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|"Brilliant location and excellent staff."||(in 16 reviews)|
|"Very helpful and nice staff."||(in 91 reviews)|
|"Excellent location and very friendly staff."||(in 102 reviews)|
|"Very poor breakfast and expensive."||(in 13 reviews)|
|"Bad service and bad reception"||(in 6 reviews)|
|"They gave me a small room"||(in 47 reviews)|
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Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
Wonderful hotel with an awesome staff
Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
23 years of excellence
I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Warm Hospitality and English Charm
Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Situated a short walk from Gloucester Road Tube Station, The Pelham - Starhotels Collezione is a convenient base when visiting London. It is close to Natural History Museum London and Victoria and Albert Museum.
There are a variety of amenities at the hotel that guests can enjoy, such as a 24-hour reception, an express check-in and check-out feature and a fitness centre. In addition, the multilingual staff are on hand to offer assistance.
The Pelham - Starhotels Collezione has 52 individually-decorated rooms that are fitted with all the essentials to ensure an enjoyable stay.
The hotel's in-house eatery provides an ideal option for guests wishing to dine in. Guests can relax with a drink on the bar's terrace.
The Pelham - Starhotels Collezione is under a 25-minute drive from London Heathrow Airport and Harrods is a short walk away. It is a short stroll from Imperial College London and Science Museum.
based on 426 reviews
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Reviews about The Pelham London - Starhotels Collezione
Most Popular Landmarks
- Natural History Museum 265 m
- Victoria and Albert Museum 301 m
- Science Museum 367 m
- Hyde Park 1.4 km
- Buckingham Palace 2.4 km
- St James's Palace 2.8 km
About the Neighborhood
Kensington and Chelsea is known for: cultured, classic, snazzy shoppingMore