|"The beds were very comfortable!"||(in 22 reviews)|
|"Comfortable and close to interstate."||(in 16 reviews)|
|"Convenient location and friendly staff."||(in 54 reviews)|
|"Carpet had stains and burn marks."||(in 5 reviews)|
|"Parking was horrible"||(in 8 reviews)|
|"Hallway ceilings water stains,panels missing"||(in 12 reviews)|
Not a good room
Stayed one night, room smelled terrible, like it had been smoked in. Arrived late, so went straight to bed. When I advised the front desk in morning about smell, they did nothing except say someone may have smoked in the room. Poor customer service. It’s also rather noisy from the street and highway. We left promptly and will not return. I didn’t like that there’s one exit to the hotel and parking is slim near the door. Poor parking lot layout. We will NOT recommend this place. Have stayed at the Comfort Inn next door, and it’s a thousand times better in all aspects!
Great stay for the money
Room was clean staff was nice
Close to I 75
The breakfast room was very dirty. Every table was full and not enough room for all guests. As I was trying to get food the staff was more interested in cleaning up and not allowing the guests to finish up there breakfast.
Customer service was good. Very willing to accommodate and get us new rooms when two of our non-smoking rooms smelled like smoke. Breakfast wasn't bad. Rooms were spacious.
We got three rooms. In one room, housekeeping apparently hadn't finished cleaning the room after we had already checked in. There were pillows all over the floor and there were no towels and she was entering the room taking care of this as we were trying to get settled in. Very awkward. In another room, there was a dirty sock on the floor. In another room, there was a used shampoo bottle still in the shower. Overall did not seem very clean.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe heart of West Knoxville and the fast growing Turkey Creek area. Located at Exit 373 off of I-40. Hotel offers many amenities for both the Business and Leisure traveler. The property offers complimentary Wired and Wireless High Speed Internet, Standard Guest Rooms as well as suites, studio suites and whirlpools available, indoor pool with whirlpool, children's pool, and 24 hour guest laundry. All units feature in-room coffee, iron/ironing board, hair dryer, microwave and refrigerator. Enjoy a hot breakfast and free local calls for all guests. Fresh Otis Spunkmeyer cookies daily in the lobby. Shuttle available for all University of Tennessee Football home games. 2015 TripAdvisor Certificate of Excellence winner Breakfast room available for meetings after scheduled breakfast hours. Seating available for 24 as currently set up but chairs may be added. Complimentary Coffee, juice and Water available in breakfast room. Contact Judy at hotel for rental information.
Radisson Hotel Group
based on 434 reviews
Policies vary by room type and provider.
Country Inn & Suites by Radisson, Knoxville West is extending its cancellation policy for all reservations booked with a check-in date until June 30, 2020. For more information, visit the Radisson Response to COVID-19 page.
Country Inn & Suites by Radisson, Knoxville West is located at 805 North Campbell Station Road, 23.8 km from the center of Knoxville. West Town Mall is the closest landmark to Country Inn & Suites by Radisson, Knoxville West.
Check-in time is 15:00 and check-out time is 12:00 at Country Inn & Suites by Radisson, Knoxville West.
Yes, Country Inn & Suites by Radisson, Knoxville West offers free Wi-Fi.
Yes, Country Inn & Suites by Radisson, Knoxville West offers free parking.
No, Country Inn & Suites by Radisson, Knoxville West does not offer free airport shuttle service.
Country Inn & Suites by Radisson, Knoxville West is 19.5 km from Knoxville McGhee Tyson. Country Inn & Suites by Radisson, Knoxville West is 133.8 km from Chattanooga Lovell Field.
Yes, Country Inn & Suites by Radisson, Knoxville West is a pet-friendly hotel.
Yes, Country Inn & Suites by Radisson, Knoxville West has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.