Car rental at Fort Wayne Airport

Car rental at Fort Wayne Airport

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Fort Wayne, IN, United States - Fort Wayne
26 May — 2 Jun
Same drop-off
Fort Wayne, IN, United States - Fort Wayne
Thu 26.05
Noon
Thu 02.06
Noon
Driver's age:

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Fort Wayne Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.4 Excellent (37 reviews)
1 location in Fort Wayne Airport
Alamo
Locations in Fort Wayne Airport
  • 8.7
  • 8.2
  • 8.3
  • 8.3
  • 7.9
Recent reviews
8.0 Excellent2021 Jan 05
The staff was nice, and the process of picking up and dropping off was super-fast and easy.I got a hot deal car, so my expectations were extremely low, and still the car did not live up. I got an ugly blue Chevy Spark. The car was TINY, both front to back and side to side - I've been in go-carts with more room. I'm not even 6' tall, and I barely fit. My brother and I literally couldn't fit in this car together at the same time. This was bad enough, but what I paid per day was nearly twice what I've paid for a Mercedes or BMW in the past. Sadly this was still the best experience I've had renting a car in Ft. Wayne. Somehow compacts have moved up to midsized status (e.g. Rav4), and prices have still gone up. This whole mess has made me less likely to rent a car, less likely to fly, less likely to travel as a whole.
7.6 Good2020 Nov 14
Staff was great. Had to extend for 24 hours very easily done. Very accommodatingWe wanted a Tahoe. Replacement car was a Nissan. Hated everything about the car. Not a equal replacement size, comfort or drive ability wise at all
7.6 Good2020 Jun 02
When we picked up the car it was only half full of gas. We also we're not able to rent car seats for our twin two year olds. The counter person was pleasant but less than helpful. When we returned the car the counter person was awesome. I wish car seat rental options were available when reserving the vehicle.
10.0 Excellent2019 Jul 26
Staff was wonderful
5.2 Okay2019 Apr 10
I reserved a mini van 3 months ago and when I went to pick it up they didn’t have any. They gave me an explorer. That’s not what I needed. I needed a mini van. We had to change our whole vacation and it was terrible!
10.0 Excellent2018 Dec 03
Polite, prompt, clean, less expensive. Very nice.
7.6 Good2018 Oct 08
easy pick up and drop off, friendly and helpful staff.Old car, a bit musty and dirty.
8.0 Excellent2018 Jul 02
Vehicle not availableI reserved a month in advance hoping to get the caravan reserved. They upgraded me to a pickup ( since I had a large item to transport) with a dis pint for not having available what I needed. They were very sincere about helping me get what I needed to replace the caravanThe vehicle I reserved not being available when I had requested it a month in advance.
2.0 Mediocre2018 May 29
Wrong rentalThe car was greatFound out upon my return that the car assigned to my car rental agreement was switched with another person who had my same last name, and I had his. This placed several holds on my credit card for entire payments for a more expensive car than mine.
2.0 Mediocre2017 Nov 28
Bad dealGood price onlineIt said unlimited miles on line. But they had a limit of 750 miles for a week rental. I canceled the rental.
Rated #2
Dollar
7.2 Good (43 reviews)
1 location in Fort Wayne Airport
Dollar
Locations in Fort Wayne Airport
  • 7.4
  • 7
  • 7
  • 7.3
  • 7.2
Recent reviews
2.0 Mediocre2019 Jun 19
I made my reservation, received my confirmation. I go to pick up the car, stand in line for 30 minutes, only to be told they don't have any cars! The rep very nonchalantly advised she doesn't know why reservations are still being allowed to be made when there are no cars and there won't be any.
3.6 Mediocre2019 Mar 07
I was told i would be getting a SUV of the size approximate to Grand Cherokee. I recieved a small SUV ( equinox) that was NOT awd or 4x4 which is what i was needing ( trip north.) When i arrived they didnt have that vehicle ready and i had to wait over an hour to get my vehicle, making me late.
6.8 Good2018 Aug 21
Room for improvementThe Honda Civic drove good; had good gas mileage , and overall, performed as expectedThe driver and passenger seats were hard as a rock ( I understand that the rental company can’t do much about hard seats ). The airport representative had the personality of a dead fish
2.0 Mediocre2018 Jul 25
we didn't get the car, they accepted our Visa/debit card for the reservation, however, after driving 35 miles out of our way to the airport to pickup in our motor home & showing multiple ID, including Cash, they don't accept cash nor debit card ! We have credit card, forgot to bring new one in wallet, we had the expired one. This is not stated on their website anywhere, since when is cash or Debit/ Visa not good? It isn't like they cannot obtain $ instantly, nor bill for more. Very frustrating. will never rent from them again !
10.0 Excellent2018 Jun 02
Mostly everythingOnly the self service didn’t work properly
4.0 Okay2017 Dec 31
No wiper fluid, smelled like smokeComfy interiorI was stuck driving through a winter snowstorm with absolutely no windshield wiper fluid. This was very dangerous
10.0 Excellent2017 Dec 22
Warm reception in cold climateThe entire experience was great. From the driver to getting my car. Then returning the car was very easy and your staff was fantastic! Will definitely rent from you again.
10.0 Excellent2017 Dec 10
great car
4.0 Okay2017 Oct 27
The car was only a short walk from rental desk.The inside of car was dirty and smelled like cigarette smoke. The inside windows hadn't been cleaned in sometime. Lack of of attention to details. The rental clerk seemed somewhat aloof and it appeared he would have been more comfortable working in a position of not having to deal with the public.
8.4 Excellent2017 Oct 27
I do not like carrying two keys ! They are even held together with a wire cable. Way to big, bulky.
Rated #3
National
10 Excellent (1 review)
1 location in Fort Wayne Airport
National
Locations in Fort Wayne Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2021 Sep 03
Lovely people at the desk. Easy process.
Rated #4
Enterprise
8.5 Excellent (24 reviews)
1 location in Fort Wayne Airport
Enterprise
Locations in Fort Wayne Airport
  • 8.5
  • 8.3
  • 8.4
  • 8.5
  • 8.7
Recent reviews
10.0 Excellent2017 May 01
I liked that the Nissan Sentra had electronic seats so that they could be adjusted since I am petite. Staff was very nice and accommodating.I originally scheduled to get a pick-up truck (NEW Nissan Titan) which they had however, it only had manual adjusting seats so I could not adjust it for my size; could not see over the dash! The truck did not have a bed liner which should be standard on the vehicle.
10.0 Excellent2017 Apr 04
I rented the car for my son's return home. (I moved to Alabama) My son stated that everything worked out just great, with no hassles.nothing
10.0 Excellent2017 Feb 22
Easy pick up right across the street from the airport. No shuttles.
4.8 Okay2017 Jan 23
Awful smoke smell!Good value for a last minute rental due to flight complications.Car smelled very strongly of smoke and I had to ride an hour with the windows down just to make it tolerable. It was evident they'd tried to mask over the smell with air freshener, but it didn't help.
8.0 Excellent2017 Jan 06
Manager was helpful, others can use some trainingCar was clean and nice. Drove well and met our need abundantly. During our trip it became clear that a different drop off point of about 7 miles (in an already one way trip) would make a huge difference, saving us much time and expense and managers at both ends were willing to work with us.An employee at the originating store couldn't have been more uninterested in helping with our situation, totally apathetic. It sounded like she was maybe even doing her nails as she spoke to us, meanwhile we are driving on an interstate towards our destinations on unfamiliar roads, at night, after 10 hours of driving that day. Thankfully her supervisor, Andrew came to our aid from her lack of concern.
6.0 Good2017 Jan 04
Charged a lot more than the reservation quoted.
10.0 Excellent2017 Jan 02
Easy pick up and drop offReally liked the Nissan Moreno and the price of paying for gas through enterprise
10.0 Excellent2016 Dec 26
Loved the price. Loved the car. Great trip. My only complaint would be. The girl that took care of me could have been friendlyer.
10.0 Excellent2016 Dec 04
Pick up was both fast and friendly
8.0 Excellent2016 Oct 05
The people were quite friendly and eager to please. They had some technical issues with computer not printing out an invoice, but another representative jumped in to get my transaction finalized. He called me by name and thanked me for my patience. Good customer service.I had to tell them the mileage and showed them a picture of the gas tank being filled up. I don't normally fly anywhere (hence the rental car) but returned it at the airport. Finding where to turn it in was a little unclear and I had to stand in line with people renting out a car. Should have just been able to drop off and go without waiting.
Rated #5
Hertz
8 Excellent (15 reviews)
1 location in Fort Wayne Airport
Hertz
Locations in Fort Wayne Airport
  • 7.8
  • 8
  • 8
  • 8.1
  • 8
Recent reviews
2.0 Mediocre2019 Dec 09
I was told at the fort wayne airport if i got gas thru them the charge of $30 would be pro rated in South bend based on what i used Well SB they said no no no we dont take off $ amount based on usage when all i used was a 1/4 tank so what the original fee was $68 turned out to be $122.72 also the drop off in SB was a nightmare to just to find it and parking lot dark and i had to find someone in lot to help me. finally found a guy n then he was of very little help
9.6 Excellent2018 May 30
Good for a trip with MomNew car. Comfortable ride.Long walk to desk from parking my old car in long term parking.
7.2 Good2017 Aug 02
Okay, expensiveI liked the vehicle.When I tried to add a driver, they required the other driver to have a credit card. Not sure why, the other car rental places I have rented from just required a valid drivers license.
10.0 Excellent2017 May 27
Loved itService was great and picking up and doing of the car was a smooth experience. The car was clean and exactly what I needed for my trip. I would certainly rent a car from Hertz again.
2.0 Mediocre2017 May 08
COMPLETE FAILUREI arrived to retrieve my rental. I gave the customer service rep my reservation and a copy of my insurance cards. I was then told he needed a $200 deposit on the car. I offered the very same card I purchased the rental with. He would not accept it. I told him I could give him $200 cash if that was better. He wouldn't accept that either. I brought my mother's card in, who was sitting in her car, and he wouldn't accept that either. As I should have been leaving town, I was trying to find another rental on a Friday morning for the weekend. Kayak had no problem taking the money from my account immediately. Hertz had no problem taking the money from Kayak. HOWEVER, NO ONE wanted to help me get the rental I already paid for, refund my money, or pick up the phone. I am 40 years old with a clean driving record, current insurance, and the required $200, there is no reason I shouldn't have been able to get the rental. I got to my destination with 10 minutes to spare as opposed to the hour and a half I had planned. This whole situation was poorly handled and customer service is a loss on both these companies.
9.2 Excellent2017 Apr 16
Lisa did an awesome job at FWA with the pickup. She didn't harass us about insurance like most do.
9.6 Excellent2017 Mar 31
My plane was very late in coming and the attendant was there, even at 11pm.The car had tape marks to all doors. The attendant was called the next morning and noted those defects.
Rated #6
Budget
7.3 Good (18 reviews)
1 location in Fort Wayne Airport
Budget
Locations in Fort Wayne Airport
  • 7.5
  • 7.2
  • 7.4
  • 7.4
  • 6.9
Recent reviews
10.0 Excellent2022 Apr 05
Excellent staff at the desk
7.9 Good2021 Oct 10
The Fort Wayne IN airport needs designated signs where you can and cannot park during construction when picking up your rental car. The officer there, Scott Adam, was very rude to us. The staff at the car rental place were efficient and did a good job. Otherwise, a good experience.
1.9 Horrible2021 Sep 20
I wasnt able to rent and they still charged my card.
10.0 Excellent2021 Aug 16
The car performed beautifully. Simply no complaints.
10.0 Excellent2021 Jul 18
We had a reservation. Car was ready when we arrived and the return was a very easy procedure. They had cars to rent when everyone else in a 20 mile radius of the airport were out of inventory. Would definitely use again.
2.0 Mediocre2021 May 11
NothingDespite my confirmed reservation, the Budget counter was CLOSED upon my arrival. I could not get my car. Neighboring agency counter said, "they keep odd hours". Will never use them again, anywhere.
2.0 Mediocre2021 Feb 13
Budget was closed and the next day when I spoke with somebody was told that there was nothing that can be done call the 800 number terrible customer service
10.0 Excellent2019 Nov 11
Super friendly staff. Gave me an option to get a challenger RT instead of a Hyundai.
4.0 Okay2019 Sep 07
Convenient locations for pickup and dropoff.Less trying to sell an upgrade. Accurate and/or full fuel at pickup. Cleanliness of windows. Wait time at dropoff.
6.8 Good2017 Aug 01
Easy to get in and out ofThe price I was told was 50 for the car and when I turned the car in it was 160. Thats a huge price difference!
Rated #7
Avis
7.2 Good (12 reviews)
1 location in Fort Wayne Airport
Avis
Locations in Fort Wayne Airport
  • 7
  • 7.3
  • 6.8
  • 7.3
  • 7
Recent reviews
10.0 Excellent2021 Sep 06
I would rent from u ppl the nxt time easy drop off easy pick up very good deal
2.0 Mediocre2019 Jun 10
Late, bad info, incorrect prices
10.0 Excellent2017 Apr 23
Great everything!It was great! Great service, great car!
5.6 Okay2016 Jun 20
Car smelled like cigaretteThe car, the pickup, the drop off, people at counter niceThe car was dirty, and smelled like cigarettes
Rated #8
Thrifty
6.8 Good (13 reviews)
1 location in Fort Wayne Airport
Thrifty
Locations in Fort Wayne Airport
  • 7.2
  • 6.9
  • 6.7
  • 6.6
  • 6.7
Recent reviews
8.8 Excellent2020 Jan 28
Quick and easy pickup and drop off.Windshield washer fluid was low and ran out. They discounted for my inconvenience.
6.8 Good2020 Jan 28
Reserved the rental months a head of time saving me quite a bit of money.The charge that was put on hold on my account was an astronomical price compared to what I paid for the entire rental. I'm talking they put a hold on almost 4 times the amount of the entire rental.
3.6 Mediocre2019 Dec 20
Rent a medium class car, and receive a compact car very frustrating
8.0 Excellent2018 Sep 17
Was great for our need
10.0 Excellent2018 Jan 30
Bang for your buck without waisting your time!The transaction was quick and easy with no hassle.No complaints.
2.0 Mediocre2017 Apr 10
TerribleI have rented a car with my bank credit/debit card for the last 3 years...Unbeknownst to me they now require a major credit card which I didn't find out until I was at the counter. If this was disclosed prior I could have made other arrangements. Instead I was totally left on the day we were leaving without a car. I will never use Thrifty
6.0 Good2016 Apr 25
Ehh..InexpensiveVehicle had stains on seats. Marked up on the bumper. Very uncomfortable seats. Plus it was a junk kia.
10.0 Excellent2015 Oct 27
Great priceCar was comfortable, clean and got good gas mileage. Love the ease of renting out of Fort Wayne.Nothing
American Rent-A-Car
1 location in Fort Wayne Airport
American Rent-A-Car
Locations in Fort Wayne Airport
Recent reviews
Easirent
1 location in Fort Wayne Airport
Easirent
Locations in Fort Wayne Airport
Recent reviews
Sunnycars
1 location in Fort Wayne Airport
Sunnycars
Locations in Fort Wayne Airport
Recent reviews
163 travelers who rented a car in Fort Wayne Airport gave the car agency they used an average rating of 7.7

Car rental locations at Fort Wayne Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Fort Wayne Airport

  • Book your rental car at Fort Wayne Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Fort Wayne Airport