Value for money
Distance to city center
|Kuala Lumpur Intl|
Distance to airport
|"Great spa and nice staff."||(in 349 reviews)|
|"Excellent room and great location."||(in 279 reviews)|
|"Amazing breakfast, many choices for everyone."||(in 229 reviews)|
|"Old furniture and old white towels"||(in 27 reviews)|
|"And rooms very old little dirty!"||(in 117 reviews)|
|"Dirty of room and bathroom"||(in 135 reviews)|
|great location||in 741 reviews|
|staff were friendly||in 730 reviews|
|old room||in 482 reviews|
|breakfast was good||in 442 reviews|
|old hotel||in 404 reviews|
|swimming pool||in 145 reviews|
|bukit bintang||in 132 reviews|
|bit old||in 113 reviews|
|value for money||in 84 reviews|
|old furniture||in 70 reviews|
|tv channels||in 52 reviews|
|club lounge||in 40 reviews|
|nice view||in 20 reviews|
|champs elysees||in 3 reviews|
|arc de triomphe||in 2 reviews|
|good staff||in 2 reviews|
|breakfast is good||in 1 review|
Very polite staff who make you feel welcome. the Club floor room is very spaceious. Pool area look a tired and need some facelift.
none... it was perfect
In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.
Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.
The staff were extremely well polite & helpful. They couldnt do enough for you. We were given a fantastic clean room with views overlooking the Towers. All the facilites inside the hotel were excellent and the food was lovely! We will definately stay here again and recommend to friends.
Location near the shopping centers, songs at night in the loppy, the deluxe room was nice and clean.
the check in procedure, the room was not ready and they want us to bay the whole amount one time at check in, the swimming pool not good and the chairs around it is dirty and old, the loppy chairs also very old.
Location is amazing, just a few minute walk to everywhere you need to go. Staff are very well trained and kind.
There is no airport shuttle even it was shown on their page, swimming pool is very tiny and needs some renovations.
I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!
Nice pool, excellent exercise room. We were fortunate to be upgraded to a suite that was spacious. First class staff throughout.
Spacious rooms, great location, room furnishing
only the iron and its table,and its location and nothing elsa
everything they put me in a very bad view room and most of the electric cables wasnt working
the room is quiet, I dont hear noise from outside
I like all
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 2,939 reviews
Value for money
Policies vary by room type and provider.
Hotel Istana Kuala Lumpur City Center is located at 73 Jalan Raja Chulan, in Golden Triangle, 2.8 km from the center of Kuala Lumpur. Jalan Alor is the closest landmark to Hotel Istana Kuala Lumpur City Center.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Istana Kuala Lumpur City Center.
Yes, Hotel Istana Kuala Lumpur City Center offers free Wi-Fi.
Yes, Hotel Istana Kuala Lumpur City Center offers free parking.
No, Hotel Istana Kuala Lumpur City Center does not offer free airport shuttle service.
Hotel Istana Kuala Lumpur City Center is 17.4 km from Kuala Lumpur Abdul Aziz Shah. Hotel Istana Kuala Lumpur City Center is 45.7 km from Kuala Lumpur Intl.
No, pets are not allowed at Hotel Istana Kuala Lumpur City Center.
Yes, Hotel Istana Kuala Lumpur City Center has a pool onsite.