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Distance to airport
|"Great room and great service."||(in 35 reviews)|
|"Great Hospitality from Hotel staff."||(in 43 reviews)|
|"Good personal, very good breakfasts"||(in 45 reviews)|
|"Water pressure in shower not good."||(in 3 reviews)|
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Terrible staff, ok resort
Staff was unable to communicate or provide resolution to a very simple issue. Was told no refund and no room provided (they only had "upgraded" rooms for double the price), despite their booking issue. This type of service would never fly in other parts of the world, here it was not only all they would do but they laughed about it on our way out. Location is poor compared to many others around and is very expensive comparatively, both of which I can live with, but the extremely poor service of the night manager was unacceptable.
Fantastic food,gym,ATM,helpful and friendly staff,great location, I will come back !!
Nothing bad to say !
Excellent front desk customer service
Management and front desk extremely attentive. So kind. Amazing nice rooms. Clean. Comfortable bed and room. Modern rooms. Beautiful. Nice nice nice staff. Spacious. Lovely.
Off the beaten path so a long walk to vacation tour booking kiosks. Instead of the hotel booking it for you to help with this inconvenience, they double the price and profit more off the booking. Shouldn't one try and assist the customer by making the reservations at cost as a courtesy to outweigh the imbalance and distance. That's taking advantage of your clients, not taking care of your clients. Also wifi is awful and no hot water. Not on beach. Restaurant staff was awful and in attentive. Food average. Eat down the street. Staff can't speak English at all.
When you stay at Deevana Plaza Krabi in Krabi, you'll be by the sea, within a 15-minute walk of Nopparat Thara Beach and Ao Nang Beach. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Krabi? This hotel has facilities measuring 4000 square feet (372 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 334 reviews
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Most Popular Landmarks
- Nopparat Thara Beach 0.7 km
- Ao-Nang Krabi Stadium 0.7 km
- Phra Nang Beach 1.1 km
- Ao Phai Plong 2.4 km
- Ton Sai Beach 3.1 km
- West Railay Beach 3.9 km