Value for money
Distance to city center
Distance to airport
|"Very comfortable rooms really helpful staff."||(in 173 reviews)|
|"Great location and very friendly staff."||(in 202 reviews)|
|"Excellent boutique hotel"||(in 85 reviews)|
|"The Hot Chocolate never arrived !"||(in 3 reviews)|
|"the sofa bed was terrible!"||(in 39 reviews)|
|"Room not being ready at 15;30"||(in 132 reviews)|
|small room||in 529 reviews|
|great location||in 490 reviews|
|friendly staff||in 403 reviews|
|comfortable bed||in 266 reviews|
|small bed||in 204 reviews|
|boutique hotel||in 203 reviews|
|continental breakfast||in 196 reviews|
|bar area||in 126 reviews|
|value for money||in 60 reviews|
|south kensington||in 59 reviews|
|london hotel||in 51 reviews|
|kensington tube station||in 43 reviews|
|poor service||in 43 reviews|
|superior twin||in 24 reviews|
|natural history||in 16 reviews|
|heart of chelsea||in 10 reviews|
|tea and coffee||in 8 reviews|
|chelsea flower||in 7 reviews|
The decor and food
I landed after a long flight and was hoping to get some rest. They put me in a room right above so construction they were doing in the salon below. It was so loud, drilling into to the wall. I had to call the front desk 3 times before they did anything. The manager was nice but the male manager was very rude.
I paid the Kayak rate that included breakfast, but was billed for breakfasts. Wi fi failed after first day (of 5), never restored; never informed of progress, or of any alternative arrangement. No wardrobe in room, and no chest of drawers.
Receptionist was excellent
Proximity to Chelsea flower show
This quasi-boutique hotel does not have the intimacy of a boutique hotel and not the broad facilities of a big hotel. It is caught in between. My room (single) was ridiculously small and bathroom even smaller. At the price quoted I would not recommend this hotel. Prices seem to be based mostly on their location in Chelsea. Breakfast buffet was almost finished and replenished with one roll at a time. Again very meager given the price.
Peaceful location, good continental breakfast, excellent staff.
Bathroom a little "jaded", fittings lose.
Quiet location within walking distance of 2 famous museums, Brompton and Marsden hospitals and also Kings Road. Excellent friendly and helpful staff.
Room was spacious and very comfortable
The hotel bar being closed between 6-8:30pm when we had planned pre dinner drinks at the hotel was frustrating and seems inappropriate when we've booked the hotel room and expect usual facilities.
location - v good
Friendliness of staff. Good room service food. Air conditioning almost too effective! Nice decor and quiet, comfortable room (Superior grade room.)
Room could have been cleaner - the odd stray hair in bathroom, bedroom and particularly on counterpane.
Room not ready on arrival. Staff did their best to make up for it.
Excellent ambiance. Bar opened 24/24 for guests. Very good cookies left each day in my room. Excellent cleaning service.
Located in London (London City Centre), My Chelsea is within a 15-minute walk of Victoria and Albert Museum and Natural History Museum.
based on 1,133 reviews
Value for money
Policies vary by room type and provider.
My Chelsea is located at 35 Ixworth Place in Kensington and Chelsea, 3.1 km from the center of London. Victoria and Albert Museum is the closest landmark to My Chelsea.
Check-in time is 16:00 and check-out time is 11:00 at My Chelsea.
Yes, My Chelsea offers free Wi-Fi.
No, My Chelsea does not offer free parking.
No, My Chelsea does not offer free airport shuttle service.
My Chelsea is 15.1 km from London City.
No, pets are not allowed at My Chelsea.
No, My Chelsea does not have a pool onsite.
Kensington and Chelsea is known for: cultured, classic, snazzy shoppingMore