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10.0
Very easy check in and out, gave me a nice clean car, it's all goodReviewed 2022 Jul 07
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2.0
They were an hour and 30 minutes late on having car ready which it me behind on my schedule. Instead of driving till midnight I was driving till 1:30am on my first planned leg of my trip.Reviewed 2022 Jul 03
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8.0
Budget had a car for me when I arrived to pick it up, and I was nervous that they wouldn't given the issues that many rental car companies are having these days. However, it wasn't the car type that I had opted for. Also - I had requested a 12:00pm pick-up of the car on a Sunday. What I didn't know is that the Budget office that I rented from closes at 12:00 on Sundays. There should have been a warning to me that the office would be closed if I arrived when I said I was going to arrive.Reviewed 2022 Jun 28
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10.0
Amazing customer service 😍Reviewed 2022 May 02
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10.0
Pickup and drop off were easy and fast. Car was spotless, with no odor or perfume smell.Reviewed 2022 Apr 28
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4.0
They didn’t show us our car so we took the wrong car by mistake. No one helped us move our luggage to the correct car.Reviewed 2022 Apr 18
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2.0
Address isn't where you go for pickup, employee wouldn't speak up over the airport noise, took 20 minutes to say my reservation wasn't there, then say he could get me something cheaper, then say oops he misread my pickup day and he had to use my original reservation. What Priceline said would be $140s magically turned into $370s. I agreed to pay for gas in the tank and what he told me was a $30 insurance policy, which does NOT explain the difference. Next was waiting in a freezing, damp parking garage with no place to sit while it took another >20 minutes of them giving me the runaround saying the car was on its way when it wasn't, then eventually giving me a car that wasn't what I reserved. I will NEVER in my life use Budget again. They're thieves and the whole process was a nightmare.Reviewed 2022 Apr 14
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2.0
The Kayak app let me make a reservation but when I got to the Budget counter at the IND airport, they told us that they couldn’t honor reservations made within the past 24 hrs because they didn’t have enough cars (big storm, tons of flight cancellations). So we paid $400 to Uber 4 hours home. :(Reviewed 2022 Apr 03
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2.0
I was told that they could not found my reservation and that all one way rental car was cancelledReviewed 2022 Apr 03
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2.0
The location was closed and they directed us to another location. The other location did not have any cars. Why would they let you book for cars when they don’t have inventory.. it’s greed!Reviewed 2022 Apr 03
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8.0
Would like a better car for the money.Reviewed 2022 Jan 03
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2.0
Rental car not availableReviewed 2022 Jan 01
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