Book Enterprise Rent-A-Car car rentals in Indianapolis

Reviews for Enterprise Rent-A-Car in Indianapolis

Recent reviews

Traveler rating

Wonderful

16

Very good

2

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

7

Find reviews that mention:

car availablepick up and drop

car was greatcustomer service

get the cargreat customer

staff was very helpfulgreat service

10.0

It was so easy, not a lot of paperwork, just all around good, really nice staff, couldn't get any better, thank you!Reviewed 2023 Jun 06

review from

4.0

Car was not full. Had to get gas on my way out.Reviewed 2023 Mar 29

review from

10.0

The process was seamless, the car was clean and drove great, and the return took less than 5 minutes. All for a great price. This is not my first excellent experience with Enterprise. They will be my go-to rental company from now on.Reviewed 2023 Feb 21

review from

8.0

N/AReviewed 2022 Oct 15

review from

10.0

Employees at the Indianapolis went above and beyond to ensure my needs were met when the car I had rented was delayed. A nice upgrade was their offer along with a free half-tank of gas. After the first leg of my trip, a low tire pressure indicator light came on around 10pm, clearly too late to do anything about it. By morning when I drove to the nearest Enterprise, it was down to 15. Once again, a nice upgrade. From there on out, it was smooth sailing. Thanks, Enterprise.Reviewed 2022 Oct 07

review from

10.0

Staff were are fantastic. Great customer service experience.Reviewed 2022 Oct 03

review from

10.0

Great service from the Castleton Enterprise team!Reviewed 2022 Sep 28

review from

2.0

Arrived to see a sign on their door stating that the parking lot was going to be blacktopped that afternoon and customers wouldn't be able to leave our personal vehicles on the property. Confirmed this with the clerk inside, who shrugged at me when I asked where I was supposed to leave my car. "Sorry, but you won't be able to park it here". No provisions or alternate arrangements made, just "figure it out". Maybe I could have done that if I'd been called prior to arrival to let me know about the parking situation, but they didn't bother to do that. It's like they didn't even think it would be an issue. This isn't an airport location, so surely some percentage of their customers arrive in personal vehicles that they need to park. I ended having to cancel the reservation and take my own car on the trip; the very thing I was hoping to avoid by renting, as it has no AC or cruise control. Very poor service, and I won't be making another reservation here.Reviewed 2022 Sep 20

review from

2.0

When I showed up they had no cars available and tried to send me 40 minutes away to get a car. When I tried to go to a more convenient location they said it would cost $150 extra.Reviewed 2022 Sep 09

review from

10.0

My son had 2 huge bags for school plus a few more smaller bags. The manager in garage offered us a suv that would fit everything. Very nice !!! Our smaller car would not have been able to move furniture either! Thank you!Reviewed 2022 Aug 22

review from

10.0

They treated me well, they were kind and courteous and very knowledgeableReviewed 2022 Jul 27

review from

4.0

Everything was overall very good. Make sure you turn in the car at the correct time and ensure you’re booking details are accurate.Reviewed 2022 Jul 17

review from

More

• 5.7 /10Avis Car Rentals at Indianapolis
• 5.0 /10Sixt Car Rentals at Indianapolis
• 5.5 /10Payless Car Rentals at Indianapolis
• 5.8 /10Budget Car Rentals at Indianapolis
• 6.9 /10Dollar Car Rentals at Indianapolis
• 4.9 /10Hertz Car Rentals at Indianapolis
• 6.3 /10Thrifty Car Rentals at Indianapolis
• 8.4 /10Alamo Car Rentals at Indianapolis

• What is the most popular rental car from Enterprise Rent-A-Car in Indianapolis?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Indianapolis.

• How many car rental locations does Enterprise Rent-A-Car have in Indianapolis?

  Enterprise Rent-A-Car has 18 rental locations in Indianapolis. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes