Dated and overpriced, plus the valet service was extremely average.
4 stars
Sheraton Indianapolis City Centre Hotel
31 West Ohio Street, Indianapolis, IN 46204, United States
Indianapolis, IN
See location+1 317 635 2000Photos of Sheraton Indianapolis City Centre Hotel
Overview
Located in Downtown Indianapolis, Sheraton Indianapolis City Centre Hotel is five minutes from Indiana State House and Christopher Columbus, and provides a rooftop terrace, an outdoor pool and a bowling alley. It is ideally positioned for guests wishing to discover the area's attractions.
There are a range of amenities on offer to those staying at Sheraton Hotel City Centre Indianapolis, including valet parking, an express check-in and check-out feature and meeting facilities. Additionally, the multilingual staff are on hand to offer local information. The hotel also offers a well-equipped gym.
The rooms at Sheraton Indianapolis City Centre Hotel offer tea and coffee making facilities and all the necessities for a comfortable stay.
Sheraton Hotel City Centre Indianapolis offers a conveniently located on-site café where guests can have a meal before heading out to explore the local region. For those who would like to enjoy a beverage of an afternoon, the on-site bar provides the ideal spot. There is also the added convenience of an in-house restaurant.
For guests who enjoy exploring local restaurants and cafés, there is a large variety within walking distance. Indianapolis Union Station and Bankers Life Fieldhouse are within walking a distance.
Latest deals for Sheraton Indianapolis City Centre Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Indianapolis City Centre Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Pool
- Rooftop pool
- Outdoor pool
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Sheraton Indianapolis City Centre Hotel
8.0
Very good
1094 verified ratings
Wonderful
523
Very good
157
Good
137
Okay
66
Fair
95
Mediocre
38
Poor
78
Summary of reviews
Guests say
Guests consistently praised the hotel's location, highlighting its convenience and great value. Cleanliness was also a noted strength, with many guests feeling satisfied with the state of the rooms. The friendliness and responsiveness of the staff were appreciated by many, contributing to a positive overall experience. However, there were significant concerns regarding parking fees, which many guests found to be excessively high. Additional complaints included issues with room service, cleanliness of specific areas, and a poorly maintained bathroom.AI-Generated from customer reviews
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Score by provider
8 out of 10
521 reviews
8.1 out of 10
321 reviews
9 out of 10
2 reviews
7.9 out of 10
19 reviews
All reviews
Pros (+) Awesome location and good price.
Cons (-) It's an older building that could use a renovation.
Pros (+) The friendly service. The Sheraton bed, which is always great.
Cons (-) Getting trapped in the bathroom because of a maintenance issue and having to break my way out.
Pros (+) Participation in Green room service - not requiring new linens, towels every day- yields $5 / day food voucher.
Cons (-) Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coff...
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Pros (+) Great hotel, perfect location, helpful staff, clean comfortable and Starbucks in the lobby.
Cons (-) My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.
Pros (+) quiet.
Cons (-) Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...
Pros (+) Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights.
Cons (-) The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Pros (+) Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from.
Cons (-) Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Pros (+) Nice and clean hotel. Rooms were small, and the bed was comfortable. I would recommend a stay here.
Pros (+) Value and location
Cons (-) Elevators were a bit noises and bathroom was small
Location
31 West Ohio Street, Indianapolis, IN 46204
What's nearby
- Monument Circle194 m
- Soldiers and Sailors Monument195 m
- Indiana War Memorial331 m
- Colonel Eli Lilly Civil War Museum0.4 km
- Indiana Convention Center0.8 km
- Eiteljorg Museum0.8 km
- NCAA Hall of Champions1 km
- Lucas Oil Stadium1.1 km
- Victory Field1.1 km
- White River State Park1.5 km
- Indianapolis Zoo1.8 km
- Indianapolis Museum of Contemporary Art2.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Indianapolis City Centre Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Indianapolis City Centre Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in IndianapolisGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.2 km |
Nearest Airport | Indianapolis |
Distance to airport | 13.3 km |