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|"Great location and staff were lovely!"||(in 142 reviews)|
|"Superb continental breakfast"||(in 65 reviews)|
|"Staff was cordial and accommodating."||(in 116 reviews)|
|"Threadbare dirty carpets throughout the hotel."||(in 31 reviews)|
|"Absolutely disgusting dirty room."||(in 127 reviews)|
|"Would not recommend this hotel"||(in 86 reviews)|
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I couldn’t even stay here, was a filthy place. There were stains on the curtains, rugs, walls, even the headboards. Garbage was in the bins and hair on the horribly rough sheets. A dirty, old portable air conditioned roared in the corner and the furniture was chipped and covered in scratches. I immediately left - this is by no means whatsoever a 4 star hotel and it should not be advertised as such.
Location friendly personable staff
Staff very personable working against stiff odds. Service delivered as promised and staff is helpful proactive and gracious
Service quality hobbled by petty, small mean spirited ownership. Small Isssues depreciates the value of this potentially great boutique and is reflected in how service is organized. As an example Breakfast value is cheap & not value for money. This is a good case of an absentee owner wanting to Maximize every cent results in destroying value
Nice athmosphere; breakfast at hotel room
Single windows at hotel room so that trafic noice was heard from the street at day time
Lovely civilized atmosphere. Quiet yet central. Wonderful stuff. Nice Decor.
What was described as "petite double room" turned out to be a cell unfitted for even a single guest. Literally no room to even stand. I was moved to a bigger room. Too expensive for a 4 *.
Comfortable boutique style.Very friendly staff, attentive. Liked the fact you didn't have to pay for Wifi access
Nothing. All satisfactory
A stay at The Cranley places you in the heart of London, within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.
based on 1,531 reviews
Value for money
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Most Popular Landmarks
- Natural History Museum 0.8 km
- Science Museum 0.9 km
- Victoria and Albert Museum 1 km
- Hyde Park 1.9 km
- Buckingham Palace 3.1 km
- St James's Palace 3.4 km
About the Neighborhood
Kensington and Chelsea is known for: cultured, classic, snazzy shoppingMore