Walt Disney World Swan

The staff at the Swan (and ALL of Disney) were all very pleasant and had WONDERFUL attitudes.

The fact that there was NO shuttle service to Epcot or Hollywood was disappointing...yes there was a boat ride and that was fine, but it's still a diesel boat that spews out awful smelling fumes and it took about 30 minutes total to get to/from either EPCOT or HOLLYWOOD Studios, due to the wait times for the boats and lines. We ended up walking most of the time, except at the end of a long day at Hollywood (11.5 mi walking in 7 hours as the Gondola was broken both days). There should have been a shuttle option. Beds were just OK as they dipped in the middle. I thought it was perhaps just our bed, but my 9 yo son's queen bed did the same when my wife and I swapped with him. When you pay that kind of 5 star price, you expect 5 star accommodations....what we got was about 3.5 stars. Resort fees are, indeed, ridiculous. We were going to have an omelet at the breakfast buffet, but the price was so ridiculous (approx. $30 per adult and $20 per kid) that we ended up going to First Watch, being waited on, eating a great meal....and, oh yea, it was less than half the price of the buffet at the Swan. I will say that my wife and I ate dinner at the Italian place in the Swan and it was very good, with excellent service. Kimonos had excellent, fresh sashimi and all three of us really enjoyed our meal and the service there was outstanding. I probably wouldn't stay at the Swan again because there are superior options for less $$, but the convenience was very nice as you could walk from the Swan to EPCOT easily (about .75 mi) and Hollywood as well (about 1.2 mi). Anyway, I would opt (given the price difference) for staying at a Marriott or Westin that's close....there is one with an amazing waterpark (if you have kids or are a big kid, yourself) as part of your stay, and the price is at least $100 less per night. Let's face it, that adds up. They also have a shuttle that brings you to and from the Disney resorts. I would still give the Swan Resort at Disney a solid B, but it just feels like too much $$$ for what you get.

Got to see the firework shows from the window in the room and in the causeway. Free water bottles in the room.

The bed wasn’t that comfortable and shower pressure could have been better.