Book Hertz car rentals in Indianapolis

Reviews for Hertz in Indianapolis

Recent reviews

Traveler rating

Excellent

31

Good

12

Okay

17

Mediocre

23

Poor

5

Find reviews that mention:

pick up the carcustomer service

car was cleanlocation was closed

car availablegreat experience

rented a carcredit card

pick up and dropcar was dirty

friendly staffnever rent

wrong location

2.0

Y'all need to put on your website that a Chime Credit builder card isn't accepted so I didn't have to waste all that time.Reviewed 2022 Aug 02

review from

10.0

It was a small office away from the airport and the folks there provided fast, friendly assistance.Reviewed 2022 Jun 08

review from

6.0

When I called for pick-up (offered on the website) the location didn't seem to have any kind of system in place for it. I was picked up by the employee that I spoke to on the phone in the rental car I was to take. I wasn't offered the option to not purchase additional insurance and the price turned out to be higher than I was offered on KAYAK. Upon return, the car wasn't checked and I had forgotten to fill up the tank again. So for a quarter of a tank I was charged $75 without any kind of notice or confirmation. I won't be using this location again.Reviewed 2022 Apr 09

review from

10.0

Very good experience beginning to drop-off.Reviewed 2022 Apr 05

review from

2.0

I was not allowed to even rent the car! Even though it was perfectly fine to use my debt card to rent a car from Hertz a week earlier to drive to the airport, renting a car to drive from the airport back home was not allowed. I set up this rental about a month earlier and at no time did they tell me that I would need a credit card to obtain the car at the airport. I was stuck in Indianapolis overnight. Could not find an available car at with any other car rental companies, BUT WAS ABLE TO RENT A UHAUL TRUCK AND THAT IS HOW I WAS ABLE TO GET HOME THE FOLLOWING DAY!Reviewed 2022 Mar 24

review from

10.0

All great! Corey and Barbra were great helpReviewed 2022 Mar 05

review from

10.0

The Danville team accommodated my needs, even though it was busy and there was a high demand on their time. They made the process easy.Reviewed 2022 Jan 06

review from

10.0

Picking up the vehicle went smoothly, and the price was very competitive compared to other options. Our only point of friction is that a witch must have cursed us to always get Jeep Gladiators when we rent cars without specifying a model. We drove around in a big goofy Tonka Truck for the whole holiday, for a second time, to the amusement of all our friends we saw. Who even rents Jeep Gladiators on purpose? We don't know, but when it's an accident, it's always us.Reviewed 2022 Jan 03

review from

6.0

I rented because it was $165.00. After turning back in, I was charged another $200.00 and $53.00. The total was $165.00, so why the extra charges? Kayak is nothing but a big rip off company.Reviewed 2021 Nov 23

review from

8.0

I recommend downloading the Hertz app for mobile check-in. We found the travel to be heavy and lines longer than normal. The app allows the mobile check-in and bypass the lines. The employees were helpful and quick.Reviewed 2021 Nov 08

review from

10.0

The customer service was incredible. Friendly counter assistance. And the exit clerk helped me switch car as I took wrong one from space. Great job!!Reviewed 2021 Oct 30

review from

7.9

Staff were friendly. My car had a minor issue.Reviewed 2021 Oct 05

review from

More

• 7.1 /10Enterprise Car Rentals at Indianapolis
• 5.5 /10Avis Car Rentals at Indianapolis
• 5.2 /10Sixt Car Rentals at Indianapolis
• 5.9 /10Payless Car Rentals at Indianapolis
• 6.0 /10Budget Car Rentals at Indianapolis
• 6.0 /10Dollar Car Rentals at Indianapolis
• 5.8 /10Thrifty Car Rentals at Indianapolis
• 8.1 /10Alamo Car Rentals at Indianapolis

• What is the most popular rental car from Hertz in Indianapolis?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Indianapolis.

• How many car rental locations does Hertz have in Indianapolis?

  Hertz has 2 rental locations in Indianapolis. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes