Apart-Hotel Serrano Recoletos

Calle de Villanueva apartamentos Serrano Recoletos, 28001 Madrid, Spain
+34 914 319 100

Cheapest
rate per night

7.8

Good
based on 2,868 reviews
Apart-Hotel Serrano Recoletos - Madrid, Spain
03.12 Thu
-
04.12 Fri
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Provider Nightly total
Snaptravel ₪268
Agoda.com ₪275
eDreams ₪280
Snaptravel
Agoda.com
eDreams

Good to know

Value for money

7.5

Distance to city center

1.4 km

Location rating

9.3

Nearest Airport

Madrid Barajas

Distance to airport

12.3 km

Rooms

03.12 Thu
04.12 Fri

Standard Rooms

₪268+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪268
Unknown
₪302

Reviews

Pros

Cons

Traveler rating

85
117
48
21
0

Time of year

Traveler type

Show reviews that mention

+
  • Okay
    Oct 2018
    6.0

    excellent location

    hotel under construction they should inform about this before

  • Okay
    Jun 2016
    4.8

    Old, tired hotel

    Wifi worked and bathroom was large.

    Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.

  • Mediocre
    Nov 2010
    3.3

    The apartment was spacious. It is situated close to tourist routes for the on /off bus and close enough to walk into the heart of the shopping areas.

    The staff were very difficult to communicate with, so very little english, and not very friendly or helpful,with our very little Spanish. Bad directions, completely wrong in fact, and trying to get any thing, like toilet paper and enough towels (for just 2 people ) was really difficult! Then there was the night club situated right below us, playing thumping music till 5am. Apartment was so old and rundown, broken tiles on the stairs inside, that kept falling away to expose a sharp edge you could cut your self on, and the beds must have been 20 years old.

  • Okay
    Aug 2010
    5.7

    Good value for money in a central location. Bottled water available in lobby vending machine. Air-conditioning (though barely enough at full strength). Cafe/bar in lobby which I did not use but have heard is good.

    The twin-bedded room was fine for one person, at least for one night, but if there had been two people in the room it would have been very cramped--the second bed was the only place to put luggage. There was much less furniture than in the pictures on the booking.com website, and it was quite beat-up. Bathroom was ill-designed and cramped. Breakfast was put away and door closed ten minutes before the advertised time. Payment was demanded on arrival--it is usual, and preferable, to pay on departure.

  • Mediocre
    Jul 2010
    3.0

    Location is good only.

    The furniture, bathroom and kitchenette are totaly worn out, breakfast restaurant is very small and food is poor. So the hotelneeds serious renovation. I never go there again and never recommend any other person.

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About

Overview

With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.8 Good

based on 2,868 reviews

7.7

Cleanliness

7.4

Comfort

7.8

Staff

7.5

Value for money

Check in

14:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Radio
Kid-friendly
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Increased accessibility
Family rooms
Linens
Towels
Safety deposit box
Fire extinguisher
Seating area
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Free toiletries
Smoke alarms
Hardwood or parquet floors
24/7 concierge
Heating
Shower
Contactless check-in/check-out
Accessible by elevator
Face masks for guests available
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Socket near the bed
Sofa
Key card access
Sofa bed
CCTV in common areas
No smoking
Kitchenware
Soundproof rooms
Soundproofing
Hand sanitizer in guest accommodation and key areas
Laptop safe
Stovetop
Body soap
Hairdryer
Breakfast in the room
Telephone
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Safe
Public bath
Clothes rack
Trash cans
Guests can opt-out of accommodation cleaning service
TV
Upper floors accessible by elevator
Staff follow all safety protocols as directed by local authorities
Vending machine (drinks)
Vending machine (snacks)
Dining area
Dining table
Private bathroom
Wardrobe or closet
Kitchen
24hr front desk
Drying rack for clothing
Kitchenette

FAQs when booking at Apart-Hotel Serrano Recoletos

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Does Apart-Hotel Serrano Recoletos offer free Wi-Fi?

Does Apart-Hotel Serrano Recoletos offer free parking?

Does Apart-Hotel Serrano Recoletos offer free airport shuttle service?

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Photos

All Photos (35)
Bedroom (14)
Lobby (1)
Living room (6)
Dining room (3)

Location

Most Popular Landmarks

  • Puerta de Alcala 344 m
  • Plaza de Cibeles 0.5 km
  • Museo Naval 0.6 km
  • Museo Thyssen-Bornemisza 0.9 km
  • Parque del Retiro 1 km
  • Museo del Prado 1 km

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