4 stars
Embassy Suites Louisville Downtown
501 South Fourth Street, Louisville, KY 40202, United States
Louisville, KY
See location+1 502 813 3800Photos of Embassy Suites Louisville Downtown
Overview
Providing an indoor pool, Embassy Suites Louisville Downtown is situated in Louisville and is a brief stroll from Cathedral of the Assumption. It provides wired internet and is steps from Fourth Street Live and other well-known attractions.
There are a variety of amenities at the hotel that guests can enjoy, including valet parking, an express check-in and check-out feature and a gym. Staff are available 24/7 and can help with booking tours and tickets.
Embassy Suites Louisville Downtown provides rooms equipped with a microwave, a mini bar and a refrigerator, plus all the necessities to ensure a comfortable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close by at mealtime. Each evening, guests can relax in the lounge bar.
Embassy Suites Louisville Downtown is close to The Kentucky Center for the Performing Arts, the Actors Theatre of Louisville and the Muhammad Ali Center. It is also within walking distance of Belle of Louisville.
Latest deals for Embassy Suites Louisville Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Embassy Suites Louisville Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free airport shuttle
- Shuttle service (free)
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Air-conditioned
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Game room
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Embassy Suites Louisville Downtown
8.6
Very good
1043 verified ratings
Wonderful
651
Very good
135
Good
111
Okay
41
Fair
38
Mediocre
19
Poor
48
Guests say
Guests appreciated the great location of the hotel and the quality breakfast it provided. However, there were several complaints about cleanliness, with reports of water damage and moldy smells in some rooms. Service issues were noted, especially during busy times like check-in and breakfast, leading to long waits and some dissatisfaction with staff friendliness.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
6 reviews
8.5 out of 10
4 reviews
I was very disappointed in my stay at this location and I am starting to question Embassy Suites as a whole. The hotel looked nice but the pool was very cloudy and the phone in our room was broken. The staff was rude and they made it clear they didn’t care of the situation. 12 cars had been broken into. One of them being our rental. Security tried calling us several times but apparently the phone ...
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Pros (+) Clean new facility
Cons (-) No towel racks in bathroom. So so lighting in the guest rooms.
Pros (+) Nice pool, nice decor, great dining floor with complementary breakfast and early evening refreshments. Convenience to venues on 4th Street Live. A good safe place for families even with young children, and still stylish.
Pros (+) Good Location next to 4th Street Live and near to the convention center. Free Shuttle from airport a real plus. Newer hotel in an older building. Bathroom was very large but surprisingly the bedroom area was on the small side. Everyone on staff at the property seemed very nice. Enjoyed the hot breakfast and happy hour.
Cons (-) Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance ...
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Pros (+) Super downtown hotel, excellent service, very modern and contemporary furnishings. My meetings were across the street in the old outdated Selbach Hotel which was full. I am so glad that I chose to stay across the street at the Embassy, so much nicer setting.
Cons (-) Thermostat didn't allow the room to get cool enough and the beautiful glass shower allowed water to leak out onto the floor.
Pros (+) The front desk staff knew what they were doing. They answered all questions with a smile and what they said was a fact. The valets went over the top to accommodate our special requests and there were several. If you want to stay near 4th Street Live. This is the place. The free breakfast was great and the happy hour was too. Stay here when in Louisville. I know I will again. I did not meet a singl...
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Pros (+) The hotel was newly finished and was beautiful. The location was centralize and idea for activities in the downtown area.
Cons (-) I travel often and regularly stay in a variety of hotels which fall into this category (many of them are also Embassy Suites.) However, In my many years of travel I have never found a larger group of rude, dismissive, and unprofessional employees then those of Embassy Suites in Downtown Louisville. Not until my recent visit to this hotel, was I ever given the impression that a hotel staff was inte...
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Location
501 South Fourth Street, Louisville, KY 40202
What's nearby
- Louisville Palace0.4 km
- Louisville Slugger Museum0.8 km
- Kentucky Museum of Art and Craft0.8 km
- Muhammad Ali Center0.8 km
- Kentucky Science Center0.9 km
- Frazier International History Museum1 km
- Louisville Slugger Field1.3 km
- Thomas Edison House1.7 km
- Louisville Waterfront Park1.9 km
- Falls of the Ohio Wildlife Conservation Area2.2 km
- Falls of the Ohio State Park2.5 km
- Conrad Caldwell House2.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites Louisville Downtown
Price per night. Prices are not fixed and may vary with time.
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