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|Nottingham East Midlands|
Distance to airport
|"Excellent staff and would definitely recommend"||(in 203 reviews)|
|"Clean, friendly staff, great location."||(in 176 reviews)|
|"Helpful staff spacious clean room."||(in 143 reviews)|
|"The sofa bed was terrible"||(in 68 reviews)|
|"Hardly responsibility of hotel over drunken guests!"||(in 37 reviews)|
|"Not keen on the laminate flooring in bedroom."||(in 102 reviews)|
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I feel that this property took advantage of us in a couple of ways. 1. I booked two rooms and requested adjoining rooms. Instead I was given two handicapped rooms on different floors.. The clerk refused to provide us with any other accommodation. The rooms for 4 nights each were booked at the end of April, 2016 for our stay July 12 to 17, 2016. I feel that because we booked through ***** we were given the worst rooms available when we arrived, even though we booked more than 21\2 months before our stay.Clearly this hotel baited us and at no time mentioned that handicapped rooms were what we would receive for our money. The receptionist\clerk was indifferent to our protests Had I known this I would have booked at a more reputable hotel. The Ramada Encore misled us by failing to disclose the type of room that we would receive and saved both handicapped rooms on different floors, when adjoining rooms were requested. 2. The rooms were clearly advertised as having " air conditioning" which they did not. The hotel clerk advised that they " don't have that any longer" and offered a fan instead. This was unacceptable as our booking clearly indicated that each room had air conditioning. Windows had to be kept open for ventilation, however the outside noise continued outside til well past 4am some nights. This was a case of false advertising, and again was a way of baiting us for a substandard room. Once again I feel that a ***** client was taken advantage of . I would not stay here again and would not recommend it.
Ramada Encore Leicester City Centre is situated in Leicester and is within a short walk of nearby sightseeing spots, including Leicester Cathedral, Greyfriars Leicester and Sue Townsend Theatre. It is set amongst a range of restaurants and cafés and is within a 10-minute walk of Leicester Railway Station.
The hotel has 115 rooms and has been recently refurbished. Complimentary wireless internet is available.
Ramada Encore Leicester City Centre provides modern rooms equipped with tea and coffee making facilities.
After settling in to their room, guests can discover the local area with use of St Margaret's Bus Station, which is a brief walk from the hotel. Jewry Wall and De Montfort University are each within walking distance.
based on 1,812 reviews
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Most Popular Landmarks
- Curve Theatre 183 m
- Leicester Market 243 m
- Leicester Town Hall 257 m
- Haymarket Shopping Centre 284 m
- Phoenix Cinema and Art Centre 330 m
- King Richard III Visitor Centre 0.4 km