Guest reviews
Overall rating
8.0
Excellent
Based on 141 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.0
Value for money
7.8
Skip to main content
More
Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
28
14
7
3
10
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
-
10.0
Pros: Fast service
review from
-
8.0
Pros: Drop off very easy and safe
review from
-
8.4
Cons: Too small
review from
-
6.4
Cons: Accept my debit card instead of making wait 30 minutes in line, all but getting the keys, and being denied because I didn't have a major credit card
review from
-
6.0
Cons: Attended didn't check fuel gage, which was full. He charged $15.99. It totally wrong.
review from
-
5.2
Pros: Indy staff was nice, but the vehicle I reserved wasn’t available.
Cons: Memphis return staff was very unfriendly.
review from
-
4.4
Cons: I told them verbally that I deny all insurance coverages and when I signed it was there. I didn’t notice it till I got to my destination and reviewed the paperwork. I feel this was done purposely. They wouldn’t take these charges off. Be very careful what you are signing.
review from
-
3.2
Pros: Pickup
Cons: Not giving Me a rental needing maintenance
review from
-
7.2
Pros: Drop off at Indy is always quick and easy.
Cons: More staff at the rental counter. I was the only person in line behind the people being served at the counter and it still took almost 15 minutes to get seen.
review from
-
9.6
Pros: Closeness of the car to the terminal. Agent was able to look up my speedy pass account and gave us an additional discount based on that.
Cons: Needed an oil change prior to being rented. Trunk space on the Ford Fusion was limited.
review from
-
10.0
Pros: Easy of drop off
review from
-
2.0
They didn't have any cars
Cons: When I arrived at the counter, they told me they overbooked and didn't have a car for me. No other options. Just said sorry, we don't have a car.
review from
Other suppliers in Indianapolis scored
- 8.7/10 Alamo car rentals in Indianapolis
- 8.6/10 Avis car rentals in Indianapolis
- 7.7/10 Dollar car rentals in Indianapolis
- 8.5/10 Enterprise car rentals in Indianapolis
- 7.1/10 Hertz car rentals in Indianapolis
- 7.8/10 Thrifty car rentals in Indianapolis
- 7.6/10 Sixt car rentals in Indianapolis
- 6.0/10 Payless car rentals in Indianapolis
- 8.0/10 Airport Van car rentals in Indianapolis
Where can I find Budget car rentals in Indianapolis?
FAQs about renting a car from Budget in Indianapolis
How many car rental locations does Budget have in Indianapolis?
Does Budget have a car rental location at the airport: Indianapolis airport (IND)?
Does Budget offer shuttle or airport pick-up services from Indianapolis airport (IND)?
Cars
Car rentals in the United States
Car rentals in Indiana
Car rentals in Indianapolis
Indianapolis Budget car rentals