Value for money
Distance to city center
|Johannesburg OR Tambo|
Distance to airport
|"Friendly and extremely helpful staff"||(in 152 reviews)|
|"Great location and friendly staff."||(in 124 reviews)|
|"Great buffet breakfast (best omelette!)."||(in 144 reviews)|
|"The service is terrible!"||(in 40 reviews)|
|"It's a tired, corporate hotel."||(in 35 reviews)|
|"Walk to Gautrain and Sandton City."||(in 7 reviews)|
|staff friendly||in 378 reviews|
|great location||in 342 reviews|
|good breakfast||in 303 reviews|
|room service||in 212 reviews|
|good hotel||in 165 reviews|
|great food||in 81 reviews|
|gautrain station||in 74 reviews|
|shuttle service||in 69 reviews|
|train from airport||in 62 reviews|
|sandton mall||in 58 reviews|
|comfortable bed||in 40 reviews|
|great room||in 27 reviews|
|sandton city||in 25 reviews|
|late check||in 22 reviews|
|nelson mandela||in 18 reviews|
|chef egg||in 11 reviews|
To whom it may concern Just wanted to give our horible stay in your hotel i went with my parents who came from heart surgery ( my father) we had very bad time we booked 2 suites our ac was not working from 10 pm we call and call to change toom finaly at 3 am in the morning they changed room fr us to 1032 and my prents 1006 the staff are very very impolite and rude room service we order just plates glasses always takes 2 hours to bring have asked favor to front desk to warm diner for my daughter and parents and they can charge us as ur hotel beside chiken nothing was halal mr eric the chef was so so rude acting so impolite front of my daughter that this is not his job etc... a 11yrs old daughyer he gave the tray from kitchen which food was not even warm properly and send it with her not even a help of room service to cary that tray breakfast time waitress just horrible behavior shout on my daughter as she came with pyjama shouted on her front of my parents and sent her back in room i spoke to manager this is not the way to speak with a child and send her back with tears should politely address my parents or call me in room and was a room dress not even a pyjama when manager spoke she lied your staff sory big liars we take breakfast not innpeace they speaks between them so loudly come on your table never ask or excuse just take plates with so much noise we start morning like this so im sory rooms always always dirty we call many times to changes towels then wanted to go to sandton mall with family came to visit my parents we was 6 the bus chages us 400 rand !!!!as per dr we was suppose prolong few more days for my dad finaly i checked and went to michael angelo i come aouth very often almonst every 3 months im playinium member with accord group very soon gold member with legacy but i never had such a bad experience as i had with radisson hotel should make feel guest like home and not treat them like what your staff does
Comfort, convenience & customer service
The location of the hotel was great -- took the Gautrain from the airport to the hotel and back again upon my departure. The hotel itself is stylishly appointed, and every staff member I interacted with was very friendly and helpful. The food was also quite good.
Good value for money
The hotel is situated near the Gautrain, it is a very nice hotel with a very good breakfast. The staff are friendly, the fitness center is OK
Convenient and comfortable
Staff are very friendly. Breakfast is super!
The Front desk staff was unfriendly and no communi
The breakfast staff. If it had not been for them, I would have just cried. They saved me not moving to another hotel.
Everything! I could not believe this was a Radisson Blu. It makes me scared to book another Radisson hotel out the US
Amazing Staff make this hotel exceptional
On three separate occasions staff at this hotel made a positive difference to my day. All went out of their way to assist me. I would stay there again in a heartbeat. Of the three hotels i stayed in Johannesburg this one was by and far the best service. Super professional and warm staff. Id give them five star plus!
Great rooms, nice lobby, fast free WiFi, proximity to Gautrain station
everything was great.
Was a very comfortable stay. Got what I needed. very friendly and helpful staff
Didn't care for the shower/bath set up - strange! And pool needs to have a better set up for lounging
It is central situated. Rooms are pretty.
The only thing I missed was a balcony.
location of the hotel
Upon my arrival to the hotel, the receptionist asked me if I needed assitance for my luggage! I think this is shame for a 5 star hotel to ask such question. Also, the receptionist did not tell me that there is a shuttle bus provided by the hotel though I asked him!
The location of the hotel is good as it is close to Santon shopping area. Place is reasonably secured.
To reach the exit you need to use two separate lifts.
This is a terrific hotel. Location is right across the road from the airport train. Excellent staff, lovely room and great breakfast. You could not fault this hotel. Check out is 11am but they let us keep thie room till 5pm as we had an evening flight home.
Location, Design, Breakfast
The prices of your wines at the bar are exorbitant.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe The new Radisson Blu Gautrain Hotel is enviably situated in the heart of Sandton. The beautifully modern rooms are spread over seven floors and boast first rate amenities. The unsurpassed Super Breakfast Buffet is served to get the day off to a great start. The city is easily accessible to all major tourist attractions and heritage sites as well as 1 km from the premier Sandton City Shopping mall and Nelson Mandela Square. After a long day of meetings or sightseeing the hotels outdoor swimming pool is the perfect place to relax and unwind. Enjoy the breathtaking sunset and city views. Hotel also offers a complimentary shuttle on demand within a 5km radius.
Radisson Hotel Group
based on 1,452 reviews
Value for money
Policies vary by room type and provider.
Radisson Blu Gautrain Hotel, Sandton Johannesburg is extending its cancellation policy for all reservations booked with a check-in date until June 30, 2020. For more information, visit the Radisson Response to COVID-19 page.
Radisson Blu Gautrain Hotel, Sandton Johannesburg is located at Corner of West Street and Rivonia Road, in Sandown, 10.6 km from the center of Johannesburg. Nelson Mandela Square is the closest landmark to Radisson Blu Gautrain Hotel, Sandton Johannesburg.
Check-in time is 15:00 and check-out time is 12:00 at Radisson Blu Gautrain Hotel, Sandton Johannesburg.
Yes, Radisson Blu Gautrain Hotel, Sandton Johannesburg offers free Wi-Fi.
No, Radisson Blu Gautrain Hotel, Sandton Johannesburg does not offer free parking.
No, Radisson Blu Gautrain Hotel, Sandton Johannesburg does not offer free airport shuttle service.
Radisson Blu Gautrain Hotel, Sandton Johannesburg is 18 km from Johannesburg OR Tambo. Radisson Blu Gautrain Hotel, Sandton Johannesburg is 23 km from Johannesburg Lanseria.
No, pets are not allowed at Radisson Blu Gautrain Hotel, Sandton Johannesburg.
Yes, Radisson Blu Gautrain Hotel, Sandton Johannesburg has a pool onsite.