Daily cleaning, installation of cabin HEPA filters on flights to Madrid
EL AL, Iberia and Aeromexico have waived their change and cancellation fees on flights to Madrid Barajas. Confirm policies on booking site.
The cheapest airline ticket to Madrid Barajas Airport from the Israel in the last 72 hours was ₪330 one-way, and ₪625 round-trip on the route from Tel Aviv to Madrid Barajas Airport. The most popular route is from Tel Aviv to Madrid Barajas Airport and the cheapest ticket found on this route in the last 72 hours was ₪195 round-trip.
If you’re traveling from Israel, you might fly to Madrid Barajas Airport with American Airlines, Aeromexico, or Aerolineas Argentinas as they are the most frequent flyers.
Central Madrid is 14 km away from Madrid Barajas Airport.
Madrid is served by Madrid Barajas Airport, also commonly referred to as Adolfo Suárez Madrid–Barajas, Barajas, Madrid, or Madrid–Barajas. The airport code is MAD.
Most visitors from Israel need to provide a negative COVID-19 test result and/or quarantine to enter Madrid. Entry to Spain is allowed to residents of EU/EEA and Schengen Associated States; holders of a long-term visa issued by a Member State or Schengen Associated State; health professionals; transport, marine and aeronautical personnel; diplomats; students; highly qualified workers; humanitarians; residents from countries approved by EU and fully vaccinated individuals.
All travelers going to Spain, including transit passengers are required to fill out the Health Control Form. The QR code to be obtained once the form has been submitted must be presented at the airport before departure to Spain and on arrival.
More details in entering Spain can be found on this site.
Read more about travel restrictions for Madrid
Visitors from Israel are not required to quarantine after entering Madrid.
Visitors from Israel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Madrid.
Current regulations for vaccinated travelers to Madrid: most visitors from Israel may enter Madrid but may still need to provide proof of negative COVID test.
Passenger Locator Card
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Madrid.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."
Cons: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
Pros: "Entertaining sistem"
Pros: "The crew was awesome"
Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
Cons: "Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned."
Cons: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."
Cons: "Flight was delayed"
Cons: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
Pros: "The crew was very amazing, the seat at the plane was ok"
Cons: "Was another good experience with kayak."
Pros: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Cons: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"
Pros: "When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more"
Pros: "The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities."
Cons: "I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic."
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Cons: "Air Europa is the worst company in the world."
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
Pros: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item. Fast easy."
Pros: "The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight"
Cons: "The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us"
Pros: "The effort of Air Europa crew to try to accommodate us in seating request"
Cons: "1) Aircraft overall conditions. Aircraft interior needs to be refurbished. The quality of the food served was under normal standards. 2) Boarding of the aircraft was not well organized 3) Aircraft departure scheduled time shown on the screens differed from actual boarding pass printed time thus creating confusion."
Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."
Pros: "The flight was half empty which was great as i had 3 seats for myself. Everything was on time and functional. The crew was polite and nice."
Pros: "excellent crew and support staff, very helpful. last minute ticket price was exceptional. Food was actually better than the major carriers."
Cons: "personal video was the only thing that wasn't up to par in comparison to the bigger airlines. But what I paid for the ticket, I'm not going to complain."
Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Pros: "The crew, the food the entertainment"
Cons: "Our flight attendant did not smile ONCE! At check in , we had the good fortune to be carrying exceptionally small carryons. However, two passengers had bags that appeared regulation, but apparently were not. These two people were treated like criminals. I’ll never fly Air Europa again."
Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."
Pros: "Hello Dear, I am writing this message while God only knows how deeply hurt and feels descriminated I am.. Please listen carefully to my below story that happened while my flight from Milan - Madrid ___ Madrid - Miami. I traveled on October, 16th from Miami - Madrid and while checking in to this flight, the gentleman on Air Europa check in desk , required me to pay for my luggage and my iternary already stated that my ticket allowes me to have one bag in cargo and one carry on baggage on board. After I met with the station supervisor and showing the receipt, she understood my rights and proceeded professionally checking me in and I made my flight perfectly all the way to Malpensa, Milan.. On October, 23rd, I was about to make my flight back from Malpensa, Milan - Barajas, Madrid to connect from Madrid to Miami as scheduled.. I proceeded in Malpensa ,Milan Airport to check in area number 5 on terminal 2, where Air Europa flight# UX 1066 is stationed to check in the PAX on this flight. Politely I asked the lady if it's possible to be seated by any emergency exits as I am ex - commerical 1st officer for almost 8 years and I will be able to assist in case of emergency, as I am familiar with evacation procedures.. she informed me that I have to pay for this service.. i totally understood and I didn't comment, while the lady reaction and the way she answered me, was really disrespectful.. Then she asked me to pay €150 for my luggage and I explained the same that happened in Miami airport.. but this time I was deeply disrespected by telling me YOU GO TO TICKETING OFFICE OR YOU WILL NOT TRAVEL...i asked the lady to speak to the supervisor.. the supervisor came after awhile and she was very kind, polite and helpful.. but she kept insisting that I have to pay for my luggage, even I showed her the flight iternirary staying that ONE LUGGAGE IS ALLOWED ON BOARD - 1ST BAG IS FREE - 2ND BAG COST $100... and I had only one bag... Then she saw the receipt and while reading it, another lady from the check in station needed the supervisor help, so she left and I found myself speaking to no one, except the lady who is in charge of my checking in process. Then I told her that it's not fair to pay for something that I already paid for. No one in life can imagine how rude, impolite and discriminating she was.. specially speaking to her colleague in Italian carrying a conversation that I can't understand at all.. but I was able only to understand one thing she mentioned many times while angry... ( La Arabo ).... Yes I am Arabic person from Egypt that love the world from east to west, South to north... and I am living in The United States Of America with a beautiful family that have friends from different cultures, religions and races... But I felt really discriminated at this point when she mentioned ( La Arabo ) many times.... Then she looked at me saying OK AIR SIR ARE YOU GOING TO PAY FOR YOUR BAG OR YOU ARE OK TO MISS YOUR FLIGHT ?"
Cons: "I honestly told her (( SHUU )) because yes, I was feeling very disrespected and discriminated.. so it's fair enough to tell her (( SHUUU )) as I was looking at someone who is still discriminating people in 2017..Then I told her where to pay ? She directed me to the TICKETING office.. I went there and was really very sad.. not for paying, for how come someone can treat a customer like that... or even a human..then when the gentleman asked me for the credit card, I dropped it on his table.. Yes I know that I did it not in a nice way.. but then i apologized to the gentleman.. and you can ask him that I told him that you have nothing to do with this.. and I should apologize.. he gave me the receipt that I still have it that prove paying €150 for my luggage.. I went through security and then proceeded to my gate with a huge feeling of happiness that I will see my family in the U.S soon after a long trip.. The craziest thing even happened while I was proceeding to the boarding gate, the lady took my boarding pass and informed me that I am not allowed to board the airplane for security reasons..What???? Why??? What did I do??? No one talk to me... The lady who was checking me in earlier was turning her face and smiling.... can you imagine?????? Can you imagine the abuse????? Then I told her what did I do ??? I am not a bad person to not be allowed to board the airplane... I don't carry a gun or anything that threatening the safety on the aircraft.. and you know What?? I started to cry while I feel that I am deeply discriminated.... they told me that the captain has the rights to refuse you being on board... Again, as an EX Commercial Pilot, I know very well that for security and safety reasons for the aircraft, the PIC has the authority not to accept a passenger on board, in case that this pax is threatening the airplane verbally, visually, mentally and physically by showing any extreme illness symptoms that would put the life of passengers on board in danger.... DO I AM ONE OF ALL THIS?????? I am someone who is never being in a police department for any criminal purposes and never threatened any human being life... so why I am not allowed to board the aircraft and go back home to see my family and go to my work that I gain my salary from, to pay my taxes to the country that I am resident in, The United States Of America.. And if you are planning to decline my boarding process, why would you let me pay €150 for the luggage???? Isn't it really unfair???? We all work hard to afford our living... so why to do this for me whime I am leaving my family in America to travel for business to afford living for my family.... it's not fair by any meaning or language...."
Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"
Pros: "Great flight on business class"
Cons: "Food was ok"
Pros: "It was on time"
Cons: "The condition of the plane was very poor, and the space is also very small & uncomfortable. The food was not good either."
Pros: "Good entertainment and comfort seats"
Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"
Cons: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."
Pros: "New aircraft"
Cons: "Flight was late. Boarding attendant was lacking communication skills. Crew was fine, but I asked for a sleeping mask and although the flight attendant said he'd see to help me, he never returned. Not even to say, he didn't couldn't help me. Food (I only ate breakfast) was less than appealing. Movies were all old. Seat was so slim, every time we touched our tv or pocket, the passenger in the front seat was upset."
Pros: "The flight itself was comfortable. The Airbus planes are fantastic."
Cons: "I was squeezed in the middle of a row. If I was able to check in ahead of time I would choose a better place to start with. The check in just didn't work!"
Pros: "Was delayed getting into a gate once we arrived but other than that, overall a good flight."
Pros: "Well maintained aircraft"
Cons: "Crowded seats"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Pros: "The length of the flight. The crew was very polite."
Cons: "The airplane was old, the food was OK for breakfast but the dinner was bad. The check in app didn't work properly and I was not able to get the boarding pass of the seat I wanted. It isn't a direct flight, there is a 2 hours stop in Asunción and you have to take everything with you like you were changing planes. They should allow to leave stuff one the plane. Also, be aware that 50+ HK seats are reserved for the crew, I selected one of those in the outbound flight and they changed me to another seat that was near the toilet with no window. A really bad flight."
Pros: "Nothing that called my attention"
Cons: "- Food was ok but you can do everything by the mobile app but not ask for special food. - entertainment took like 40 min to start working - limited number of movies"
Pros: "The entertainment was excellent and the food plenty and good"
Cons: "I had an isle seat assigned to me at check in, however I strongly feel discriminated against by your stewardess Sylvia , after she made me move so another young lady could have an isle of 3 seats all to herself. The made me food to another seat (50 something) when I know I didn't have that seat. I would never recommend this airline - I travel often and plenty and have never been so humiliated and made to feel less than. They way I was asked to move was as if I was a disturbance , as if I sat next to the pilot of the plane ....it wasn't even offered an apology or asked kindly. It's unacceptable."
Pros: "Pretty standard experience on this flight for what you pay."
Cons: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."
Pros: "Very little to like about the trip. As a very experienced traveller the trip to MAD was not pleasing. It appeared that crew attitudes reflect unacceptable monitoring and control by Air Auropa management of crew performance and equipment maintenance..The unworkable entertainment system failed ti entertain. No major delay. Able to meet connections."
Cons: "MVD to MAD leg. At meal times crew did not request passenger to sit their seats upright. Crew sleeping in the 2 seats in front of us had seats back total time of trip. It was very difficult to eat meats with the seat back in front of us. Hit in the face by crew member forcing seat back rapidly on change of crew rest period. Curtains of crew rest area encroached into my seat area. It was annoying, colostrophobic and unacceptable . One male member of the crew, when serving drinks at meal time mumbled Ïdiotö¨. I assumed he was referring to me. At breakfast time we were ignored when drinks were served. The entertainment system was unusable. It was apparent that the system was mal functioning and needs replacing. . I spoke to the head attendant and relayed our concerns. I was refused a visit from the captain in order to express pour concerns."
Pros: "Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline."
Cons: "We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement."
Pros: "Two meals provided was nice. That's different for an overnight flight."
Cons: "The air conditioning want working, or want on most of the flight. Miserable. Combined with a broken headrest on my seat, and being cramped up, it was one of the most uncomfortable flights i have been on in a long time."
Pros: "One of the flight attendants was vert kind"
Cons: "Everything. The flight was delayed 13 hours, they did not gave us the connecting flights passboards up until boarding the plane, my baggage was checked in only until Madrid, when we arrived I was told the bag will go to Mallorca, I asked again at the connecting gate and they told me the opposite, I had to go out get the bag, check it and go in again (changing terminals 3 times in the process walking almost 1 hour and a half), the connecting flight left also one hour late"
"Too many hours of delay ( 4)"
"The crew was exceptionally kind. Communication in terms of gate changes could be better"
Pros: "Seats are ok but unable to recline"
Cons: "Keep up the good work"
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pros: "Boarding took forever and we were an hour late"
Cons: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Pros: "Absolutely nothing"
Pros: "We had an eventless and safe flight and it was not too cold on the plane."
Cons: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Cons: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Cons: "It was hot and stuffy and dirty"
Cons: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Cons: "Was delayed"
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "The flight was overbooked so they took my wife of the flight"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "So cheap."
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Pros: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Cons: "Boarding involved a long wait standing on the tarmac in the sun."
Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Cons: "Be honest"
Pros: "Ok time"
Pros: "Seat uncomfortable... have to pay everything including water."
Cons: "The seats. The gate was one og the last ones"
Cons: "we were 4 person traveling together and all seats assigned were separeted, including 2 children"
Cons: "More comfortable seats. Easier transfer from BVA to CDG"
Cons: "The landing was very rough. My mom and I felt sick."
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Cons: "This is my first time using Ryan Air. I have a very good experience."
Cons: "the fare and baggage rule become complicated."
Pros: "Airport lounge"
Cons: "The obvious boredom of cabin crew due probably to poor wages and long hours."
Pros: "The price."
Cons: "1. The flight was late an hour and 5 minutes. 2. There were announcements in Arabic and substandard English. Zero Spanish. For a flight going to Madrid, Spanish is a must."
Cons: "We arrived one hour late and and everything on my arrival had to be delayed as well"
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Cons: "2 hours delay"
Cons: "Paid extra for priority boarding, ended up at the same bus with everyone.. scam"
Pros: "Was on time and price"
Cons: "I did not like the comfort of the airplane, at least put usb to charge the phone"
Pros: "Well to get in the plane we were waiting almost 1 hour, and now that am writting you waiting again 1 hour for the baggage . I will never again flight with this company never again"
Pros: "Managed to sleep most of the way so the journey went very quickly"
Pros: "Not much."
Cons: "Late departure. Staff herding us like cattle before take off. Smelly cabin."
Pros: "on time"
Cons: "Flying shop"
Cons: "delayed by an hour which we only found out about when we went to the gate."
Pros: "If you like be herded around like cattle, and having no apology even when your flight is late, then you've come to the right place."
Cons: "Late flight. Family scattered around cabin in different seats. Completely unnecessary."
Cons: "I paid an upgrade of my ticket and they charged me $60+ dollars for not doing online check-in. AMAZINGLY BAD."
Cons: "Plane was dirty, boarding didn't have a good organisation, crew wasn't friendly."
Cons: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
Cons: "Trate de cambiar mi viaje para otra fecha y me cobraban muy caro encima de lo que habia pagado, trate de hablar con servicio al cliente para hacer el cambio y no podia solo me haciar ir a su website."
Pros: "Staff approacable."
Cons: "There was no water in the toilet.Aircondition not working well.Have to travel by bus to get into the plane.Delayed flight."
Pros: "Price ...but you get what you pay for."
Cons: "scam carry on luggage policy. had Ryan employee random stopping passengers and letting or not seeing others with bigger bags through. overall not a got system at Ryan Air for carry-on. its all on luck. So good luck if you fly with these guys."
Cons: "As we were not allowed to board flight from Milan to Lourdes as I stated previous we never boarded this flight and after spending day in Milan airport with no assistance had to go to an other airport to find passage. It cost us another fare for 10 persons and no Ryanaire were un helpful. Would not fly again with Ryanare and would certainly not recommend them. None of the phone no we were given worked."
Cons: "Worst experience. Multiple charges. Made it one of the most expensive trips. Terrible!"
Pros: "Got there on time."
Cons: "Seats extremely uncomfortable. Did not recline. Tuff hard ride."
Cons: "I bought a coffee just minutes before boarding and was told I could not take it on board and had to drink it all immediately, scolding hot and everything. When I walked onto the plane, I found a fellow passenger peacefully sipping her airport-bought brew with no sign of reprimand from the Ryanair staff. I only ask that the rules be applied to everybody or not at all."
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Pros: "Whenever the flight ended"
Cons: "Absolutely everything. Worst airline I have ever flown on in my entire life. Would give 0 stars if that was a possible option. Had to pay $50 to check a bag and $50 because I didn't ha s my tickets printed out. Then my flight proceeded to be delayed for 8 hours and nobody made any effort to help us understand what was going on"
Cons: "I paid extra for priority boarding and, though I was one of the first 20 passengers on board, I was not allowed to put my bag in the overheard compartment. I was told to put both my purse (not a tiny one, mind you) and my carry on bag under the seat. And, because I had an isle seat, the space was smaller than average. So I had to fly cramped up. Because I'm not an EU citizen, I had to queue up as if to check in luggage to have a stamp placed on my boarding pass. Then another queue to board the plane because they don't bother to call by row or group number like most airlines. The boarding was chaotic. The seats are very uncomfortable. They don't even give you one small cup of water. You have to pay 3 euros for a bottle of water that would cost you 1 elsewhere. Finally, the landing was very hard and shook everyone about."
Pros: "It is just like riding the bus"
Cons: "They charge extra to seat passengers together. They wanted 30€ to print boarding passes when my phone was low power."
Pros: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Cons: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"
Pros: "Absolutely nothing"
Cons: "Every moment of us flying with Ryanair was a disaster as well as the part of us missing the flight even though we were at the airport. When you get to the airport you can't even change anything , all they let you do is check your bag in for a pre determined kg purchase. Who has a scale with them when right before they fly ? How are we supposed to know how many kilos our bags are after one or two weeks on a euro trip? If you want to pay at the airport , you have to pay ten euro or more per kilo and only up to 20 kilo (which is less than the standard 50 pounds ). This is in addition to your "low fare" ticket and FORTY EURO luggage price. Also, you can't even purchase at the place of leaving your bags, you have to walk to the office in the airport and pay. Also, they close the gates extremely early and don't tell you that you have thirty seconds to make your flight or you miss it altogether. The worst part is that you MUST check in online previously to coming to the airport and print out a boarding pass , all things that are impossible to do when you're traveling constantly and have no access to Internet or printer. If you didn't come prepared to the airport they can't even print it for you. It's awful. They are the devil. The workers are awful. They don't care about you and don't help you at all."
Cons: "we didn't know we had to print our tickets and they charged us a big fee to print our own boarding passes at the airport"
Pros: "Easy check in, even with a checked bag. Use the app for boarding pass. Paid the extra for priority boarding and checked bag and got our own bus to the plane. Otherwise it's no frills. No food to give any stars to. Bring your own entertainment and it's your fault if you don't like it."
Cons: "It is tough if you bring carry ons. Most people do to avoid the extra charges. But priority boarding solves the problem."
Pros: "Nothing at all"
Cons: "Flight was delayed for more than 4 hours"
Cons: "on my trip from madrid to rome I was charged 30 Euros for a boarding pass although I had the ticket downloaded on my cell phone. I will dispute the charges through the bank . My return trip I had no problem with the downloaded tickets on my cell. Ryanair will be hearing from my bank in references to those charges"
Pros: "It was a quick flight."
Cons: "When I bought the ticket, i was not clearly informed that we HAD to check in online before arriving to the airport. This was a huge issue. I held off checking in because I wasn't sure if my bag would fit in the overhead bins as I didn't have a tape measure. So I figured, like with every other airline, my wife and I would check in at the desk and pay for the extra checked bag if necessary. Well we ended up having to pay €50 EACH to the airport administrator to get a boarding pass. I went through all the documents I received from the airline, and nothing states that we had to check-in before we arrived. They said they sent me a text message to my hotel, which was the contact number I had put when we bought the ticket. That didn't do anything to help. We will be fighting this with the airlines, discussing our bad experience, and never flying with them again."
Cons: "*Extreme delay: - Our flight was supposed to take off at 5:35pm but was delayed to 12:10am due to technical issues. - There was a plane in RAK that could've have been used, but Ryan Air decided to use it for the flight to Paris instead despite the fact our flight was earlier. *Terrible customer service: - No one answered the phone, and we could only chat with them online. - We had a connecting flight out of MAD to JFK which we were nervous about missing, and was hoping customer service could help us with an alternative options to get to MAD. - Instead, the only answer they could give me was to take the RAK > MAD flight 2 days later and that was our only option. They did not seem to listen and understand our issue. *Poor and inconsistent communication: - RA sent out emails saying check-in would close 1 hour before our flight, but when we arrived at the airport, the screens displayed check-in to close 40min before scheduled departure. - After the delay, emails were sent to call customer service, but when you dialed the number they provided, you get a message saying their offices were closed."
Pros: "The tickets are very cheap. That's the only good thing I can say about them. You have to check in online prior to boarding. While this may seem easy enough, their system is easily bogged down. Interesting that the portion of their system for purchasing baggage check in works like a charm. But over half an hour later the loading for the final boarding passes took forever and never finished. Shouldn't be a problem but this airline counts on it. After a long wait with a long line and 2 attendants we finally get to the front where the woman exhorts more money in a penalty from us than the entire round trip tickets cost. Additionally this means standing in another long line full of people also being extorted while we run the risk of missing our flight, though we arrived 3 hours before. Didn't have the heart to stand the line up arguing how it was wrong as that would definitely have made someone behind us miss their flight. They very nonchalantly inform you that if you don't pay you don't board though the problem is theirs."
Pros: "Incredible cheap fare, but watch out, the airline has plenty of hidden tricks to extract you more money."
Pros: "Seats don't"
Airlines flying to Madrid have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Masks required on board, masks provided on flights to Madrid
Social distancing seating
Middle seats unavailable to book on flights to Madrid
Testing for antibodies, testing for symptoms for flights to Madrid
Waiving of change fees. Search flexible flights to Madrid