The Marble Arch Suites

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

Cheapest
rate per night

7.0

Good
based on 580 reviews
The Marble Arch Suites - London, England, United Kingdom
21.09 Mon
-
22.09 Tue
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪660
Expedia ₪694
Hotels.com ₪718
KAYAK
Expedia
Hotels.com

Good to know

Value for money

6.6

Distance to city center

3.0 km

Location rating

8.8

Nearest Airport

London City

Distance to airport

14.6 km

Rooms

21.09 Mon
22.09 Tue

Double Rooms

₪982+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪982

Deluxe Rooms

₪660+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪660
Unknown
₪694
Unknown
₪718
Unknown
₪723
Unknown
₪939
Unknown
₪981
Unknown
₪1,144

Reviews

Pros

Cons

Traveler rating

178
126
74
18
5

Time of year

Traveler type

Show reviews that mention

+
room was small in 360 reviews
great location in 261 reviews
great staff in 251 reviews
good breakfast in 129 reviews
lift floor in 95 reviews
fantastic hotel in 69 reviews
ground floor in 64 reviews
oxford street in 39 reviews
noisy all night in 34 reviews
location and the size in 31 reviews
hyde park in 25 reviews
friendly and helpful in 20 reviews
marble arch in 18 reviews
celebrate our wedding anniversary in 9 reviews
flights of stairs in 8 reviews
uncomfortable beds in 8 reviews
upgraded to a club in 8 reviews
  • Mediocre
    Dec 2010
    4.0

    Very modern rooms deisgned to a high spec and an outstanding location close to oxford st and ideal for a city break/shiopping trip.

    I booked a deluxe double room only to be told upon arrival that there were no available. I was offered two singles in return which I am extremely unhappy about and made thr trip a disaster as it was a present for my partner. We had to sleep in seperate small rooms. The feedback from the hotel was 'if you are not happy we can canel the reservation'..........which is a disgrace as I couldnt cancel on the time of arrival as we had a full day planned. They also wouldnt transfer us to one of their other hotels in the area. Overall, very unhappy and would like a full refund. Aweful service from the Hotel Manager who was very unprofessional.

  • Good
    Nov 2010
    7.0

    Location.Size of room.Felt safe on my own.,and well furnished bathrom lovely

    no lift,as a sick friend came to visit and stairs hard

  • Okay
    Nov 2010
    5.0

    the high floor room was much more better, the rooms are ok.

    Nothing much!!!The service is horrible, though the apartments are nice. First night we were staying in the room on the first floor and it was the worst night ive ever had(there were always some dialogs at the reception and it felt like someone was actually sitting in my room and chating).The service is bad, the hotel doesn't even have a restrooms outside the suites.

  • Okay
    Nov 2010
    5.0

    The staff at reception was very helpful

    I could hear things in the wall and or outside. Also not sure if I got bitten by bed bugs

  • Okay
    Nov 2010
    4.7

    Location is only thing that is really good.

    The hotel rooms are so small and rooms at the ground floor so bad, you have feeling like all guests and receptionist are in the room with you. I couldn't sleep almost all night cause of the noise that was due to the guest coming in and out of the hotel and talking to the receptionist.

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About

Overview

With a stay at The Marble Arch Suites, you'll be centrally located in London, steps from Oxford Street and 3 minutes by foot from Marble Arch. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.0 Good

based on 580 reviews

7.7

Cleanliness

7.2

Comfort

8.2

Staff

6.6

Value for money

Check in

14:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Laundry facilities
Laundry service
Smoke alarms
No smoking
Hairdryer
Air-conditioned
24hr front desk
Wake-up service
Storage available
Linens
Towels
Additional toilet
Bathtub
Body soap
Carpeted
Clothes rack
Coffee machine
Conditioner
Desk
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Interconnected room(s) available
Key access
Key card access
Lockers
Newspapers
Private bathroom
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Socket near the bed
Soundproof rooms
Soundproofing
Tea/coffee maker
Toilet
Toilet paper
Towels/sheets (extra fee)
Trash cans
VIP room facilities
Wardrobe or closet
Ironing service
Bathrobe
Shuttle service (additional charge)
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Safe
Free Internet
Pets not allowed
Daily housekeeping
Concierge service
Currency exchange on-site

FAQs when booking at The Marble Arch Suites

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Does The Marble Arch Suites have a pool?

Photos

All Photos (12)
Bedroom (7)
Living room (1)
Bathroom (2)
Outdoors (1)

Location

Most Popular Landmarks

  • Hyde Park 1.3 km
  • Piccadilly Circus 1.9 km
  • St James's Palace 2 km
  • Buckingham Palace 2.1 km
  • Science Museum 2.2 km
  • Victoria and Albert Museum 2.3 km

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