Pros: Fast service
Pros: Drop off very easy and safe
Cons: Too small
Cons: Accept my debit card instead of making wait 30 minutes in line, all but getting the keys, and being denied because I didn't have a major credit card
Cons: Attended didn't check fuel gage, which was full. He charged $15.99. It totally wrong.
Pros: Indy staff was nice, but the vehicle I reserved wasn’t available.
Cons: Memphis return staff was very unfriendly.
Cons: I told them verbally that I deny all insurance coverages and when I signed it was there. I didn’t notice it till I got to my destination and reviewed the paperwork. I feel this was done purposely. They wouldn’t take these charges off. Be very careful what you are signing.
Cons: Not giving Me a rental needing maintenance
Pros: Drop off at Indy is always quick and easy.
Cons: More staff at the rental counter. I was the only person in line behind the people being served at the counter and it still took almost 15 minutes to get seen.
Pros: Closeness of the car to the terminal. Agent was able to look up my speedy pass account and gave us an additional discount based on that.
Cons: Needed an oil change prior to being rented. Trunk space on the Ford Fusion was limited.
Pros: Easy of drop off
They didn't have any cars
Cons: When I arrived at the counter, they told me they overbooked and didn't have a car for me. No other options. Just said sorry, we don't have a car.
Budget has 9 rental locations in Indianapolis. Take a look at our Budget rental location map to find the best rental cars near you.