|"The staff was AMAZING!"||(in 146 reviews)|
|""Stylish, clean rooms with great views.""||(in 24 reviews)|
|"Beautiful updated hotel and great location!"||(in 100 reviews)|
|"Extrely disgusting switched to two different rooms."||(in 68 reviews)|
|"The customer service is absolutely horrible."||(in 5 reviews)|
|"Mandatory valet of $50.00 a day."||(in 28 reviews)|
|friendly staff||in 300 reviews|
|get the room||in 284 reviews|
|hotel was nice||in 246 reviews|
|location was great||in 228 reviews|
|room service||in 115 reviews|
|parking is very expensive||in 108 reviews|
|first floor||in 102 reviews|
|front desk||in 89 reviews|
|everything was perfect||in 80 reviews|
|valet service||in 72 reviews|
|rooftop bar||in 68 reviews|
|convention center||in 42 reviews|
|view from the room||in 37 reviews|
|bed was very comfortable||in 34 reviews|
|customer service||in 20 reviews|
|downtown la||in 14 reviews|
|close to the convention center||in 8 reviews|
|per day||in 8 reviews|
Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.
My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.
Rooms are cool, looks nice overall.
I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.
Offering a swimming pool, Hotel Indigo - Los Angeles Downtown is situated in Los Angeles and is a short stroll from The Grammy Museum and Los Angeles Live. It is also conveniently located within a 10-minute walk of 7th Street / Metro Center Station.
The hotel provides an around the clock reception, as well as free Wi-Fi and an express check-in and check-out feature. For added convenience, it offers luggage storage, a concierge and room service. The hotel also provides a lift.
Equipped to ensure an enjoyable stay, rooms offer a seating area, a refrigerator and ironing facilities. They are also fitted with cable/satellite channels, a shower and a hair dryer.
Local sites near Hotel Indigo - Los Angeles Downtown include Los Angeles Convention Center and Los Angeles Public Library. Figueroa at Wilshire and Staples Center are also nearby.
based on 1,766 reviews
Policies vary by room type and provider.
Hotel Indigo Los Angeles Downtown is located at 899 Francisco Street in Downtown Los Angeles, 4.8 km from the center of Los Angeles. STAPLES Center is the closest landmark to Hotel Indigo Los Angeles Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Hotel Indigo Los Angeles Downtown.
Yes, Hotel Indigo Los Angeles Downtown offers free Wi-Fi.
No, Hotel Indigo Los Angeles Downtown does not offer free parking.
No, Hotel Indigo Los Angeles Downtown does not offer free airport shuttle service.
Hotel Indigo Los Angeles Downtown is 15.2 km from Hawthorne. Hotel Indigo Los Angeles Downtown is 17.7 km from Santa Monica.
Yes, Hotel Indigo Los Angeles Downtown is a pet-friendly hotel.
Yes, Hotel Indigo Los Angeles Downtown has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Downtown Los Angeles is known for: fashion district, urban, skyscrapers