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4.0
No communication to change reservations Was charged extra for 2nd driverReviewed 2022 Sep 05
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8.0
Pros:No staff at the counter when we arrived, a card said to use the kiosk and no kiosk to be seen. When we brought the car back there was no staff around and this was at 4:30 PM.Cons:Get anybody to be at your place of business or close down. And by the way we noticed that there was a big plug in the right rear tire. That is very dangerous in my opinion, and no spare along with no staff.Reviewed 2021 Apr 12
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2.0
Pros:Staff was friendly getting the rental and something happened to their computer. Claimed my reservation was flagged and they wouldn’t be able to rent to me for the night.Cons:I rent from sixt regularly. There was no code or reason for the reservation being flagged. The agent couldn’t explain why.Reviewed 2021 Apr 09
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6.0
Pros:No issues with staff friendlinessCons:They didn’t do the walk around the vehicle when I took it out and since I was in a hurry with lots of luggage, I forgot to do it. They just handed me the keys at the desk and pointed where the car is. But they walked around when I brought it back and claimed that a pebble off the street has chipped the paint off the hood.Reviewed 2021 Feb 10
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8.0
Pros:Our flight was changed to a later flight and SIXT was to be closed at that time. When I called ahead the agent went out of her way to set up a rental with Alamo, who would be available. She was so diligent, that I did not mind for the disruption. They earn big points for follow through in making sure we were taken care of.Cons:We would have liked to have rented from SIXT...Reviewed 2020 Nov 30
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2.8
Pros:There was no one at the desk. Walked out to the garage instead of the person helping me they sent me back inside. Moreover I didn’t get the size car I requested and the car has low tire pressure and need and oil change. Because we kept getting notifications on the dash.Reviewed 2020 Nov 01
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7.6
Cons:The drop off experience is unlike any other… No one greets you to check you back in. So that was a little weird. We weren’t sure what we were supposed to do.Reviewed 2020 Oct 16
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3.6
Pros:Car was decent.Cons:Returned 12 hours late and they basically doubled the price. Paid $400 up front for a week, returned a few hours late and saw ADDITIONAL $326 penalty charged to credit card.Reviewed 2020 Sep 12
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7.2
Pros:The staff at the Indianapolis airport was very good.Cons:I needed to return my car a day early. Once I made the reservation, I couldn't change it. Kayak sent me to Sixt; Sixt sent me back to Kayak. Eventually I found out the cost to amend the reservation was almost as much a day's rental. Next time I will go directly to another rental car company.Reviewed 2020 Sep 08
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2.0
Pros:Nothing i plan writing a letter to headquarters staff needs to be firedCons:New staffReviewed 2019 Feb 17
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9.2
It's good overallPros:The car is new, clean, in good condition.Cons:The pickup and dropoff place is far from the airport. I spent extra money on uber. But the employee said they open a closer agent and offer shuttle bus to the airport.Reviewed 2017 May 17
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10.0
Pros:The vehicle was excellent and the office staff was quick, cordial and professional. They exceeded my expectations.Cons:Would have been nice to have users manuals in the vehicle but there were none. Had to figure out some unfamiliar features the hard way.Reviewed 2017 Jan 31
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