Value for money
Distance to city center
Distance to airport
|"very nice and helpful staff!"||(in 97 reviews)|
|"Good hotel with great service"||(in 37 reviews)|
|"Good location and great staff"||(in 71 reviews)|
|"We got two double beds pushed together despite explicitly requesting a solid double bed."||(in 5 reviews)|
|"No parking facility at the site."||(in 12 reviews)|
|friendly staff||in 204 reviews|
|spacious room||in 194 reviews|
|good location||in 184 reviews|
|good hotel||in 100 reviews|
|city center||in 89 reviews|
|good breakfast||in 79 reviews|
|public parking||in 31 reviews|
|friendly and helpful||in 28 reviews|
|beds pushed||in 26 reviews|
|short walk||in 24 reviews|
|public transport||in 19 reviews|
|tea pot||in 15 reviews|
|annex building||in 14 reviews|
|clean and comfortable||in 11 reviews|
|close to public transport||in 5 reviews|
Check in and check out procedure one of the worst I had. People slow and gave a single economy room when I payed for double premium, after complaining about did not even apologized just checked me in a wheelchair adapted room.
Ok for business, lacking in the details
My room was quite spacious, the breakfast was uneventful, but ok.
The rooms lack some love / thought. For example in the bathroom there is no light close to the mirror, so good luck shaving. The minuscule flatscreen tv is so far away, you'd rather watch it on your cellphone. And while I was there (6 days), Internet only worked half of the time. I was in the "annex" building, which is a bit weird since cross the street. Although a bit more recent than the rest, it felt a bit detached from the rest (no pun intended)
Hotel is clean and in a good location for business - near the EU quarter but also close to shopping and sightseeing.Room was clean and fairly big. Breakfast was good.
However, it is not worth the 4 stars it claims it has. No caprets in the room but also no floor heating. You can hear the neighbours walking in their rooms because there is no noise isolation due to lack of carpets. For two people in the room they provided only 1 pair of slippers, etc.
Location is good, very convenient to go to the center.
We stayed 5nights, but in the one night, no room cleaning. And twice, no supplemental water.
The rooms were not as quite as would like to have. Noice from upstairs and outside did not make the night sleep very relaxing
The location was a very short walk to the downtown shops and sites. The staff was efficient and the breakfast good.
Our room lacked a few simple amenities that would have been nice: an ironing board and iron, and a full length mirror.
Only a short walk from main shopping/bars/restaurants. Free parking outside hotel on the weekend.
The assistance of the staff and the confort of the room
Staff spoke poor English
The staff were very accomodating, and the proximity to my office in Luxembourg was outstanding! Also, it was very clean and such an enjoyable stay.
Presentation and style were excellent. Location was very good. Staff were very helpful and seemed to enjoy their work.
The provision of tea/coffee making in the room would have been good
egg and bacon for breakfast was cold
Our 4-star design hotel, located in the city center, commands 40 rooms, five suites and an annex featuring 21 rooms. All our rooms are individually designed to provide you with several features for the modern conveniences. Incorporating a modern and comfortable design, our room decor reflects the clean, uncluttered feel of the hotel as a whole. All our rooms and suites here at the Best Western Plus Grand Hotel Victor Hugo are equipped with high-speed Internet, interactive digital television, air conditioning and hairdryers. The sauna as well as the fitness room is synonymous with wellness and offer vitality, relaxation and energy! Our hotel bar "La Plume" provides the ideal setting to relax and unwind. The perfect place for guests to enjoy lively conversations, have a cool beer or aperitif or take the opportunity to taste one of our exotic cocktail creations.
based on 1,024 reviews
Value for money
Policies vary by room type and provider.
Best Western Plus Grand Hotel Victor Hugo is located at 3-5 Victor Hugo Avenue in Limpertsberg, 0.9 km from the center of Luxembourg. Grand théâtre de la ville de Luxembourg is the closest landmark to Best Western Plus Grand Hotel Victor Hugo.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus Grand Hotel Victor Hugo.
Yes, Best Western Plus Grand Hotel Victor Hugo offers free Wi-Fi.
No, Best Western Plus Grand Hotel Victor Hugo does not offer free parking.
No, Best Western Plus Grand Hotel Victor Hugo does not offer free airport shuttle service.
Best Western Plus Grand Hotel Victor Hugo is 6.3 km from Luxembourg. Best Western Plus Grand Hotel Victor Hugo is 71.2 km from Metz-Nancy-Lorraine.
No, pets are not allowed at Best Western Plus Grand Hotel Victor Hugo.
No, Best Western Plus Grand Hotel Victor Hugo does not have a pool onsite.