guy out there says go back to Payless desk. No one there. Finally a stranger tells us Payless is a subsidiary of Avis- no one at Avis desk. Then find out it is alao A subsidiary of Dollar so they eventually helped us- took an hour !Reviewed 2019 Mar 25

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2.0

Cons:The woman at the counter told me I could not rent the car because her computer told her I had a rental that was still open with Budget. I called Budet they said no I didn’t, they spoke with her but to no avail, so I was unable to rent. The entire experience was terrible.Reviewed 2019 Feb 26

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• What is the most popular rental car from Payless in Indianapolis?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Payless in Indianapolis.

• How many car rental locations does Payless have in Indianapolis?

  Payless has 1 rental location in Indianapolis. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes