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Pros. Location was great and central to everything.
Cons. Customer service basically did not exist: did not feel welcomed.
Pros. Beeston kept secret in Jackson. Only place I'll stay in town.
Pros. The woman who was taking care of the breakfast area on Sunday, January 12th provided excellent customer service!
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What can I expect from the hotel's valet service?
The valet service at the hotel is highly praised by guests for its efficiency and friendliness. However, some guests have mentioned that the valet parking comes at an additional cost.
How are the hotel's beds described by guests?
Guests have consistently praised the hotel's beds, describing them as extremely comfortable and highlighting the quality of the bedding.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and coffee shop for guests to enjoy. However, some guests have expressed disappointment that breakfast is not included in the room rate and that room service was not readily available.
Is the hotel known for its cleanliness?
Guests have generally found the hotel to be clean, with friendly and helpful staff. However, a few guests have mentioned specific cleanliness concerns, such as the need for more attention to detail in certain areas.
What is the best time to visit the hotel?
The hotel experiences high season in April and low season in July. It's advisable to plan your visit accordingly to make the most of your stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported issues with the cleanliness of the bathrooms and the availability of toiletries. Bringing your own toiletries might be a good idea to ensure a comfortable stay.
Be Mindful of the Neighborhood
Some guests mentioned that the hotel is located in a neighborhood with visible homeless activity. It's advisable to be mindful of the surroundings, especially when traveling with children.
Check Room Cleanliness Upon Arrival
A few guests reported cleanliness issues in their rooms, such as musty smells and unclean bathrooms. It's recommended to thoroughly check the room upon arrival and request a change if cleanliness standards are not met.
Consider Parking Options
Guests were surprised by the additional charge for parking. Consider exploring nearby parking options to find the most convenient and cost-effective solution.
Engage with the Friendly Staff
Numerous guests praised the friendly and helpful nature of the staff. Engaging with the staff for recommendations and assistance can enhance the overall experience.
Be Aware of Additional Charges
Some guests reported discrepancies in the charges, particularly related to valet and parking fees. It's advisable to review the final bill carefully and address any concerns with the hotel staff promptly.
Explore Nearby Attractions
The hotel's proximity to attractions like the Mississippi Museum of Art and the Mississippi Capitol Building makes it convenient for guests to explore the area's cultural and historical landmarks.
Consider Bringing Your Own Entertainment
While the hotel offers various media and entertainment amenities, some guests mentioned issues with the TV and radio. Bringing your own entertainment options might be beneficial.
Plan for Breakfast
Some guests were disappointed with the breakfast experience and the additional charges. Consider exploring nearby dining options for breakfast to ensure a satisfying start to the day.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hilton Garden Inn Jackson Downtown is located at 235 West Capitol Street, 0.5 km from the center of Jackson. Jackson Amtrak Station is the closest landmark to Hilton Garden Inn Jackson Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Garden Inn Jackson Downtown.
Yes, Hilton Garden Inn Jackson Downtown offers free Wi-Fi.
Hilton Garden Inn Jackson Downtown is 10.7 km from Jackson-Evers Intl. Hilton Garden Inn Jackson Downtown is 17.5 km from Madison Bruce Campbell Field.
Yes, Hilton Garden Inn Jackson Downtown has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Jackson Downtown in Jackson and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Jackson Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Jackson Downtown.
Value for money | 7.0 |
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Distance to city center | 0.5 km |
Nearest Airport | Jackson-Evers Intl |
Distance to airport | 10.7 km |