Really poor leg room and uncomfortable seats
Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
The crew was doing the job, was helpful. But felt it was a bit more curt and rough on edges. May be it’s the communication.
Tjue legt me strandes on Iraq and the Manager would not speak to me and tell me if I was rebooked or what, I had my PCR test, was four hours early and complied with everything they asked. I am sickened how they treated customers, I needed to spend $2300 to get back to the US.
Pros: "Excellent care of crew to ensure social distancing is adhered at all times."
Pros: "Seat was very comfortable, and food was amazing"
Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Pros: "Lay flat beds and vegetarian food"
Pros: "Was ok"
Cons: "Did not like the seats"
Pros: "Nothing, it did not felt like an Emirates flight."
Cons: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Cons: "Not much food to eat."
Cons: "Other Crew woman"
Pros: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Cons: "Older plane less entertainment options"
Pros: "All good"
Cons: "All good"
Cons: "Still flying . I lost my first hotel night what to doooo"
Pros: "The service, food and flight entertainment was great."
Pros: "Flight attendants were very nice"
Pros: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Cons: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."
Pros: "The crew and my fruit platter."
Cons: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
Pros: "Entertainment; Food is ok"
Cons: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"
Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"
Pros: "We landed ahead of time"
Cons: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
Cons: "Bad smell - probably somebody had vomited on a previous flight"
Cons: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Cons: "Everything was great"
Pros: "food, comfort, entertainment, staff - very good all round"
Cons: "toilets could have been a bit cleaner"
Pros: "The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!"
Pros: "Roomy and very comfortable A380 flight is great"
Pros: "Service was too notch. Economy Class was a bit tight for such a long flight. Still a great experience. Thank you."
Pros: "Nice new plane. Efficient and punctual boarding and baggage service. Staff was so friendly and attentive."
Pros: "The hygiene kits that they offer! They are awesome and very much appreciated."
Cons: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Pros: "Very nice service"
Pros: "everything was very good we had such a great time"
Cons: "nothing really"
Pros: "I liked the fact that is finished"
Cons: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"
Cons: "When we landed we had to take the bus"
Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Cons: "Food menu must change. Vegetarian Indian food menu is boring."
Pros: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."
Pros: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
Pros: "Seats, entertainment center, and service were incredible. Food was great too."
Cons: "Would have liked ability to watch live TV of some sort."
Pros: "Nothing much."
Cons: "Food was awful."
Pros: "The new plane FLT 206 NYC to Milan was great."
Cons: "Given how late the flight is [FLT 206 NYC -MILAN], I suggest a question to on line when confirming reservation. Do you wish to be woken for dinner if you are asleep. This would take a lot of pressure off staff who seemed to have to spend a lot of time waking people who had fallen quiet asleep. Or perhaps the option to save dinner for latter? Boarding a was a bit disorganized and mob like, but seemed to go well enough."
Pros: "Roomy and spacious A380 aircraft, cabin crew were very professional great food and beverages.....and the economy seat was really spacious and comfortable."
Cons: "Boarding was terrible. We sat in the bus that was supposed to take us to the aircraft, for about 30 minutes inhaling diesel fumes to a point where I started to feel sick."
This flight is always late departing
The food was not good. After two days I still haven't received my checked in bags. They don't have an answer for status of locating them which shows they don't care for passengers.
Pros: "Crew was efficient."
Cons: "Neither of the screens worked"
Pros: "Today is the third day and my baggage is not received."
Cons: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Cons: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "better and more food"
Cons: "emirates saves up on food and snacks, etihad is much better in that sense"
Cons: "The food ahould be better"
Cons: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Pros: "Very pleasant crew"
Cons: "No leg spaces even for children. You can’t get even one glass of water for free. Pay or die."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Cons: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Not much."
Cons: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Pros: "Nice plane"
Cons: "Had to pay for entertainment"
Pros: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Cons: "The little kid behind me who kept kicking the seat back."
Cons: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Pros: "I like the service.People are very helpful in the airport"
Pros: "I loved the shuttle, the boarding and the professionalism of the staff. The entertainment is second to none. It was very cool to have so many options to choose from."
Cons: "There was no snacks."
Cons: "Food cant book in gds-economy class"
Pros: "Got us where we needed to be"
Cons: "Not the business class seats or service you might expect."
Cons: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
Pros: "crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pros: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Cons: "No refreshments. No television."
Cons: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "Nothing. Zero."
Cons: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pros: "Nothing at all."
Cons: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "The service was great, punctual, helpful."
Cons: "Must pay for in flight entertainment...screen also did not work even when offered to pay 11 us to watch movies"
Pros: "everything went fine"
Cons: "food should be included"
Cons: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Pros: "On time, good staff, easy checkin process, great value for money"
Cons: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Cons: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Pros: "The crew is incredibly professional and you do feel bad for them."
Cons: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Cons: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Pros: "Easy boarding process, no issues with crew service."
Cons: "Nothing available without a charge, not even water."
Pros: "Accuracy and courtesy"
Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Pros: "Comfort, professionalism, food"
Cons: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Cons: "50 minutes delay as always!"
Pros: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Cons: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Pros: "The crew were very nice and supportive"
Cons: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Pros: "because of the low class airline I miss my connection to dallas with emirates airline ."
Cons: "Did not like any"
Pros: "I like everything"
Cons: "The hostesses and host in coach were not friendly."