Value for money
Distance to city center
Distance to airport
|"helpful staff, perfect location."||(in 39 reviews)|
|"Nice staff and perfect location."||(in 38 reviews)|
|"Great value for money."||(in 5 reviews)|
|"very noisy, no internet in the rooms"||(in 16 reviews)|
|"The door handle to the room was broken."||(in 13 reviews)|
|"The shower couldn't be used hands-free and the floor had cracked tiles."||(in 4 reviews)|
|friendly staff||in 121 reviews|
|great location||in 119 reviews|
|small room||in 63 reviews|
|noisy room||in 59 reviews|
|great value||in 18 reviews|
|shower hot||in 17 reviews|
|center of madrid||in 13 reviews|
|close to metro||in 13 reviews|
|hot water||in 11 reviews|
|little bit||in 9 reviews|
|free wireless||in 6 reviews|
|clean and comfortable||in 1 review|
|pw||in 1 review|
|staff is great||in 1 review|
|wath||in 1 review|
Cleanliness of room, free wireless internet
The location was great and the staff were very helpful. I would recommend this hotel for people interested in the museums and downtown area of Madrid.
The rooms were spartan and worn. There was no soap in the bathroom and the shower did not work properly. The shower head would not stay on the wall and the water temperature control was very inconsistent.
good location,good staff,and quiet room
too simple in bathroom,no bath gel or shampoo.
The staff are perfect, they are even better than most of 5 start hotels....They were smiling and cheerful and helpful. Morning shift girls or evening shift guys all are perfect.
Great location, friendly staff, clean
If your room faces Gran via don't expect silence.
extremely friendly and helpful staff. english speaking. fantastic location, just outside metro station. free wireless internet.
aircon not working well.
Staff is very good and the hostal is in a excellent location.
Friendly and helpful staff
Free wireless internet could have been great
A stay at Hostal Excelsior places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
based on 1,007 reviews
Value for money
Policies vary by room type and provider.
Hostal Excelsior is located at Gran Vía, 50 in Gran Via, 0.7 km from the center of Madrid. Puerta del Sol is the closest landmark to Hostal Excelsior.
Check-in time is 14:00 and check-out time is 12:00 at Hostal Excelsior.
Yes, Hostal Excelsior offers free Wi-Fi.
No, Hostal Excelsior does not offer free parking.
No, Hostal Excelsior does not offer free airport shuttle service.
Hostal Excelsior is 13.6 km from Madrid Barajas.
No, pets are not allowed at Hostal Excelsior.
No, Hostal Excelsior does not have a pool onsite.