Recent reviews
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10.0
Pros: I liked that the Nissan Sentra had electronic seats so that they could be adjusted since I am petite. Staff was very nice and accommodating.
Cons: I originally scheduled to get a pick-up truck (NEW Nissan Titan) which they had however, it only had manual adjusting seats so I could not adjust it for my size; could not see over the dash! The truck did not have a bed liner which should be standard on the vehicle.
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10.0
Pros: I rented the car for my son's return home. (I moved to Alabama) My son stated that everything worked out just great, with no hassles.
Cons: nothing
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10.0
Pros: Easy pick up right across the street from the airport. No shuttles.
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4.8
Awful smoke smell!
Pros: Good value for a last minute rental due to flight complications.
Cons: Car smelled very strongly of smoke and I had to ride an hour with the windows down just to make it tolerable. It was evident they'd tried to mask over the smell with air freshener, but it didn't help.
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8.0
Manager was helpful, others can use some training
Pros: Car was clean and nice. Drove well and met our need abundantly. During our trip it became clear that a different drop off point of about 7 miles (in an already one way trip) would make a huge difference, saving us much time and expense and managers at both ends were willing to work with us.
Cons: An employee at the originating store couldn't have been more uninterested in helping with our situation, totally apathetic. It sounded like she was maybe even doing her nails as she spoke to us, meanwhile we are driving on an interstate towards our destinations on unfamiliar roads, at night, after 10 hours of driving that day. Thankfully her supervisor, Andrew came to our aid from her lack of concern.
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6.0
Cons: Charged a lot more than the reservation quoted.
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10.0
Easy pick up and drop off
Pros: Really liked the Nissan Moreno and the price of paying for gas through enterprise
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10.0
Pros: Loved the price. Loved the car. Great trip. My only complaint would be. The girl that took care of me could have been friendlyer.
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10.0
Pros: Pick up was both fast and friendly
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8.0
Pros: The people were quite friendly and eager to please. They had some technical issues with computer not printing out an invoice, but another representative jumped in to get my transaction finalized. He called me by name and thanked me for my patience. Good customer service.
Cons: I had to tell them the mileage and showed them a picture of the gas tank being filled up. I don't normally fly anywhere (hence the rental car) but returned it at the airport. Finding where to turn it in was a little unclear and I had to stand in line with people renting out a car. Should have just been able to drop off and go without waiting.
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4.8
Drop off is a huge pain/employees are deadbeats.
Pros: basically, you drop off your car and have to haul all your stuff to the baggage claim.
Cons: there was an employee WATCHING me struggle under the weight of far too many bags and he didn't lift a finger. also, there was a luggage cart, but the employees were just being lazy lounging inside. i was the only customer and they couldn't be bothered to help? shameful.
review from
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10.0
Pros: I liked that the Nissan Sentra had electronic seats so that they could be adjusted since I am petite. Staff was very nice and accommodating.
Cons: I originally scheduled to get a pick-up truck (NEW Nissan Titan) which they had however, it only had manual adjusting seats so I could not adjust it for my size; could not see over the dash! The truck did not have a bed liner which should be standard on the vehicle.
review from
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10.0
Pros: I rented the car for my son's return home. (I moved to Alabama) My son stated that everything worked out just great, with no hassles.
Cons: nothing
review from
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10.0
Pros: Easy pick up right across the street from the airport. No shuttles.
review from
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10.0
Easy pick up and drop off
Pros: Really liked the Nissan Moreno and the price of paying for gas through enterprise
review from
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10.0
Pros: Loved the price. Loved the car. Great trip. My only complaint would be. The girl that took care of me could have been friendlyer.
review from
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10.0
Pros: Pick up was both fast and friendly
review from
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8.0
Manager was helpful, others can use some training
Pros: Car was clean and nice. Drove well and met our need abundantly. During our trip it became clear that a different drop off point of about 7 miles (in an already one way trip) would make a huge difference, saving us much time and expense and managers at both ends were willing to work with us.
Cons: An employee at the originating store couldn't have been more uninterested in helping with our situation, totally apathetic. It sounded like she was maybe even doing her nails as she spoke to us, meanwhile we are driving on an interstate towards our destinations on unfamiliar roads, at night, after 10 hours of driving that day. Thankfully her supervisor, Andrew came to our aid from her lack of concern.
review from
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8.0
Pros: The people were quite friendly and eager to please. They had some technical issues with computer not printing out an invoice, but another representative jumped in to get my transaction finalized. He called me by name and thanked me for my patience. Good customer service.
Cons: I had to tell them the mileage and showed them a picture of the gas tank being filled up. I don't normally fly anywhere (hence the rental car) but returned it at the airport. Finding where to turn it in was a little unclear and I had to stand in line with people renting out a car. Should have just been able to drop off and go without waiting.
review from
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4.8
Awful smoke smell!
Pros: Good value for a last minute rental due to flight complications.
Cons: Car smelled very strongly of smoke and I had to ride an hour with the windows down just to make it tolerable. It was evident they'd tried to mask over the smell with air freshener, but it didn't help.
review from
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6.0
Cons: Charged a lot more than the reservation quoted.
review from
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4.8
Drop off is a huge pain/employees are deadbeats.
Pros: basically, you drop off your car and have to haul all your stuff to the baggage claim.
Cons: there was an employee WATCHING me struggle under the weight of far too many bags and he didn't lift a finger. also, there was a luggage cart, but the employees were just being lazy lounging inside. i was the only customer and they couldn't be bothered to help? shameful.
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