10.0
Easy to find counter. Finances and insurance reviewed quickly. No wait for pick up. Kind of car I needed ready to go.Reviewed 2023 Nov 08
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6.0
Pros:Drop off was easyCons:Did not have car requested. Daily charge was more than reservation.Reviewed 2021 May 21
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10.0
Pros:We were able to upgrade for the same price.Cons:NAReviewed 2021 May 11
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2.0
Cons:Car was dirty, smoked in 3/4 tank of gas and the smart screen kept shutting off randomly (Nissan Armada)Reviewed 2021 Mar 15
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8.0
Pros:The pick-up area was severely understaffed, but the guys who were there were extra courteous and worked hard to help me quickly.Cons:It seemed the guy at the front desk didn't know what kind of van I would be offered. I don't know why the actual rental make/model has to be a mystery right up to the point of getting the keys. Also, the pick-up area was way understaffed.Reviewed 2020 Jul 06
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10.0
Pros:When they didn't have the car we requested they have us something better at a lower cost!Cons:They didn't check over the vehicle and document scratches.Reviewed 2020 Jul 04
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10.0
Pros:Check in and check out was super easy, staff was friendlyCons:Not gouging car rental prices to almost triple on holidaysReviewed 2019 Dec 04
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10.0
Pros:Helpful staffReviewed 2019 Sep 16
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9.6
Pros:Easy pick up and drop off, Great staffCons:Worst part was the cars seats weren't the most comfortable but that isn't their faultReviewed 2019 Sep 15
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2.8
Pros:Not muchCons:I added two child car seats to my reservation and somehow that made the cost go from $250 to $350. The car seats were crummy and they made me install them myself. The front desk was understaffed so it took me a long time to get my car. The minivan seat didn't go back far enough so I was crammed in.Reviewed 2019 Sep 04
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10.0
Pros:Pick up process and the ability to choose the vehicle I wanted.Cons:N/AReviewed 2019 Aug 29
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10.0
Pros:Very easy pick up and drop off. The people working at Indianapolis Airport were very nice from start to finish!Reviewed 2019 Aug 24
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